Top 6143 Product support Jobs in Hamilton, Oh

Field Service Technician I - Bracco Medical Technologies
Bracco Medical Technologies —Cincinnati, OH
- $27 - $30 an hour
- Weekends as needed
- Hybrid work
- Analysis skills
- Driver's License
- In-person
- Paid parental leave
- Health savings account
11d
Mortgage Loan Servicing Specialist
Heartland Bank —Fort Mitchell, KY
- Microsoft Excel
- Mid-level
- Office
Customer Service Administrator
SET - SETCO Sales Company —Hebron, KY
- Research
- Mid-level
- Office
Quick Apply
11d
Field Sales Representative - Cincinnati, OH Market
Confidential —Cincinnati, OH
- Full-time
- Construction site
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Truck Driver CDL A - Dedicated Regional
NFI / NFI Interactive Logistics LLC —Cincinnati, OH
- $1,800 - $2,000 a week
- Dedicated
- No touch freight
- Local
- Wellness program
- Paid parental leave
Quick Apply
Production Systems Prof.
Konica Minolta Business Solutions, U.S.A., Inc. —Cincinnati, OH
- $21 - $38 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driving
- Paid holidays
- Health insurance
Applications Engineer
A & P Technology, Inc. —Cincinnati, OH
- Online Application
- Mid-level
- Analysis skills
- In-person
10d
Facilities Maintenance Technician
AtriCure —Mason, OH
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health insurance
11d
Precast Wire Sales
Contractors Materials Co —Cincinnati, OH
- $60,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Profit sharing
- Mileage reimbursement
Quick Apply
2d
Senior Case Analyst
Western & Southern Financial Group —Cincinnati, OH
- $48,800 - $52,000 a year
- Full-time
- Background check
- Microsoft Excel
- Research
- Paid training
- Paid parental leave
International Fulfillment and Logistics Manager
Advanced Ground Systems Engineering —Cincinnati, OH
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Esthetics Instructor
Aveda Institutes, & Nurtur Salon & Spas —West Chester, OH
- $40,000 - $50,000 a year
- Full-time
- Classroom
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Territory Business Manager (Outside Sales-Distribution)
Fishman Flooring Solutions —Cincinnati, OH
- Computer literacy
- Mid-level
- Residential
- Profit sharing
- Paid holidays
Quick Apply
12d
Internal Direct Sales Account Representative
CM Paula Company - Up With Paper / GeoCentral —Mason, OH
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Maintenance Technician
DSG-Canusa —Fairfield, OH
- Year round work
- Mechanic experience
- 5 years
- Ability to lift 50 pounds
- Free parking
- Wellness program
12d
Quality Engineer
Pilot Chemical Co. —West Chester, OH
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Maintenance Technician
Laborup —Sharonville, OH
- $76,000 - $86,000 a year
- Mentoring
- Training & development
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Dental Hygienist
Elite Dental Partners —West Chester, OH
- $45 - $50 an hour
- Full-time
- Dental office
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
Quick Apply
Multi Craft Maintenance Technician
Novolex —Franklin, OH
- $29.47 - $36.84 an hour
- Weekends as needed
- 5 years
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Chemical Operator
BASF —Cincinnati, OH
- From $28 an hour
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Adoption assistance
- Parental leave

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Field Service Technician I - Bracco Medical Technologies

Bracco Medical Technologies -
Cincinnati, OH

Apply Now

Job Details

Full-time
$27 - $30 an hour
11 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Mechanical assembly
Inspection tools
In-person customer service
GMP
Mechanical drawings
Driver's License
Documentation tools
Measuring instruments
Regulatory/legal compliance standards in production
Biomedical regulatory compliance
Productivity software
Quality systems
Hand tools
FDA regulations

Full Job Description

Why Join Bracco Medical Technologies?

We care as much about our employees as we do our patients. Our culture fosters a work environment where employees can thrive, be passionate and have fun along the way. Each member of the Bracco Medical Technologies team has the power to make a difference......every day!

Develop and maintain strong relationships with ACIST Medical Systems customers by providing quality technical support of the company’s electro-mechanical devices. Provide preventive maintenance, emergency field service and installation of ACIST products within a specified geographical area.

