Top 286 customer service representative Jobs in grimes ia

Client Service Excellence Representative - RS
Vanguard —Des Moines, IA
- $52,000 - $67,500 a year
- Mid-level
- 3 years
- Associate's degree
Client Service Excellence Representative (FINRA Licensed)
Vanguard —Des Moines, IA
- $70,500 - $81,500 a year
- Mid-level
- 3 years
- Associate's degree
Senior Call Center Representative - Life and Annuities
Infosys BPM Limited —Des Moines, IA
- Full-time
- Hybrid work
- High school diploma or GED
- Analysis skills
- US work authorization
- Life insurance
Quick Apply
Coordinator, Customer Service
Glen Gery —Adel, IA
- Microsoft Word
- Data analysis skills
- Mid-level
Quick Apply
7d
Customer Service Advisor
Valvoline Instant Oil Change —Clive, IA
- Full-time
- Ability to climb stairs
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Paid training
- Paid holidays
Part-time Customer Service Representative
Mom's Meals, a PurFoods Company —Ankeny, IA
- $17 - $18 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Referral program
12d
Customer Service Representative - Part-Time
XPO —Des Moines, IA
- From $22.10 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Customer Service Associate I
Dollar Tree —Grimes, IA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Part-time Customer Service Representative
Mom's Meals —Ankeny, IA
- $17 - $18 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Referral program
- Food provided
Quick Apply
12d
Customer Service Representative
S&S Employment Partners —Johnston, IA
- $23.50 - $25.50 an hour
- Temporary
- Computer literacy
- Basic math
- Office
Customer Service Representative - Manufacturing
CFS North America LLC —Urbandale, IA
- $28 - $34 an hour
- Full-time
- Background check
- 5 years
- ERP systems
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service
Hy-Vee, Inc. —Grimes, IA
- Part-time
- Basic math
- Pass drug screening
- No high school diploma
1d
Contact Center Specialist
Iowa Community Choice Credit Union —Johnston, IA
- $20 an hour
- Full-time
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Parental leave
Quick Apply
1d
Client Support Representative
SHAZAM —Des Moines, IA
- $21 - $25 an hour
- Full-time
- Hybrid work
- Bilingual
- Office
- US work authorization
- Paid parental leave
- Health savings account
Bilingual Customer Service Representative
WATERCRESS FINANCIAL GROUP LLC —West Des Moines, IA
- From $23 an hour
- Weekends as needed
- Hybrid work
- Bilingual
- Writing skills
- Research
Quick Apply
Remote Customer Service Representative
Afni, Inc. —Des Moines, IA
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Customer Service Associate
Walgreens —Johnston, IA
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
Composites One LLC —Grimes, IA
- Background check
- Microsoft Outlook
- ERP systems
- Profit sharing
- Health insurance
Quick Apply
Part-Time Retail/Customer Service Associate
Flowerama —Ankeny, IA
- Extended hours
- Typing
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- 401(k)
Customer Service Associate - Temporary
Walgreens —Urbandale, IA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance

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Client Service Excellence Representative - RS

Vanguard -
Des Moines, IA

Apply Now

Job Details

$52,000 - $67,500 a year

Qualifications

Series 7
Securities Industry Essentials
Series 63

Full Job Description

Are you ready to help us redefine what exceptional client service looks like? Join our team of “crew” as a Client Service Excellence Center associate!

About this Job:

At Vanguard, we have a client-first mentality that we realize every day through our mission, “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” Our Client Service Excellence Center associates fulfill our mission by helping our clients through life's biggest moments – from buying their first home to preparing for retirement. In this role, you will connect with clients via inbound phone calls to assist with their account-related needs.

If you have a passion for helping others, building your client services skillset, and giving every investor the best chance for investment success, join our team of “crew” as a Client Service Excellence Center associate!

At Vanguard, we believe in supporting our “crew” personally through all life stages. Our benefits package was designed with you in mind, including benefits centered around financial and career stability, longevity, and balance. Total potential compensation range for your first full year in this role is $60,500 - 67,500 ($52,000 -$58,000 base salary determined by skills and experience, plus quarterly performance-based bonuses, merit increases, and company bonuses) plus up to a $15,000 bonus upon obtaining the required licensing. We also believe in recognizing your commitment to excellence. To celebrate your dedication, we offer milestone rewards in this role:

$10,000 at your 3-year anniversary
$20,000 at your 5-year anniversary
$20,000 every 5 years thereafter

Work Model: This role will be fully remote. Although this position is designated as fully remote, it is a condition of the role that you perform all of your work duties from within the state of Iowa.

Licensing Requirement: The SIE is a mandatory requirement of the job and must be obtained no later than 14 calendar days before identified start date. Vanguard will provide training resources and a voucher to cover the exam cost.

Responsibilities:

We are here to simplify the world of investing, meet our clients where they are, and ensure they feel supported when they call in to Vanguard. As a Client Service Excellence Representative, you will:

Partner with our clients via inbound phone calls to assist them with a wide range of financial inquiries, from account maintenance to identifying and resolving issues.
Lead with empathy and an owner’s mindset to solve problems, help uncover client needs, and provide timely and accurate solutions to clients.
Collaborate with internal departments through various strategic initiatives to continuously improve the client and “crew” experience.

What it takes:

You don't have to be a financial expert to be an advocate for our clients! This role at its core has one main goal: to create and maintain exceptional client experiences. We welcome, and encourage, individuals from all backgrounds — the most important things you need are a passion for helping others, strong client service experience, and a desire to continuously grow your expertise. We have seen most success from individuals with:

3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong interpersonal and client relationship management (CRM) skills.
A strong sense of ownership for client outcomes—taking initiative and accountability, anticipating needs, and ensuring every interaction instills trust.
A learner's attitude and an appetite to continuously build your knowledge.
High school, associate degree, or bachelor's degree.
This job requires a Series 7 and 63 regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.
A desire for stability and takes pride in building a long-term career in client service.

Special Factors:

Please note new hires may need to be full jurisdiction registered in all US states and territories.

Vanguard is not offering visa sponsorship for this position.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Apply Now

Refine Your Search

customer service representative jobs in grimes ia

Client Service Excellence Representative - RS

Client Service Excellence Representative (FINRA Licensed)

Senior Call Center Representative - Life and Annuities

Coordinator, Customer Service

Customer Service Advisor

Part-time Customer Service Representative

Customer Service Representative - Part-Time

Customer Service Associate I

Part-time Customer Service Representative

Customer Service Representative

Customer Service Representative - Manufacturing

Customer Service

Contact Center Specialist

Client Support Representative

Bilingual Customer Service Representative

Remote Customer Service Representative

Customer Service Associate

Customer Service Representative

Part-Time Retail/Customer Service Associate

Customer Service Associate - Temporary

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