Top 600 Scheduling manager Jobs in Hanover, Pa

Customer Service Manager
Farm Fresh Turkey Products —New Oxford, PA
- $60,000 - $90,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
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Assistant Store Manager
TJ Maxx —Hanover, PA
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
13d
Office Manager
Roof Management Services, LLC —New Freedom, PA
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
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Early Intervention Speech Language Pathologist
Clear Path Pediatric Therapy LLC —Hanover, PA
- $72 - $90 an hour
- Part-time
- Private practice
- HIPAA
- English
- Continuing education credits
- Disability insurance
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Radiologic Technologist - FLEX - Part Time
UPMC | GoHealth Urgent Care —New Oxford, PA
- Part-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
11d
Radiologic Technologist- Full Time Float
UPMC | GoHealth Urgent Care —New Oxford, PA
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
11d
Bartender
Fratelli's Italian & Seafood —Manchester, MD
- $25 - $55 an hour
- Weekends as needed
- Bar
- Casual dining restaurant
- Mid-level
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Project Manager
M&M Plumbing & HVAC —Emigsville, PA
- From $35 an hour
- Full-time
- Microsoft Excel
- Construction site
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Bartender
Fratelli's Italian & Seafood —Westminster, MD
- $25 - $55 an hour
- Weekends as needed
- Bar
- Casual dining restaurant
- Mid-level
Quick Apply
Bartender
Fratelli's Italian & Seafood —Hampstead, MD
- $25 - $55 an hour
- Weekends as needed
- Bar
- Casual dining restaurant
- Mid-level
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GENERAL PLANT SUPERVISOR
Sheridan —Hanover, PA
- $65,000 - $75,000 a year
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
Electrical Estimator/Project Manager
Advanced Industrial Services, Inc —York, PA
- From $65,000 a year
- Full-time
- Background check
- Construction site
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Field Technician
HE&M, Inc —Pennsylvania
- $55,000 - $70,000 a year
- Full-time
- Mechanic experience
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Residential Supervisor-York, PA
AIMED —Dallastown, PA
- Full-time
- CPR Certification
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
ACCOUNT MANAGER
The YGS Group —York, PA
- Full-time
- Background check
- Microsoft Excel
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Evaluator/Case Manager
Colonial House, Incorporated —York, PA
- From $19 an hour
- Part-time
- Background check
- Nursing
- Addiction Medicine
- Tuition reimbursement
- Employee assistance program
Quick Apply
4d
Studio Personal Trainer
IBA Fitness Management —Hanover, PA
- $15 - $25 an hour
- Choose your own hours
- CPR Certification
- Writing skills
- Mid-level
Quick Apply
HOME HEALTH AIDE
Moravia Health —Hanover, PA
- $13 - $15 an hour
- Part-time
- 18 years or older
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Service Manager - Westminster
honeygrow —Westminster, MD
- $17.50 - $18.00 an hour
- Email
- Hospitality
- 18 years or older
- ServSafe
- Commuter assistance
- Health insurance
Quick Apply
Landscape Manager
Hanover Commercial Landscaping Services —Hanover, PA
- Up to $70,000 a year
- Full-time
- Management
- Mid-level
- 3 years
- Health savings account
- Paid time off
Quick Apply

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scheduling manager jobs near hanover, pa

Customer Service Manager

Farm Fresh Turkey Products -
New Oxford, PA

Quick Apply

Job Details

Full-time
$60,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Computer operation
Filing
Team development
Bachelor's degree
Business Administration

Full Job Description

Basic Purpose

We are seeking a dynamic Customer Service Manager that will ensure orders are received, correctly entered, and filled. That will provide excellent problem resolution with the ability to communicate clearly to all stakeholders. In addition, the Customer Service Manager will provide leadership and assign responsibilities; train, monitor and improve the performance of reporting staff in accordance with Company policies and government regulations.

Essential Job Duties & Responsibilities:

1. Receive and process incoming telephone, fax, or EDI Sales and Return orders; maintain records on daily transactions.

a. Enter orders into system as received. Confirming accurate pricing,

promotions, SKUs, and ship date.

b. Inform Production of orders as received for Production Planning.

c. Inform customers of shortages prior to delivery of product.

d. Resolve problems with deliveries, credits, and complaints.

e. Maintain up-to-date customer files.

f. Complete customer forms as necessary.

g. Update promotion log with pending promotions.

h. Manage daily VMI for Trader Joe’s.

2. Maintain proficient knowledge of product lines including current, new and seasonal offerings as well as catalog and deviated pricing. Hold knowledge of such information in strict confidence as defined by the Company Confidentiality Agreement.

3. Develop CSRs by continually reviewing performance, ongoing coaching, team development, and cross-training.

4. Work closely with Sales and Operations (including Scheduling and Shipping) across the company to ensure sufficient quantities of products are available to meet current and forecasted sales.

5. Compile, monitor, and provide resolution to customer complaints in a timely manner within established guidelines.

6. Maintain and update customer service SOPs, standards, workflows, and escalation procedures.

7. Assist in developing Holiday shipping schedules with the Warehouse Manager.

8. Active participation in the execution of Thanksgiving and Christmas holiday orders from planning and order entry to production and delivery. Manage, delegate, and resolve any customer issues that arise to assure a well-serviced experience for our customers.

9. Determine the proper allocation of shortages among a group of customers and/or among distribution centers for given customers when shortages exist.

10. Facilitate the order entry, scheduling, and delivery of orders that did not ship or were shipped short and require immediate attention.

11. Set up new customer accounts once approved by the SOP committee and Credit has been granted.

12. Develop and maintain Customer Service goals and KPIs such as response time, order accuracy, complaint resolution time, customer satisfaction, service-level expectations, or department scorecards.

13. Monitor and ensure completion of the department’s work, and coordinate resolution of issues.

14. Conduct performance evaluations for Customer Service Representatives per company guidelines.

15. Perform other related responsibilities, as needed, to support company business objectives.

Supervisory Responsibilities

Manage 4 team members in the Customer Service Department. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills/Knowledge/Abilities

Ø Bachelor’s degree in business or equivalent in experience.

Ø 5 years Customer Service experience, with at least 3 years in a supervisory role.

Ø Ability to plan, organize and complete work in a timely manner.

Ø Strong interpersonal skills. Good judgment and strong problem resolution skills.

Ø Proficiency with data entry and computer software, including EDI and advanced Word and Excel skills.

Ø Ability to work effectively with all Company stakeholders and motivate Customer Service staff to meet/exceed expectations.

Ø Ability to successfully manage multiple priorities in a fast-paced environment.

Physical Demands

Sitting 75%

Walking 15%

Standing 10%

Near acuity (clarity of vision at 20 inches or less)

Speaking-ordinary speech

Hearing-ordinary conversation

Fingering-computer keyboard

EEOC

Pay: $60,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

scheduling manager jobs in hanover, pa

Customer Service Manager

Assistant Store Manager

Office Manager

Early Intervention Speech Language Pathologist

Radiologic Technologist - FLEX - Part Time

Radiologic Technologist- Full Time Float

Bartender

Project Manager

Bartender

Bartender

GENERAL PLANT SUPERVISOR

Electrical Estimator/Project Manager

Field Technician

Residential Supervisor-York, PA

ACCOUNT MANAGER

Evaluator/Case Manager

Studio Personal Trainer

HOME HEALTH AIDE

Service Manager - Westminster

Landscape Manager

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