ACMM/Service Order Manager
Facility Services Management Inc. —Fort Detrick, MD
- $100,200 - $115,200 a year
- OSHA
- Construction site
- Customer service
Quick Apply
Planning Supervisor
NewCold —Hagerstown, MD
- $60,000 - $70,000 a year
- Customer service
- Mid-level
12d
Customer Service Manager
Goodwill Monocacy Valley —Middletown, MD
- From $19.25 an hour
- Email
- Background check
- Pass drug screening
- Maintenance
- Paid holidays
- Health insurance
Assistant Store Manager
Goodwill Monocacy Valley —Middletown, MD
- From $50,958 a year
- Email
- Background check
- Pass drug screening
- English
- Paid holidays
- Health insurance
Customer Service Rep/Project Manager
Marketing.com —Hagerstown, MD
- $65,000 - $75,000 a year
- 5 years
- Mid-level
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
(USA) Manager, Facility Services
Walmart —Hagerstown, MD
- $90,000 - $180,000 a year
- Full-time
- High school
- Engineering
- Mid-level
- Paid jury duty
- Disability insurance
14d
Manager of Facilities Maintenance
Washington County Public Schools —Hagerstown, MD
- $87,409 - $139,735 a year
- 5 years
- Engineering
- Office
Maintenance Service Manager - Crestwood Manor
Benton Communities —Frederick, MD
- $28 - $31 an hour
- Full-time
- Mid-level
- Residential
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Service Manager
Crystal Water Plumbing LLC —Hagerstown, MD
- $4,000 - $6,500 a month
- Background check
- Mid-level
- Residential
- 401(k)
- Opportunities for advancement
Quick Apply
Senior Process Analyst
Govcio LLC —Kearneysville, WV
- $97,000 - $123,000 a year
- Full-time
- Hybrid work
- 6 years
- High school
- High school diploma or GED
Work Program Supervisor (HUMAN SERVICE SPECIALIST V SUPERVISOR)
State of Maryland - DHS - Frederick County DSS —Frederick, MD
- $67,309 - $87,079 a year
- Online Application
- Research
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Manager, Critical Operations
Rowan Digital Infrastructure —Frederick, MD
- $126,000 - $150,000 a year
- Full-time
- Hybrid work
- 7 years
- Plumbing
- Travel
- Health insurance
- 401(k)
Permitting Services Lead
Frederick County Government —Frederick, MD
- $31.30 - $53.21 an hour
- Overtime
- Management
- Urgent Care
- Mid-level
- Wellness program
- Health savings account
8d
Supervisor Work Management - WV & MD Work Management - Martinsburg Service Center
FirstEnergy Corp —Martinsburg, WV
- Full-time
- Microsoft Excel
- Customer service
- 5 years
- Health insurance
- Dental insurance
NON-MEDICAL CASE MANAGER (COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES I)
State of Maryland - MDH Local Health - Frederick County —Frederick, MD
- $55,710 - $72,076 a year
- Online Application
- Mid-level
- Administrative experience
- High school diploma or GED
6d
Manager Patient Centered Services
BMC Berkeley Medical Center —Martinsburg, WV
- Full-time
- Nursing
- Hospital
- 5 years
7d
Supervisor Nutrition Services- Bowman Academic Hall
Meritus Medical Center Inc —Hagerstown, MD
- $23.99 - $36.01 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Field Service Coordinator Lead
Johnson Controls —Waynesboro, PA
- $68,000 - $101,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
Field Service Supervisor
Griffith Energy Services —Frederick, MD
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Fuel card
- Health insurance
Supervisor Nutrition Services-Meritus Main Location
Meritus Medical Center Inc —Hagerstown, MD
- $23.99 - $36.01 an hour
- Hospital
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply

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ACMM/Service Order Manager

Facility Services Management Inc. -
Fort Detrick, MD

Quick Apply

Job Details

$100,200 - $115,200 a year

Qualifications

Client relationship management
Customer communication
Renovation construction projects
Customer relationship building
Major facility renovations
Coordinating with subcontractors on construction projects
Renovation project management
Managing complex infrastructure projects
Customer service
Vendor coordination
Facilities maintenance experience within healthcare industry
Driver's License
Supervising experience
Project management experience in healthcare
Construction team management
Leading team collaboration initiatives
Construction stakeholder communication
Managing teams in a construction management role
Managing facilities maintenance teams
Managing projects
Project contract management
Construction vendor management
Hospital facilities management
Public sector construction project management experience
Healthcare facility construction project management

Full Job Description

Assistant Contract Maintenance Manager / Service Order Manager (ACMM/SOM)

Lead Critical Healthcare Facility Operations & Projects

Are you an experienced facilities leader who thrives in fast-paced healthcare environments? Do you enjoy leading maintenance teams, managing complex facility projects, and ensuring mission-critical systems operate without interruption?

