Top 18 Desktop support technician Jobs in Gresham Or

Help Desk Support Technician- Day Shift
nLIGHT —Camas, WA
- $22.93 - $31.80 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid jury duty
- Health savings account
7d
Help Desk Technician
Centerlogic, Inc. —Vancouver, WA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
IT Regional Service Technician
The 20 —Portland, OR
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
Quick Apply
4d
Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon
Axiom Technologies —Portland, OR
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Entry Level/Tier 1 IT Support Technician
Wavemark Consulting —Vancouver, WA
- $50,000 - $60,000 a year
- Full-time
- Background check
- Windows
- High school diploma or GED
- 401(k)
Quick Apply
9h
DSHS FTAA IT Customer Support - Journey
State of Washington Dept. of Social and Health Services —Vancouver, WA
- $74,268 - $99,924 a year
- Full-time
- Background check
- Bachelor of Science
- Research
- Opportunities for advancement
2h
Techbar Support Technician
Ovation Workplace Services Inc —Beaverton, OR
- $40,000 - $49,920 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Network Technician
Omnivir —Vancouver, WA
- From $25 an hour
- Part-time
- Mid-level
- Windows
- Reliable transportation
- Flexible schedule
Quick Apply
Desktop Technician
Gunnison Consulting Group —Portland, OR
- $40,000 - $43,000 a year
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Profit sharing
- Paid holidays
Quick Apply
On-Site Field Network Technician (Entry-Level)
Pacific Office Automation —Beaverton, OR
- Clean driving record
- 21 years or older
- Travel
- Health savings account
- Health insurance
Quick Apply
Field service engineer – Desktop, Audio, Video and Mobility
Cognizant —Portland, OR
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
7h
Account Co-ordinator (IT Operations)
Ovation Workplace Services Inc —Beaverton, OR
- $40,000 - $43,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
7d
IT Service Technician (4am)
Internetworks —Portland, OR
- From $24 an hour
- Full-time
- Windows
- Linux
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply

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Help Desk Support Technician- Day Shift

nLIGHT -
Camas, WA

Apply Now

Job Details

Full-time
$22.93 - $31.80 an hour
7 days ago

Benefits

Paid jury duty
Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Paid sick time
Pet insurance

Qualifications

Jira
Desktop computer repair
Data integrity assurance
Customer follow-ups
Maintenance inventory management
Network troubleshooting
Mobile device support
Confidential information handling
Email customer support
IT user and group management
Phone communication
Enterprise software
Writing skills
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Cleanroom protocols
Mid-level
Windows
Incident Escalation
Audio systems
Microsoft Office
Manufacturing facility experience
Analysis skills
Internal employee customer service
Cloud-based systems
Cloud service support
Video conferencing software
Productivity software support
Computer hardware

Full Job Description

Who We Are

At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be made.

Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR).

IT HELPDESK TECHNICIAN

The Information Technology (IT) Help Desk is the first point of contact for staff seeking technical assistance. IT Help Desk Technicians provide technical support over the phone, email, and in-person for our Vancouver, Camas, Hillsboro, and remote teams for issues they may encounter in the operation of software, hardware, and operating systems for both onsite and cloud-based systems. Maintains passwords, data integrity, and file system security for the desktop environment. This position will be based out of our Camas Headquarters but may be required to travel to our Vancouver and Hillsboro locations to cover vacations. This position also requires an on-call rotation within the team. We’re looking for a self-motivated individual, with strong customer service orientation, who can work with little to no supervision in support of our employees.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES:

Provides user assistance with Windows 11, 10, 7, XP operating systems.
Provides technical support remotely, online, and face to face.
Performs diagnostic tests, modifies, or repairs hardware to the board or component level.
Establishes and maintains a parts inventory for personal computers, as well as other supplies and computer center-related materials.
Supports desktop, laptop, and mobile device systems.
Troubleshoots and implements desktop/laptop hardware.
Manages user accounts, computers, and groups in Active Directory and Office 365
Maintains and supports Audio/Video conferencing systems.
Resolves service requests and documents details based on work performed in Jira SM ticket tracking system.
Follows up with users to ensure a positive resolution of tickets.
Provides user assistance with enterprise applications; Office 365, SharePoint, and other software.
Provides direct technical support to the executive staff.
Troubleshoots basic networking.
Performs work in office setting, as well as on factory floor and in cleanroom environment.
Demonstrates and maintains open communication to foster a culture based on mutual respect and trust.
Handles confidential and sensitive matters relating to all aspects of IT.
Able lift objects weighing up to 30lbs.
Able to gown up and provide support within a FAB (Clean Room)

QUALIFICATIONS & EXPERIENCE:

Enthusiastic to learn new skills and provide excellent service to internal customers.
A+ or comparable hardware certification is desired.
College or IT trade school degree is desired.
Experience in a manufacturing or similar environment is preferred.
Must be self-motivated and able to work independently at times.
Must have the ability to apply knowledge and skills to complete a wide range of tasks.
Ability to work onsite M-F in Vancouver, as well as travel between locations, as needed.
Exceptional customer service, problem-solving, and analytical skills
Ability to perform duties with integrity, honesty, and professionalism.
The ability to communicate effectively, both orally and in writing
Ability to complete tasks in creative and effective ways.
Ability to work on assignments requiring considerable judgment and initiative in resolving issues or in making recommendations.
Ability to use sound judgement, use discretion, and escalate issues, as appropriate to IT leadership.
Ability to protect confidential and proprietary information.
Understands implications of work and makes recommendations for solutions.
Ability to work overtime and weekends, as needed.
The successful candidate may be required to travel internationally and domestically from time to time – usually no more than once or twice a year.
The successful candidate will be on a paid on-call rotation – generally 1 week per month.

nLIGHT is proud to offer comprehensive COMPENSATION AND BENEFITS:

Pay depends on qualifications:
- Help Desk Technician I: $22.93 - $28.70
- Help Desk Technician II: $24.45 - $31.80

Target Cash Bonus with potential payout of up to 2% of earned wages
120 hours of paid Vacation per year, plus paid Sick Leave and 10 paid Holidays
Eligible for health benefits on the 1st day of the month after your start date
Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance
Employee Assistance Program
Aflac Supplemental Insurance
Flexible Spending and Health Savings Accounts
Employee Stock Purchase Plan
401(k) with company match and immediate vesting
Jury Duty and Bereavement Leave Pay
Tuition Assistance
Pet Insurance

nLIGHT is subject to US Export Control regulations. To qualify for this position, you must be a US Person (that is, a US citizen, lawful permanent resident, or protected individual granted asylum or refugee status).

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information about our commitment to equal employment opportunity, please see this government poster:

Know Your Rights: Workplace Discrimination is Illegal

. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at (360) 566-4460 or

[email protected]

E-Verify Participation:
nLIGHT participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.

For more information, please review the following notices:

E-Verify Participation Poster

Right to Work Poster

Apply Now

Refine Your Search

desktop support technician jobs in gresham or

Help Desk Support Technician- Day Shift

Help Desk Technician

IT Regional Service Technician

Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon

Entry Level/Tier 1 IT Support Technician

DSHS FTAA IT Customer Support - Journey

Techbar Support Technician

IT Network Technician

Desktop Technician

On-Site Field Network Technician (Entry-Level)

Field service engineer – Desktop, Audio, Video and Mobility

Account Co-ordinator (IT Operations)

IT Service Technician (4am)

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