Top 63 Guest relations Jobs in Groton Ct

Front Office Manager
Hampton Inn- Groton —Groton, CT
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
3d
FLEX GUEST SERVICE REPRESENTATIVE I NGIS
Navy Exchange Service Command —Groton, CT
- $19.61 an hour
- Weekends as needed
- Inventory management
- Hotel
- Driver's License
Radiologic Technologist - Urgent Care
Middlesex Health —Old Saybrook, CT
- $31.00 - $42.91 an hour
- Per diem
- Background check
- Vital signs
- Urgent Care
- 401(k) matching
Quick Apply
Radiologic Technologist - Urgent Care
Middlesex Health —Old Saybrook, CT
- Part-time
- Vital signs
- Urgent Care
- Mid-level
- Tuition reimbursement
Weekend Direct Support Professional
Turnbridge - Killingworth —Killingworth, CT
- $20 an hour
- Part-time
- Background check
- Computer literacy
- Caregiving
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Direct Support Professional
Turnbridge - Killingworth —Killingworth, CT
- $20 an hour
- Full-time
- Background check
- Computer literacy
- Caregiving
- Disability insurance
- Health insurance
Quick Apply
Food Server-The Bedford by Martha Stewart
Mashantucket Pequot Gaming Enterprise —Mashantucket, CT
- Part-time
- 18 years or older
- English
- High school diploma or GED
Quick Apply
Breakfast Server
Carsons store —Groton, CT
- $20 - $30 an hour
- Part-time
- Basic math
- In-person
- Reliable transportation
Quick Apply
6d
Server
Favorites Bistro & Bar —New London, CT
- Part-time
- Basic math
- In-person
- Restaurant
Quick Apply
Host
Red 36 Restaurant —Mystic, CT
- From $17 an hour
- Full-time
- Computer literacy
- US work authorization
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
7d
Host/Foodrunner
The Black Sheep —Niantic, CT
- $16.94 an hour
- Part-time
- Basic math
- Organizational skills
- 16+ years old
- Flexible schedule
Quick Apply
11d
Host/Food Runner
The Black Sheep —Niantic, CT
- $17 an hour
- Part-time
- Basic math
- Organizational skills
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
5d
Guest Relations Agent
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- English
Brand Ambassador
Mashantucket Pequot Gaming Enterprise —Ledyard, CT
- Part-time
- Marketing
- Ability to walk for extended periods
- English
Quick Apply
Guest Services Coordinator
Park Holidays UK —Mystic, CT
- $16.35 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Paid sick time
Groundskeeper
Mystic Aquarium —Mystic, CT
- $19.00 - $20.50 an hour
- Full-time
- Spanish
- Maintenance
- Driver's License
Quick Apply
Complex Director of Human Resources
Hilton Mystic —Mystic, CT
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Host/Hostess
Bella Canggio —Centerbrook, CT
- $23.50 - $28.30 an hour
- Part-time
- Basic math
- Cash register
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
14d
Lead Brand Ambassador
Mashantucket Pequot Gaming Enterprise —Mashantucket, CT
- Part-time
- Management
- Marketing
- Ability to walk for extended periods
Quick Apply
Server/ Bartender
Sapore Pizzeria & Bar —Old Lyme, CT
- $17 - $30 an hour
- Part-time
- 18 years or older
- Basic math
- Cooking
Quick Apply
9d

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Front Office Manager

Hampton Inn- Groton -
Groton, CT

Quick Apply

Job Details

3 days ago

Qualifications

Employee relationship building

Full Job Description

The Hampton Inn Groton is seeking a hands-on Front Desk Manager/Sales Coordinator with a hotel operations background to join our team. This role will be responsible for the day-to-day operations of the hotel with an emphasis on associate and guest relations, development of people, sales and quality assurance.

GENERAL RESPONSIBILITIES:

Assist in new associate orientation and onboarding
Train and support all Front Desk associates and ensure performance in accordance with established hotel brand standards
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Responsible for coordinating internally with the sales & marketing team.
Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, group rooms resumes)
Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.
Arrange and co-ordinate meetings, events and any appointments.
Create and manage Company and Travel Agent profiles on the property management system.
Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
Adhere to all Company and brand standards
Compliance with Federal & State Labor laws
Ongoing review of staff to ensure adherence to established policies and procedures
Participate in monthly reward and recognition meeting /celebrate hotel and associate achievements
Establish and maintain open collaborative relationships with direct reports, team members and partner hotel leadership.
Coach and support hotel team to effectively manage occupancy, rates, wages and controllable expenses
Oversight of front desk operations
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
Identify areas of concern and develop strategies to improve performance
Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results
Active participation in budgeting and forecasting to maximize hotel revenue and profits
Perform administrative duties, including, but not limited to; Profit and Loss Statements, Scheduling and Payroll

Qualifications

Previous hotel operations leadership experience
Demonstrated passion and sense of urgency in the achievement of results
Excellent time management skills, strong leader of people
Attention to detail and highly organized
Must be self-motivated and results oriented
Willingness and ability to train and develop associates
Creative problem-solving skills
Familiar with common computer software programs including Microsoft outlook, word and Excel.
Must be willing to work varied hours including evenings, weekends & holidays
Hilton PEP experience preferred but not required

Quick Apply

Refine Your Search

guest relations jobs in groton ct

Front Office Manager

FLEX GUEST SERVICE REPRESENTATIVE I NGIS

Radiologic Technologist - Urgent Care

Radiologic Technologist - Urgent Care

Weekend Direct Support Professional

Direct Support Professional

Food Server-The Bedford by Martha Stewart

Breakfast Server

Server

Host

Host/Foodrunner

Host/Food Runner

Guest Relations Agent

Brand Ambassador

Guest Services Coordinator

Groundskeeper

Complex Director of Human Resources

Host/Hostess

Lead Brand Ambassador

Server/ Bartender

I want to receive the latest job alert for guest relations in groton ct

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