Top 34 Call center representative Jobs in Hanover, Pa

Customer Engagement Specialist
Bealing Roofing & Exteriors —Hanover, PA
- $19 - $27 an hour
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Health savings account
- Paid holidays
Quick Apply
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Community Outreach Sales Rep (PES) - East Coast
ConcertoCare —Pennsylvania
- $21 - $24 an hour
- Full-time
- Remote
- 1 year
- CNA
- Entry level
- Paid holidays
- Health insurance
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Contact/Call Center - Customer Service Rep.
ASRC Federal —Gettysburg, PA
- $18.51 an hour
- Full-time
- Research
- High school diploma or GED
- Public Health
- Paid holidays
- Health insurance
Customer Service Representative
York Design Group —York, PA
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
Bilingual Customer Service Representative II
ASRC Federal —Gettysburg, PA
- Full-time
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
4d
Call Center Representative
Revelare Kitchens —York, PA
- $13 - $16 an hour
- Full-time
- Recruiting
- In-person
- Leadership
- Health insurance
- Vision insurance
Quick Apply
Customer Service Representative
Dover Area Animal Hospital —Dover, PA
- Part-time
- Organizational skills
- Communication skills
- Entry level
Telemarketer - State Farm Agent Team Member
Mike Kremer - State Farm Agent —Westminster, MD
- $16 - $20 an hour
- Part-time
- Computer literacy
- No experience needed
- Computer skills
- Flexible schedule
Quick Apply
Medical Care Assistant & Patient Access Representative
Planned Parenthood Keystone —York, PA
- $19 an hour
- Full-time
- Surgery
- Computer literacy
- Adults
- AD&D insurance
- Disability insurance
Quick Apply
Inside Sales Representative - Inbound Leads (No cold calling)
Renn Kirby Gettysburg —Gettysburg, PA
- Full-time
- Communication skills
- Entry level
Quick Apply
Brokerage Registered Client Service Associate
Truist Bank —New Freedom, PA
- Full-time
- English
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Remote First Shift Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)

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Customer Engagement Specialist

Bealing Roofing & Exteriors
Hanover, PA

Quick Apply

Job Details

Full-time
$19 - $27 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer relationship building
Email customer support
Managing clients in a customer support role
Continuous improvement
Customer data entry

Full Job Description

Customer Engagement Specialist

COMPANY OVERVIEW:

Bealing Roofing & Exteriors

ROLE OVERVIEW:

The Customer Engagement Specialist (CES) serves as the first point of contact for customers and plays a critical role in delivering an exceptional customer experience. This position supports customers throughout the entire service journey—from initial inquiry and scheduling through project completion and post-service follow-up—ensuring a smooth, professional, and positive experience that builds trust, satisfaction, and long-term relationships.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

· Serve as the primary point of contact for all customer inquiries via phone, email, and digital platforms.

· Guide customers through the process with professionalism, empathy, and clear communication.

· Schedule appointments, manage calendars, follow up on leads, and maintain consistent communication throughout the customer lifecycle.

· Address customer concerns, questions, and service issues promptly and effectively to the appropriate department

· Collaborate closely with sales, production, and operations teams to ensure a seamless and coordinated customer experience.

· Maintain accurate customer records, notes, and communication logs within CRM and scheduling systems.

· Support post-project follow-ups, satisfaction checks, and review requests to strengthen customer relationships and brand reputation.

· Assist in process improvement initiatives focused on enhancing the overall customer journey and service quality.

QUALIFICATIONS AND REQUIREMENTS:

· Previous customer service, call center, or client-facing experience preferred.

· Strong communication and problem-solving skills.

· Ability to multitask and stay organized in a fast-paced environment.

· Positive, professional, and customer-focused attitude.

COMPENSATION & BENEFITS PACKAGE:

· Competitive Salary: We offer a competitive base salary commensurate with experience and qualifications

· 401(k) Plan: Our company provides a 401(k) retirement savings plan with employer matching contributions to help you secure your financial future

· Paid Time Off: Enjoy a generous PTO policy that includes vacation days, sick leave, and paid holidays to maintain a healthy work-life balance

HEALTH & WELLNESS:

· Comprehensive health insurance coverage, including medical, dental, and vision plans

· Company paid long term disability & employer paid life insurance with options for short term disability, supplemental life insurance & accident & illness coverage available

· Flexible Spending Account (FSA) or Health Savings Account (HSA) options

Employee Assistance Program (EAP) for confidential counseling and support.

PHYSICAL DEMANDS:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to sit up to 90% of their schedule and communicate (talk and hear) with others by telephone. The use of hands or other approved apparatuses to operate a telephone and computer for extended periods of time is required. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasionally lifting objects up to 20 lbs.

WORK ENVIRONMENT:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the work environment is usually moderate.

EHS RESPONSIBILITIES:

· Every employee must take personal responsibility for working safely as a condition of continued employment, using good judgment in adhering to all environmental, health and safety policies and procedures, and extending concern for safety to fellow employees, contractors and sub-contractors.

Pay: $19.00 - $27.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in hanover, pa

Customer Engagement Specialist

PENNSYLVANIA only - Work at Home Call Center Representative

Community Outreach Sales Rep (PES) - East Coast

Contact/Call Center - Customer Service Rep.

Customer Service Representative

Bilingual Customer Service Representative II

Call Center Representative

Customer Service Representative

Telemarketer - State Farm Agent Team Member

Medical Care Assistant & Patient Access Representative

Inside Sales Representative - Inbound Leads (No cold calling)

Brokerage Registered Client Service Associate

Remote First Shift Contact Center Representative – Full Time & Part Time

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