Top 4614 Client advisor Jobs in Hackensack, Nj

Client Advisor - Client Services Center
Christian Dior Couture —Jersey City, NJ
- $24 - $26 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Commuter assistance
- Health insurance
9d
Client and Advisor Experience Associate
EARNED —New York, NY
- $125,000 - $150,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Training & development
- Health insurance
- Dental insurance
GUCCI | Client Advisor - American Dream
Gucci —East Rutherford, NJ
- $19 - $20 an hour
- Weekends as needed
- Mid-level
- POS
- Communication skills
- Health insurance
- Dental insurance
9d
Client Advisor - New Jersey Metro
Louis Vuitton —Short Hills, NJ
- $25 - $32 an hour
- Full-time
- Mid-level
- Commercial
- Disability insurance
- Health insurance
1d
Client Advisor, Contact Center Night Shift (Temp to Perm)
Tiffany & Co. —Parsippany-Troy Hills, NJ
- $23 an hour
- Weekends as needed
- US work authorization
- Computer skills
- Communication skills
Senior Client Advisor - Short Hills
Loewe —Short Hills, NJ
- $25 - $28 an hour
- Weekends as needed
- Writing skills
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Wealth Management Associate
Equitable Advisors —Secaucus, NJ
- $32,400 - $125,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quick Apply
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
Tax Accountant – Retail Location
Intuit —Yonkers, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Seasonal Tax Preparer - Retail
Intuit —New Rochelle, NY
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
13d
Tax Accountant - In-Store
Intuit —New Rochelle, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Seasonal Tax Expert - In-Store
Intuit —New Rochelle, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Licensed Life Insurance Agent
AAA Northeast —Hackensack, NJ
- $22.00 - $24.75 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Tax Expert - TurboTax Store
Intuit —Yonkers, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Tax Professional – Retail
Intuit —Yonkers, NY
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Tax Associate - TurboTax Store
Intuit —New Rochelle, NY
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
13d
Senior Tax Expert – Retail
Intuit —Yonkers, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Senior Tax Expert – Retail
Intuit —New Rochelle, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Tax Professional - TurboTax Store
Intuit —Yonkers, NY
- $24.50 - $28.50 an hour
- Part-time
- Spanish
- CPA
- Writing skills
Senior Tax Professional – In-Store
Intuit —New Rochelle, NY
- $31 - $36 an hour
- Part-time
- Spanish
- CPA
- Writing skills
14d

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client advisor jobs near hackensack, nj

Client Advisor - Client Services Center

Christian Dior Couture -
Jersey City, NJ

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Job Details

Full-time
$24 - $26 an hour
9 days ago

Benefits

Commuter assistance
Health insurance
401(k)

Qualifications

Live chat
French
Mandarin
Customer records maintenance
Spanish
Sales negotiation
Outbound sales
Email customer support
Texting/chatbox tools
Phone communication
English
De-escalation techniques
Conflict de-escalation
Mid-level
Incident Escalation
Post-sales issue resolution
Brand representation
Managing clients in a customer support role
Salesforce Cloud
Customer service through social media
Task prioritization
Client services
Retail store experience
Customer engagement
Sales management systems proficiency
Brand storytelling
Client services experience within retail industry
Retail store product knowledge
Meeting or exceeding sales goals
CRM system proficiency

Full Job Description

Position

Based in our Client Services Center in Jersey City, NJ, the Client Services Sales Advisor is responsible for providing best in class client service by listening and responding to each client’s specific needs and resolving efficiently and effectively through strong and empathetic communication skills. This position will also be responsible for meeting and exceeding planned KPI’s.

Job responsibilities

Provide a positive, courteous and pleasant customer experience by incorporating all core brand values and integrity throughout each interaction.
Consistently provide a highly professional approach and outstanding service in order to resolve customer issues; communicate effectively and with empathy via phone, email, live chat, social media and/or written correspondence.
Escalate any customer issues that require further resources to appropriate supervisor to ensure resolution is satisfactorily met.
Ensure that all customer communications are handled in line with Dior policies and processes.
Demonstrate and share brand awareness, storytelling and product knowledge when communicating with customers.
Drive to achieve and exceed sales goals and planned KPI’s (Key Performance Indicators) to include:
- Proper Case Management
- Sales & Service Targets
- Quality Assurance Score
- Productivity Goals
- Schedule Adherence
Perform outbound outreach to clients in order to build relationships, drive sales, and resolve issues.
Recommend new and innovative approaches to address customer concerns and share successful ideas within the team and department.
Enter accurate information into Dior CRM databases appropriately and within Dior guidelines.
Ensure accurate data is included for statistics and workload analysis.
Develop excellent working relationships within the Dior network.
Collaborate across entire Client Services Center.

Profile

Previous experience in luxury customer service (preferably retail, hotel or concierge businesses)
Outstanding communication skills, both written and verbal
Proven ability to de-escalate conversations and handle challenging situations with empathy and professionalism.
Strong sales negotiation skills
Clear demonstration of a customer first mind-set
Highly motivated, energetic and inspirational team player
Able to work a varied schedule including hours/days/nights/holidays and weekends
Able to mulit task and prioritize competing tasks
Fluent in English; additional skills desired in Spanish, French and/or Mandarin
Proficient in Microsoft Office
Salesforce knowledge a plus
Must be able to attend meetings and training sessions as required
Must be able to attend mandated and ad-hoc training sessions to develop and maintain skills and knowledge required for the role

Additional information

The appointed candidate will be offered a salary within the range of $24-$26 per hour, plus potential eligibility to participate in the Company's medical benefits plan, commuter benefits, and 401k plans with employer contributions.

ADDITIONAL INFORMATION

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.

CHRISTIAN DIOR
MAISON

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

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Refine Your Search

client advisor jobs in hackensack, nj

Client Advisor - Client Services Center

Client and Advisor Experience Associate

GUCCI | Client Advisor - American Dream

Client Advisor - New Jersey Metro

Client Advisor, Contact Center Night Shift (Temp to Perm)

Senior Client Advisor - Short Hills

Wealth Management Associate

NJ Personal Lines Insurance Customer Service Rep

Tax Accountant – Retail Location

Seasonal Tax Preparer - Retail

Tax Accountant - In-Store

Seasonal Tax Expert - In-Store

Licensed Life Insurance Agent

Tax Expert - TurboTax Store

Tax Professional – Retail

Tax Associate - TurboTax Store

Senior Tax Expert – Retail

Senior Tax Expert – Retail

Tax Professional - TurboTax Store

Senior Tax Professional – In-Store

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client advisor jobs in hackensack, nj

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CHRISTIAN DIOR
MAISON