Facility Services, Inc. (FSI) is seeking an experienced Assistant Contract Maintenance Manager / Service Order Manager (ACMM/SOM) to help lead operations and maintenance for a highly specialized healthcare and research facility. This leadership role combines facility operations, service order management, construction project oversight, and customer partnership—all while supporting an important government mission.

If you're ready to make an impact while leading a talented team of maintenance professionals, we want to hear from you.

What You'll Do

As the Assistant Contract Maintenance Manager and Service Order Manager, you'll serve as the primary operational leader during the Contract Maintenance Manager's absence and oversee all corrective maintenance and service order activities. You'll coordinate maintenance operations, manage facility improvement projects, and ensure contract performance exceeds customer expectations.

Key Responsibilities

Serve as the acting Contract Maintenance Manager when required.
Lead and supervise corrective maintenance operations and service order execution.
Direct daily operations for a diverse workforce responsible for maintaining complex healthcare and research facilities.
Manage Sustainment, Restoration, and Modernization (SRM) projects, funded task orders, and IDIQ construction projects.
Develop project schedules, staffing plans, budgets, and resource allocations.
Lead pre-construction meetings and coordinate with Government representatives, facility managers, contractors, and end users.
Review service order scopes, estimates, schedules, and project plans.
Coordinate subcontractors and vendors while monitoring project performance.
Track project progress to ensure work is completed safely, on schedule, and within budget.
Provide technical guidance on facility maintenance, construction, and infrastructure improvements.
Ensure compliance with contract requirements, security procedures, and Government regulations.
Maintain required reports, documentation, permits, and project records.
Ensure employees receive required training, certifications, and licensing before performing assigned work.
Protect Government property and ensure compliance with all applicable Security Control Plans.
Respond to customer requirements and contract modifications throughout the life of the contract.
Prepare and submit monthly service order and project status reports.
Participate in meetings with Government leadership and stakeholders as required.
Support after-hours emergency response operations when needed.

What We're Looking For

We're seeking a proven leader with strong experience managing healthcare facilities maintenance, construction projects, and technical teams.

Required Qualifications

Minimum 5 years of healthcare or medical research facilities operations and maintenance experience.
Demonstrated supervisory experience leading maintenance personnel responsible for facility systems and infrastructure.
Experience managing service orders, maintenance operations, or construction projects.
Strong project management and organizational skills.
Excellent communication and customer relationship skills.
Experience coordinating subcontractors, vendors, and multiple stakeholders.
Working knowledge of:
- Healthcare facility operations
- Facility infrastructure systems
- Construction and renovation projects
- Government contract performance
Valid driver's license with an insurable driving record.
Ability to successfully pass a background investigation and obtain and maintain a NACI/LAC security clearance.

Preferred Qualifications

OSHA 10-Hour General Industry Certification
OSHA 30-Hour Safety & Health Certification
Working knowledge of:
- AAALAC
- CDC
- NIH
- BMBL
- OSHA
- NFPA
- EPA
- The Joint Commission (TJC)
American Society for Healthcare Engineering (ASHE) membership.
Certified Healthcare Facility Manager (CHFM) or Certified Healthcare Constructor (CHC) certification.

Why You'll Love This Role

This isn't just another facilities management position. You'll play a key leadership role supporting healthcare professionals and researchers by ensuring mission-critical facilities remain safe, compliant, and fully operational.

You'll have the opportunity to:

Lead high-performing maintenance and project teams.
Manage impactful healthcare facility improvement projects.
Collaborate directly with Government leadership.
Build your career in healthcare facilities management.
Make a meaningful difference supporting an important federal mission.

Join FSI

At Facility Services, Inc., we know exceptional people build exceptional teams. We invest in our employees, promote leadership, and provide opportunities to grow while supporting facilities that serve those who serve our nation.

If you're ready to lead, solve complex challenges, and make an immediate impact—we encourage you to apply today.

Quick Apply

Refine Your Search

service manager jobs in hagerstown, md

ACMM/Service Order Manager

Planning Supervisor

Customer Service Manager

Assistant Store Manager

Customer Service Rep/Project Manager

(USA) Manager, Facility Services

Manager of Facilities Maintenance

Maintenance Service Manager - Crestwood Manor

Service Manager

Senior Process Analyst

Work Program Supervisor (HUMAN SERVICE SPECIALIST V SUPERVISOR)

Manager, Critical Operations

Permitting Services Lead

Supervisor Work Management - WV & MD Work Management - Martinsburg Service Center

NON-MEDICAL CASE MANAGER (COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES I)

Manager Patient Centered Services

Supervisor Nutrition Services- Bowman Academic Hall

Field Service Coordinator Lead

Field Service Supervisor

Supervisor Nutrition Services-Meritus Main Location

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