Top 47 Telephone representative Jobs in Guaynabo Pr

Contact Center Representative | Dental Area
Inmediata Health Group LLC —San Juan, PR
- Full-time
- Spanish
- English
- US work authorization
- Health insurance
- 401(k)
Quick Apply
11d
Call Center Representative AARP - San Juan, PR
Optum —San Juan, PR
- 8 hour shift
- Computer literacy
- Pass drug screening
- Research
3d
Customer Service Representative (Call Center)
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Full-time
- Mid-level
- Associate's degree
- 2 years
Quick Apply
7d
Representante De Sevicios I - CS - Plaza Las Americas
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Spanish
- English
- High school diploma or GED
Data Entry Specialist
Envocore, LLC —San Juan, PR
- $15 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Ticket Seller
Legends Global —Hato Rey, PR
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
Overnight - Guest Service Representative
SP Plus Corporation —San Juan, PR
- Overnight shift
- 18 years or older
- Basic math
- English
Bilingual Customer Service Representative
Oriental Bank in San Juan —San Juan, PR
- Overtime
- Spanish
- Computer literacy
- English
Bilingüe - Customer Service Representative
Insight Communications —San Juan, PR
- $27,040 - $29,120 a year
- 8 hour shift
- Business Administration
- Typing
- Business
Quick Apply
Safety Manager – Puerto Rico
Keolis Transit America —San Juan, PR
- CDL B
- Background check
- Classroom
- Flexible schedule
Quick Apply
9d
Representante de Servicio al Cliente
Insight Communications —San Juan, PR
- $19,760 - $20,280 a year
- 8 hour shift
- Business Administration
- Typing
- Business
Quick Apply
Self Parking Guest Service Representative
Metropolis Technologies —San Juan, PR
- Part-time
- 18 years or older
- Basic math
- English
Talent Acquisition Coordinator
Grupo Ferré Rangel —Guaynabo, PR
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Tecnico(a) De Programacion De Necesidades Especiales
MCS HEALTHCARE HOLDINGS, LLC —San Juan, PR
- Spanish
- English
- Administrative experience
PR - Guest Service Representative
SP Plus Corporation —San Juan, PR
- $10.50 an hour
- Part-time
- 18 years or older
- Basic math
- English
- Disability insurance
- Health insurance
Recepción y Anfitrión
Dave & Buster's —San Juan, PR
- $10.50 - $12.00 an hour
- Part-time
- Casual dining restaurant
- English
- 16+ years old
- Health insurance
- Dental insurance
Commercial Accounts Executive
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Full-time
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
Automotive Customer Service Advisor
Pep Boys - Manny, Moe & Jack of Puerto Rico, Inc. —San Juan, PR
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Executive Administrative Assistant
Teselta —San Juan, PR
- Full-time
- Ability to walk for extended periods
- Organizational skills
- Communication skills
Quick Apply
Assistant Service Manager
Pep Boys - Manny, Moe & Jack of Puerto Rico, Inc. —San Juan, PR
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

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telephone representative jobs near guaynabo pr

Contact Center Representative | Dental Area

Inmediata Health Group LLC -
San Juan, PR

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Health insurance
401(k)
Life insurance

Qualifications

Spanish
English

Full Job Description

Inmediata Health Group is seeking for a Contact Center Representative – Dental Area will be supporting our client’s customers as a first point of contact and resolving questions regarding their accounts, via telephone, email, online chat, or any other established process.

Requirements:

Minimum one year of experience in customer service-related work
Sixty (60) college credits equivalent to two (2) years of study or an associate degree.
Bilingual (English|Spanish)
Availability to rotate shifts from Monday to Friday from 7:00am to 7:00pm.

Responsibilities:

Interact with current and potential customers via telephone, email, online chat, or any other established process, to provide support and information on our clients’ services.
Identify customers’ needs, clarify information, answer questions, research every issue, and provide solutions.
Register and document all customer interactions received in our CRM (Customer Relationship Management) Salesforce application database or any other application.
Ensures that appropriate actions are taken to resolve customers’ concerns, escalating major issues with the appropriate staff, and following the internal procedures when necessary.
Follows contact center-established “scripts” when handling different topics.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Accomplish the established individual and department contact center metrics on a daily, weekly, and monthly basis.
Responsible for follow-up internally to ensure that tasks are completed within any given deadline provided by customers.
Responsible for closing the service cycle of calls that are not solved in the first contact and/or there was a commitment with the customer to call back.
Provide clear, coherent, and comprehensible responses to customers on the resolution of grievances and appeals to avoid follow-up inquiries that may delay or have an adverse impact on the quality or efficiency of the service.
Provides detailed guidance on benefits, clarifying doubts to customers and prospects about services.
Refers to support departments as applicable, following up until a response is received.
Keeps customers informed of the status and notifies the outcome of the request to complete the service cycle.

Equal Opportunity Employer Minorities/Females/Vets/Disability

Benefits:

401(k)
Health insurance
Life insurance

Experience:

Customer Service: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

telephone representative jobs in guaynabo pr

Contact Center Representative | Dental Area

Call Center Representative AARP - San Juan, PR

Customer Service Representative (Call Center)

Representante De Sevicios I - CS - Plaza Las Americas

Data Entry Specialist

Ticket Seller

Overnight - Guest Service Representative

Bilingual Customer Service Representative

Bilingüe - Customer Service Representative

Safety Manager – Puerto Rico

Representante de Servicio al Cliente

Self Parking Guest Service Representative

Talent Acquisition Coordinator

Tecnico(a) De Programacion De Necesidades Especiales

PR - Guest Service Representative

Recepción y Anfitrión

Commercial Accounts Executive

Automotive Customer Service Advisor

Executive Administrative Assistant

Assistant Service Manager

I want to receive the latest job alert for telephone representative in guaynabo pr

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