Intake & Benefits Specialist
Best Point Education & Behavioral Health —Hamilton, OH
- $18 - $22 an hour
- Full-time
- Adults
- HIPAA
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
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8d
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Best Point Education & Behavioral Health —Cincinnati, OH
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Quick Apply
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Best Point Education & Behavioral Health —Cincinnati, OH
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- Full-time
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Quick Apply
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Best Point Education & Behavioral Health —Cincinnati, OH
- $16 - $18 an hour
- Full-time
- Classroom
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Quick Apply
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- $18 - $19 an hour
- Part-time
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Quick Apply
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Eric Mayer - State Farm Agent —Cincinnati, OH
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Quick Apply
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Best Point Education & Behavioral Health —Cincinnati, OH
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- 8 hour shift
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Quick Apply
Customer Service Representative
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- 3 years
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Part Time Assistant Childcare Teacher
Best Point Education & Behavioral Health —Cincinnati, OH
- $15 - $17 an hour
- Full-time
- Classroom
- Office
- Windows
- Mileage reimbursement
- Paid holidays
Quick Apply
Care Coordinator
Best Point Education & Behavioral Health —Cincinnati, OH
- $18 - $21 an hour
- Full-time
- Background check
- Office
- Windows
- Paid training
- 403(b) matching
Quick Apply
Sr Customer Service Representative
Motion Industries (MOT) —Cincinnati, OH
- Full-time
- 5 years
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Quick Apply
9d
Community Impact Manager
Fifth Third Bank —Cincinnati, OH
- Weekends as needed
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- $80,000 - $120,000 a year
- Full-time
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- 3 years
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Quick Apply
2d
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Ohio Rise Care Coordinator
Best Point Education & Behavioral Health —Cincinnati, OH
- From $45,000 a year
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Quick Apply
Financial Services Representative – State Farm Agent Team Member
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- $55,000 - $75,000 a year
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- Office
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Intake & Benefits Specialist

Best Point Education & Behavioral Health -
Hamilton, OH

Quick Apply

Job Details

Full-time
$18 - $22 an hour
2 days ago

Benefits

403(b) matching
Mileage reimbursement
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Loan forgiveness

Qualifications

Patient scheduling systems
Electronic health records (EHR) management
High school diploma or GED
Clinical confidentiality policies

Full Job Description

Best Point Education & Behavioral Health is seeking a detail-oriented, customer-focused Intake & Benefits Specialist in our Hamilton office to serve as a key connection point for children, families, adults, referral partners, and clinical teams. In this role, you'll help ensure timely access to behavioral health services by coordinating referrals, verifying insurance and payer information, scheduling appointments, and supporting the intake process from start to finish.

Pay & Benefits:

$18/hr starting based on experience

Full benefits package includes:

Health, dental, and vision insurance
FSA or HSA with a match
Retirement plan (403b) with a match
Tuition assistance
Public Loan Forgiveness eligibility
Paid time off and holidays
Mileage reimbursement

Qualifications

High school diploma or equivalent.
Strong customer service, communication, and organizational skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Experience working with confidential information in a professional setting.
Minimum of three (3) years of experience in a healthcare, behavioral health, medical office, or related setting preferred
Experience with insurance verification, benefits coordination, referrals, scheduling, or patient intake processes.
Knowledge of EHR systems, scheduling software, and electronic documentation processes.

What You'll Do

Coordinate and process referrals from providers, hospitals, schools, community agencies, and other referral sources.
Serve as a primary point of contact for clients, families, providers, and community partners throughout the intake and referral process.
Open new client records and maintain accurate demographic, insurance, and payer information within electronic health record (EHR) systems.
Verify insurance coverage and update financial payer information to support service authorization and billing readiness.
Schedule intake appointments, medication management appointments, and other clinical services.
Maintain referral logs, intake trackers, and supporting documentation to ensure compliance and accuracy.
Manage incoming referral documentation, faxes, authorizations, releases of information, and related records.
Communicate referral updates, documentation needs, and appointment information to clinical and administrative staff.
Answer office and referral phone lines in a professional, compassionate, and solution-focused manner.
Assist with appointment scheduling, client check-in processes, and collection of co-payments when applicable.
Provide guidance to front desk and office staff regarding insurance, referrals, and intake procedures.
Support daily office operations and provide coverage at other agency locations as needed.
Maintain HIPAA compliance and ensure the confidentiality of all client information.

Work Environment

Exposed to a combination of office, school, and mental health treatment environments. The employee may be exposed to children/adults with behavior concerns, including shouting or children/adults who are upset. The role may also involve typical office conditions and occasional coverage at other agency locations.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly sit, stand, walk, bend, and move throughout the workday.
Use hands to manipulate, handle, feel, and control items or equipment.
Talk to other employees and clients and hear them.
See and be able to read, write, and interpret written documents.
Occasionally lift and move objects weighing up to 20 pounds.

Our Culture

Best Point Education & Behavioral Health is Greater Cincinnati’s most prolific non-profit specializing in education, behavioral and therapeutic health services, and autism services for vulnerable, at-risk youth, their families, and caregivers.

Best Point Education & Behavioral Health is proud to embrace its ideals of an equal opportunity workplace through actions as well as words. We lead our community with respect and tolerance, internally and externally, and we expect employees to embrace this ideal and express it in their day-to-day interactions.

All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.

Quick Apply

Refine Your Search

non profit representative jobs in hamilton, oh

Intake & Benefits Specialist

Operatins Director - Hamilton Central/Community Center

Adult Employment Specialist

Foreman

Child & Family Enrichment Home Visitor

Office Coordinator

After School Site Supervisor

Program Administrative Support Assistant

Family Visitation Specialist

Customer Relations Representative - State Farm Agent Team Member

Education Aide

Customer Service Representative

Part Time Assistant Childcare Teacher

Care Coordinator

Sr Customer Service Representative

Community Impact Manager

Senior Casualty Claim Representative/Claims Specialist-Specialty Human Services

Patient Accounts Rep - PFS Shared Svcs

Ohio Rise Care Coordinator

Financial Services Representative – State Farm Agent Team Member

I want to receive the latest job alert for non profit representative in hamilton, oh

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