Top 35 It help desk support Jobs in Hanover, Va

IT On-Site Support Technician
WSP —Richmond, VA
- $57,800 - $80,000 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
IT Help Desk Technician
Murgado Automotive Group —Richmond, VA
- $25 - $35 an hour
- Weekends as needed
- Computer Science
- Dealership
- English
- Health insurance
- Dental insurance
Quick Apply
Information Technology Help Desk Technician
New Horizon Bank - National Association —Richmond, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Administrator (Virginia)
Fullscript —Ashland, VA
- Email
- Hybrid work
- Computer literacy
- Windows
- Computer networking
- Paid time off
- 401(k) matching
Quick Apply
7d
IT Helpdesk Technician
Atlantic Constructors, Inc. —Richmond, VA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
End User Support Specialist
Dept of Med Assistance Svcs —Richmond, VA
- $68,202 - $73,202 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
3d
Technical Support Specialist
Corporate Transportation Group —Glen Allen, VA
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
10d
Technical Support Analyst 2 - Richmond, VA/Onsite
Software Technology Inc —Richmond, VA
- Mid-level
- In-person
Quick Apply
Technical Support Analyst
Apollo Technology Solutions LLC —Richmond, VA
- Contract
- Mid-level
- Communication skills
- Time management
Quick Apply
10d
Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
Quick Apply
Helpdesk Support-
Software Technology Inc —Chesterfield, VA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
Technical Support Analyst 4
Software Technology Inc —Richmond, VA
- Writing skills
- Research
- Mid-level
Quick Apply
Digital Content Specialist
Department of Accounts —Richmond, VA
- $75,000 - $93,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Criminal background check
2d
Technical Support Analyst 2 – Contract Position
BranCore Technologies —Richmond, VA
- Email
- Mid-level
- 4 years
- Communication skills
10d
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Richmond, VA
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Operations Engineer
Dept of Med Assistance Svcs —Richmond, VA
- $108,000 - $111,240 a year
- Full-time
- Azure
- Mid-level
- Office
3d
Print Service Support Technician - Richmond, VA
Software Technology Inc —Richmond, VA
- Mid-level
- Under 1 year
Quick Apply
Supervisor Service Desk
Markel Service Inc. —Glen Allen, VA
- $70,000 - $96,800 a year
- Email
- Mid-level
- Office
- Windows
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Jr. Project Manager, IT
Estes Forwarding Worldwide —Richmond, VA
- $50,000 - $62,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Paid holidays
Information Technology Manager
Virginia Family Dentistry —Midlothian, VA
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
- Profit sharing
- Paid holidays
Quick Apply
7d

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it help desk support jobs near hanover, va

IT On-Site Support Technician

WSP -
Richmond, VA

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Job Details

$57,800 - $80,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Paid sick time

Qualifications

Writing skills
Handling customer service requests

Full Job Description

Job Description:

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action!

Responsibilities:

Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located.
If necessary, transfer requests and incidents to a more specialized level of support.
Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible.
Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment.
Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible.
Participate in office deployment, relocation and renovation projects.
Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wifi, cabling, networking, etc.).
Occasional preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time.
Maintain the inventory of IT assets in the CMDB rigorously.
If necessary, help resolve IT incidents remotely.
Participate in computer performance testing, report and documentation.
Contribute to the documentation of IT incident resolution processes.
Participate in the development of long-term strategies and planning for the future needs of IT services.

Required Qualifications

What sets you apart:

A very strong desire to serve and help users.
A marked interest and a great curiosity towards information technologies.
Able to communicate clearly orally and in writing.
Know how to manage priorities and customer expectations.
2 to 5 years of experience as a level 2 support technician.

Assets:

Degree or certificate in computer science or other computer-related discipline.
A+, Network Plus or Help Desk Institute certification.
Proficiency in Microsoft Office 365 and common office tools/software.
Knowledge of ServiceNow.
Knowledge of ITIL processes.

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation:
Expected Salary (all locations): $57,800.00 - $80,000.00
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Apply Now

Refine Your Search

it help desk support jobs in hanover, va

IT On-Site Support Technician

IT Help Desk Technician

Information Technology Help Desk Technician

IT Administrator (Virginia)

IT Helpdesk Technician

End User Support Specialist

Technical Support Specialist

Technical Support Analyst 2 - Richmond, VA/Onsite

Technical Support Analyst

Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

Helpdesk Support-

Technical Support Analyst 4

Digital Content Specialist

Technical Support Analyst 2 – Contract Position

IT Help Desk Tier 1 - Bilingual

IT Operations Engineer

Print Service Support Technician - Richmond, VA

Supervisor Service Desk

Jr. Project Manager, IT

Information Technology Manager

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