Primary Duties & Responsibilities:

Respond to all customer requests for service by establishing cause of equipment failure and performing repairs. This requires the use of proprietary software and tools to determine and correct system failures.
Replace parts needed to correct malfunction and perform proper tests to ensure operation of the equipment after repair. Testing requires use of electronic equipment and fixtures unique to ACIST injectors.
Respond to requests for emergency service as required. This may include after-hours and weekends.
Assist with or perform the installation of proprietary injector systems at customer locations as requested. The injector may connect to OEM equipment and possibly the hospital network.
Prepare detailed service and failure records for work performed and enter all information into the ACIST service tracking database.
Ensure a high level of customer satisfaction through knowledge of injector systems and the use of verbal and listening communication skills.
Effectively plan, organize and prioritizes workload and schedule travel to respond to all service calls within budget.
Assure all regulatory compliance issues are being followed in the department’s activities, e.g. GMPs, ISO, and Corporate QA and ethics policies.
Maintain tools and test equipment in accordance with Company policy. If calibration is required, submit to Factory at designated times.
Provide assistance, as needed, to home-office Customer Support, the Service Project Engineer or other Field Service Team members.
Maintain trunk inventory by safeguarding assets and entering usage into NAV. Perform cycle counts as required and minimize variances to meet established goals.
Perform periodic preventive maintenance on equipment as required by contract or as stipulated by the engineering department. Establish schedules to ensure that preventive maintenance is performed at each customer site within the service region. To conduct preventive maintenance it is necessary to use proprietary test equipment developed for ACIST injector systems.
Perform modifications or updates (hardware and software) to injector systems as required. Software updates require use of special software and operating system developed internally.

Qualifications (Knowledge, Skills & Abilities):

Minimum

Associates degree in Electrical Engineering/Electronic Technology, BioMed, or combination of education and experience providing equivalent knowledge.
1+ years experience in service, troubleshooting, analyzing and formulating solutions of electro-mechanical equipment , or Clinical Technologist experience (CT/MR).

Strong verbal, interpersonal and communication skills.

Customer service orientation.
Excellent analytical skills, especially in problem solving.
Electro-mechanical and hand-tool skills. i.e. wrenches and screw drivers
Knowledge on the use of measurement equipment (i.e. Digital Multi Meter, caliper, micrometer)
Working knowledge of analog and digital electronics.
Workload management and planning; attention to detail.
Computer experience: PC, Microsoft Office and database applications.

Familiarity with ISO, FDA regulations, Good Manufacturing Procedures (GMP) and Quality Systems.
Demonstrated ability to follow manufacturing processes directions and drawings to mechanically assemble components (e.g., sheet metal parts, electrical parts)
The ability to maintain accurate documentation (e.g., record trace ability information onto routers, and transact materials online)
Ability to work as a team player while working autonomously within a defined region.

Preferred:

Experience in field service related to medical equipment is preferred.
Experience as CT/MR Technologist is a plus.

Other:

The environment is deadline sensitive. Frequent high-pressure situations in dealing with customers, field representatives, and management. Frequent high-pressure situations with product issues and field resolution
Ability to travel a minimum of 75% of the time or as required by role
Ability to work an “on-call” schedule based on customer needs. This includes being available 24 hours a day, 7 days a week including holidays.
Able to lift and manipulate equipment weighing 50#
Valid driver’s license.

Compensation & Total Rewards:

Estimated Starting Hourly Rate Range: $27 - $30 hourly

*Estimated Starting Hourly Rate Range is reflective of the range Bracco Medical Technologies reasonably expects to pay for the position. The range provided is based on salary and market data specific to the position.

Total Rewards:

Paid Time Off, Company Holidays & Paid Family Leave – We provide PTO and Company Holidays to help you recharge, relax and do what’s important to you, when it’s important to you. Our 100% paid family leave options for parents, grandparents and eligible family members provide support for growing families as well.
Achieve – Beyond competitive compensation, we offer options to help you plan for a financially secure future, including an annual incentive plan and 401k savings plan contributions.
Live well – We offer comprehensive benefit options to help protect you along the way, including medical, dental, vision, and life insurance, employer HSA contributions, employee assistance program, short-term disability, etc.
Evolve – Through structured on-the-job learning, workshops, seminars, and our tuition reimbursement program, you’ll find many opportunities to grow, personally and professionally.
Choose – You won’t find “stuffy” here—whether your position requires a hybrid or in-the-office working arrangement. That means business casual for your attire and flexibility in your schedule, wherever possible.

Bracco Medical Technologies is an Affirmative Action/Equal Opportunity Employer. Bracco Medical Technologies desires priority referrals of protected veterans for all openings.

Work Location: In person

Apply Now

Refine Your Search

product support jobs in hamilton, oh

Field Service Technician I - Bracco Medical Technologies

Mortgage Loan Servicing Specialist

Customer Service Administrator

Field Sales Representative - Cincinnati, OH Market

Truck Driver CDL A - Dedicated Regional

Production Systems Prof.

Applications Engineer

Facilities Maintenance Technician

Precast Wire Sales

Senior Case Analyst

International Fulfillment and Logistics Manager

Esthetics Instructor

Territory Business Manager (Outside Sales-Distribution)

Internal Direct Sales Account Representative

Maintenance Technician

Quality Engineer

Maintenance Technician

Dental Hygienist

Multi Craft Maintenance Technician

Chemical Operator

I want to receive the latest job alert for product support in hamilton, oh

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