Top 73 Zone manager Jobs in Greenville Oh

Sr. Manager, Patient Success
Great Expressions Dental Centers —Ohio
- Full-time
- Bachelor's degree
- Recruiting
- Business Administration
- Paid time off
Quick Apply
5h
Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)
#twiceasnice Recruiting —Ohio
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Health insurance
Quick Apply
5d
Assistant General Manager
Planet Fitness - TG3E/CM3 —Piqua, OH
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
LEAD SALES ASSOCIATE-PT
Dollar General —Greenville, OH
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
SALES ASSOCIATE LEAD-PT
Dollar General —Greenville, OH
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
SALES ASSOCIATE LEAD-FT
Dollar General —Greenville, OH
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Shift Manager
Pizza Hut —Union City, IN
- Overtime
- Sales
- Customer service
- Sanitation
Leader In Training (Full-Time)
Buckle —Piqua, OH
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid time off
- Employee assistance program
Machine Operator
Amcor —Richmond, IN
- Full-time
- High school diploma or GED
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
Leader In Training (Part-Time)
Buckle —Piqua, OH
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Employee assistance program
- Paid sick time
Floater
Planet Fitness - TG3E/CM3 —Piqua, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
LEAD SALES ASSOCIATE-FT
Dollar General —New Weston, OH
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Retail Merchandising Associate - PART TIME BENEFIT ELIGIBLE
Randa Corp —Dayton, OH
- $18 - $22 an hour
- Part-time
- Clean driving record
- Computer literacy
- Merchandising
- Mileage reimbursement
- Dental insurance
Quick Apply
Shift Leader
Pizza Hut —Union City, IN
- Overtime
- Sales
- Customer service
- English
Floor Leader (Full-Time)
Buckle —Piqua, OH
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid time off
- Employee assistance program
Assistant Manager
Donatos Pizza —Englewood, OH
- $36,400 - $39,000 a year
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
Floor Leader (Part-Time)
Buckle —Piqua, OH
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Cleaning
- Paid time off
- Employee assistance program
Day Member Services
Planet Fitness - TG3E/CM3 —Englewood, OH
- $11 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Overnight Cleaner
Planet Fitness - TG3E/CM3 —Piqua, OH
- $12 an hour
- Overnight shift
- Background check
- 18 years or older
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Day Cleaner
Planet Fitness - TG3E/CM3 —Richmond, IN
- $11 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- High school diploma or GED
- Disability insurance
- Health insurance
7d

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Sr. Manager, Patient Success

Great Expressions Dental Centers -
Ohio

Quick Apply

Job Details

Full-time
5 hours ago

Benefits

Paid time off

Qualifications

Customer follow-ups
Patient follow-up care
Performance dashboards
Operational analysis
Performance improvement leadership
Strategic goal setting
Patient question and concern management
Customer retention strategy
Healthcare staff management
Managing teams in a customer support role
Phone communication
Procedural guides
Team leadership
Standard Operating Procedures (SOPs) implementation
Healthcare Administration
Coaching
Service scheduling
Customer satisfaction tracking
Bachelor's degree in business
Practice management software
Process design
Patient management software
Patient complaint handling
Performance feedback (performance evaluation method)
Metrics Reporting
Project communication management
Frontline customer support management
Reporting and dashboarding tools
Disciplinary action management
Team development

Full Job Description

What you’ll do…
The Patient Success Senior Manager (PSM) plays a critical role in driving patient retention, satisfaction, and lifetime value across the enterprise of Great Expressions Dental Centers (GEDC). This role bridges clinical, operational, training and education, and marketing teams to ensure every patient receives a seamless, personalized, and proactive care experience. The PSM will design systems and methodologies that operationalize our patient promise, including standardized SOPs and KPIs that are cascaded, monitored, and improved through every tier of the organization.
With these systems and processes in place, the individual will be responsible for leading, executing, implementing, analyzing, reporting, and evaluating targeted patient experience improvement initiatives, while leading a team of outbound agents to facilitate engagement, customer service auditing, and leading continuous improvement of the patient journey touchpoints.
The PSM will leverage data and technology to improve patient recall, treatment acceptance, and engagement—turning one-time visits into lifelong relationships
This can be a remote position; however, the ideal candidate will reside in the Eastern Time Zone (EST) and be located in a state where Great Expressions Dental Centers has a regional office. This will help ensure effective collaboration with our teams, alignment with business hours, and the ability to attend occasional in-person meetings or events as needed.
Supervisory Responsibilities…

