Top 15 Patient navigators Jobs in Hampton, Va

Care Navigator (VMAP)
Childrens Hospital of The Kings Daughters —Norfolk, VA
- $25.13 - $37.71 an hour
- Full-time
- Writing skills
- HIPAA
- Research
Approval Specialist II
Patient Advocate Foundation —Hampton, VA
- $19 - $21 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Benefit Specialist
Oak Street Health —Norfolk, VA
- $21.10 - $40.90 an hour
- Full-time
- Sales
- Clinic
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Call Counselor II
Patient Advocate Foundation —Hampton, VA
- $19 - $21 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Patient Benefits Representative - Radiation
Virginia Oncology Associates —Norfolk, VA
- $22.55 - $26.51 an hour
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
- 401(k)
8d
Public Benefit Specialist
Ensemble RCM LLC —Portsmouth, VA
- $18.65 - $20.50 an hour
- Full-time
- Hospital
- High school diploma or GED
- In-person
- Tuition reimbursement
Patient Navigator
Eastern Virginia Medical School —Virginia Beach, VA
- From $74,500 a year
- Full-time
- CPR Certification
- Nursing
- Vital signs
Transplant Authorization Financial Coordinator
Sentara Hospitals —Norfolk, VA
- Full-time
- Customer service
- 5 years
- High school diploma or GED
- 403(b) matching
- Paid parental leave
Quick Apply
8d
Benefits Counselor
Senior Services of Southeastern Virginia —Norfolk, VA
- $19.08 an hour
- Part-time
- Hybrid work
- Clean driving record
- Word processing
- Computer literacy
Quick Apply
Admissions Coordinator for SUD IOP in Virginia Beach
Aviv Recovery —Virginia Beach, VA
- $45,000 a year
- Weekends as needed
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Opportunities for advancement
Quick Apply
Financial Counselor
Urology of Virginia PLLC —Virginia Beach, VA
- $16.75 - $19.00 an hour
- Private practice
- Medical office experience
- Mid-level
Quick Apply
4d
Bilingual Patient Financial Coordinator- (Spanish/English)
Procreate Fertility Center of Virginia —Chesapeake, VA
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
1d
Treatment Coordinator
Smile Doctors Affiliate —Norfolk, VA
- Full-time
- Bilingual
- Dental office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
8d

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Valid driver’s license to monitor equipment and conduct card issuance events at multiple campus locations. Maintain security of the office safe, petty cash fund…
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Care Navigator (VMAP)

Childrens Hospital of The Kings Daughters -
Norfolk, VA

Apply Now

Job Details

Full-time
$25.13 - $37.71 an hour

Qualifications

Phone communication
Writing skills
Customer engagement
Adolescents
Working with families
Working with individuals with mental health conditions
Experience working with families with children
Editing
Quality data entry
Client interaction via phone calls

Full Job Description

GENERAL SUMMARY
- The Virginia Mental Health Access Program (VMAP) Care Navigator develops and maintains relationships with intake coordinators at community mental health agencies, clinics, and organizations. A critical component of the VMAP program, the care navigator is expected to have extensive knowledge of local resources and/or lived experience to successfully link PCPs and families to the appropriate services and supports based on their specific needs and insurance status. Reports to department leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develops and maintains relationships with intake coordinators at community mental health agencies, clinics, and organizations.
- Participates regularly in community-based meetings to stay current on new and evolving resources in their respective VMAP region.
- Researches and maintains accurate and up to date lists of local mental health resources and their availability, including mental health providers, family support services, community resources, peer support programs, and Children Services Act (CSA) related programs in the VMAP database. Each resource should be verified at least annually; availability of resources may vary by region.
- Answers VMAP PCP calls/emails during normal business hours and directs to appropriate resources.
- Responds to PCP requests with appropriate regional mental health resources within 24 hours, including practice information such as participation with insurance and wait time for appointments.
- When necessary, works directly with families to help facilitate and coordinate referrals to needed services.
- Provides follow-up calls to referred families within designated timeframes to ensure continuity of care.
- Provides feedback as requested to PCPs on status of family engagement and services.
- Records and logs information from daily calls into VMAP database.
- Conducts post-navigation surveys to gather data from PCPs and families regarding satisfaction of process.
- Adheres to HIPAA privacy policies and hospital/health center regulations.
- Performs all other duties as assigned.
LICENSES AND/OR CERTIFICATIONS
- Required Licenses and/or Certifications
- None required.
- Preferred Licenses and/or Certifications
- None preferred.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- Required Education and Experience
  - Bachelor’s degree from an accredited institution, or degree must be obtained within 12 months of hire, preferably in a human services field AND at least 1 year of experience working with community child and adolescent mental health programs/services required. OR
  - High school diploma or equivalent AND 5+ years of experience working in the community child and adolescent mental health system in Virginia required.
- Preferred Education and Experience
  - Lived experience navigating healthcare systems and/or mental health services strongly preferred.
- Required Knowledge, Skills and Abilities
  - Strong organizational abilities including effective time management skills, able to manage multiple tasks at the same time and respond to requests a timely matter.
  - Proficient writing skills and ability to thoroughly document work on an ongoing basis.
  - Strong communication and interpersonal skills in order to effectively engage with a diverse range of providers, agencies, and families.
  - Strong customer service skills, particularly while engaging over the phone.
  - Proficient in Word, Excel, data entry, and editing.
  - Demonstrates flexibility and willingness to learn.
  - Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprint, criminal background check, and Child Protective Services registry search.
WORKING CONDITIONS
- Inpatient hospital with little exposure to dust, temperature and the like.
PHYSICAL REQUIREMENTS
- Click here to view physical requirements.

Location: Childrens Hospital of The Kings Daughters · PAV OP Mental Health VMAP
Schedule: Full-Time, Days

Apply Now

Refine Your Search

patient navigators jobs in hampton, va

Care Navigator (VMAP)

Approval Specialist II

Benefit Specialist

Call Counselor II

Patient Benefits Representative - Radiation

Public Benefit Specialist

Patient Navigator

Transplant Authorization Financial Coordinator

Benefits Counselor

Admissions Coordinator for SUD IOP in Virginia Beach

Financial Counselor

Bilingual Patient Financial Coordinator- (Spanish/English)

Treatment Coordinator

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