Top 6 Medical receptionist supervisor/manager Jobs in Hanover, Pa

Medical Receptionist Supervisor/Manager
Dermatology Associates of York (Pennsylvania) —Hanover, PA
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Medical Receptionist Supervisor/Manager
Dermatology Associates of York (Pennsylvania) —Gettysburg, PA
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Medical Receptionist Supervisor/Manager
Dermatology Associates of York (Pennsylvania) —York, PA
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply

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Medical Receptionist Supervisor/Manager
Dermatology Associates of York (Pennsylvania) —Hanover, PA
Previous supervisory/management experience, preferably within the medical field. This is a working administrative, non-clinical position with varied…
Quick Apply
Medical Receptionist Supervisor/Manager
Dermatology Associates of York (Pennsylvania) —Gettysburg, PA
Previous supervisory/management experience, preferably within the medical field. This is a working administrative, non-clinical position with varied…
Quick Apply

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Medical Receptionist Supervisor/Manager

Dermatology Associates of York (Pennsylvania)
Hanover, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

Patient question and concern management
Medical software
Patient complaint handling
High school diploma or GED
Time & attendance systems
Staffing management

Full Job Description

Job description

Medical Office Receptionist/Supervisor

Branch Office Location

Dermatology Associates of York

POSITION SUMMARY

Provides support to Practice Manager and COO with the daily management of branch location by providing on-site support for 2 dermatology providers per day.

Includes direct supervision of 3 front office staff. This is a working administrative, non-clinical position with varied responsibilities including training and managing workflows of front office staff, communicating with other department managers and providers to ensure policies and procedures are handled consistently among all office locations and handling patient and staff concerns in the branch office location.

Position does not include any clinical duties or direct supervision of clinical staff.

SUMMARY OF ESSENTIAL FUNCTIONS

In coordination with the Practice Manager, recruits, hires, terminates and trains front office staff as required to assure efficient and effective office work flow in branch office
Establishes duties and schedules for front office employees in branch location.
Manages time clock and personnel files for front office employees in branch location.
Performs employee evaluations of 3 front office staff who report directly. Counsels employees and conducts correction actions and/or performance improvement plans as needed.
Performs regular duties of front office staff on a regular basis. Covers for front office staff absences and vacations.
Monitors provider schedules for branch location to optimize patient access
Meets/communicates with COO and Practice Manager, as needed to determine branch office needs.
Informs and educates branch office patients and staff on any office policies or communications received from main office and other departments.
Minimizes office overhead expenses, including staff expenses by appropriately managing needs/resources of branch office
Oversees daily balancing of charges/payments and other end of day procedures
In conjunction with COO, manages and schedules required maintenance for physical branch office location including but not limited to janitorial services, landscaping services, pest control services and snow removal.
Handles patient and other office correspondence as needed and in timely manner.
Assures good relations with branch office patients and referring physicians
Responds timely to all patient complaints
Assures adequate consistent policies are in place in conjunction with Practice Manager and COO

High school diploma or GED required

EXPERIENCE

Minimum of 3 years’ experience in customer service setting
Previous supervisory/management experience, preferably within the medical field
Medical Software experience

REQUIREMENTS

Excellent customer service skills required to handle patient concerns
Ability to deal effectively with staff and patients
Ability to multi-task
Ability to work with minimal supervision

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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