Maintains staff by recruiting, selecting, orientating and training team members and developing personal growth.
Delivers performance feedback and reviews in a timely manner and distributes compensation adjustments according to company standards and policies
Coaches and disciplines Team Members in a timely manner when needed
Manages timecards to ensure correct payments and PTO banks are maintained

Duties & Responsibilities…
Patient Experience & Retention

Serve as the primary champion for patient experience across assigned practices, ensuring service standards are met or exceeded at every touchpoint.
Develop and monitor patient journey maps from first contact to post-treatment follow-up.
Oversee patient recall programs (hygiene, ortho, specialty) to meet or exceed retention benchmarks.
Resolve escalated patient concerns quickly and professionally, aligning with clinical leadership when needed.

Operational Excellence

Analyze KPI dashboards for patient satisfaction scores, treatment acceptance rates, no-show/cancellation rates, and retention metrics.
Collaborate with patient coordinators and office management teams to optimize outbound/inbound patient communication scripts and workflows.
Partner with practice managers to improve call answer rate, call resolution, scheduling efficiency, financial discussions, and patient follow-up processes.

Improvement Initiatives

Identify priority focus areas and recommend to GEDC leadership key strategies with potential to improve the patient experience and survey results.
Facilitate a process for defining approaches that can be effectively deployed to influence the patient experience, with key actions that can be initiated at the system level as well as actions that can be piloted at local level in response to findings.
Set goals, objectives, timelines and accountabilities for initiatives.
Maintain team charters, project plans, progress reports and other records
Lead a process for communicating about practices that will enable local teams to define, launch and evaluate enduring initiatives to improve the patient experience in their area
Influence accountability through the dissemination of targeted reports, focused action plans and the validation of competency related to caregivers and staff behaviors.
Prepare and present both oral and written reports and presentations to stakeholders and leadership related to patient experience projects, initiatives and progress in achieving goals.

Team Coaching & Development

Provide training and resources to front desk and treatment coordinator teams on patient communication, financial presentation, and service recovery.
Share best practices across practices to ensure consistent, high-quality patient experience.

Technology & Reporting

Use practice management software, phone systems, patient engagement platforms, and analytics tools to track and report performance.
Provide weekly/monthly summaries with actionable recommendations to operational leadership.
All other tasks requested by Manager

Education & Experience…

Bachelor’s degree in business, healthcare administration, or related field preferred; equivalent experience accepted.
3–5 years in dental, healthcare, or patient experience management; DSO/multi-site experience preferred.
Proven ability to train, coach, and inspire teams.
Familiarity with dental practice management software, and patient engagement platforms.
Exceptional interpersonal and communication skills.
Strong data analysis and problem-solving capabilities.

About GEDC…

Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.

#IND7

GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.

Quick Apply

Refine Your Search

zone manager jobs in greenville oh

Sr. Manager, Patient Success

Technical Account Manager, MSP / IT Services (3+ yrs exp. req.)

Assistant General Manager

LEAD SALES ASSOCIATE-PT

SALES ASSOCIATE LEAD-PT

SALES ASSOCIATE LEAD-FT

Shift Manager

Leader In Training (Full-Time)

Machine Operator

Leader In Training (Part-Time)

Floater

LEAD SALES ASSOCIATE-FT

Retail Merchandising Associate - PART TIME BENEFIT ELIGIBLE

Shift Leader

Floor Leader (Full-Time)

Assistant Manager

Floor Leader (Part-Time)

Day Member Services

Overnight Cleaner

Day Cleaner

I want to receive the latest job alert for zone manager in greenville oh

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