Top 466 Operations center Jobs in Harlingen, Tx

BILINGUAL -Customer Service Surge Representative - Work From Home:MUST LIVE IN SAN ANTONIO, TX
Systems & Methods, Inc (SMI) —Texas
- $20 an hour
- Extended hours
- Remote
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid training
- 401(k)
6d
Office Clerk
Mesquite Treatment Center —Harlingen, TX
- $13 an hour
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
10d
Driver
UTM LLC Harlingen, TX #507 - HAGN —Harlingen, TX
- $20 an hour
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Remote Call Center Representative
TechOp Solutions International —Brownsville, TX
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
8d
Freight Handler Part-Time
FedEx Freight —Mercedes, TX
- From $20.16 an hour
- Part-time
- 18 years or older
- Basic math
- Forklift
Retail Warehouse Associate (Harlingen, TX)
Ashley Global Retail, LLC —Harlingen, TX
- Full-time
- Customer service
- Forklift
- Continuous improvement
- Health insurance
- Dental insurance
Driver Helper
UTM LLC Harlingen, TX #507 - HAGN —Harlingen, TX
- $13 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Operations Clerk
Jubilee Academic Center —Brownsville, TX
- Full-time
- Office
- High school diploma or GED
- Organizational skills
12d
Route Relief Utility Driver
Alsco Inc —Harlingen, TX
- $21 an hour
- Full-time
- Writing skills
- English
- CDL
- Health savings account
- Disability insurance
Quick Apply
6d
Data Center Engineer - Brownsville, TX
PGTEK —Brownsville, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Linux
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Bartender
BC Lynd Hospitality —Harlingen, TX
- Part-time
- Bar
- Hotel
- High school diploma or GED
Quick Apply
Outpatient Clinic Front Office - Administrative Asst I -
Health & Human Services Comm —Harlingen, TX
- $2,606.00 - $3,404.91 a month
- Extended hours
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
3d
70122 - Store Cleaning Associate
TJ Maxx —Harlingen, TX
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Care Agent
The Dufresne Spencer Group, LLC —Harlingen, TX
- $16.50 an hour
- Bilingual
- 18 years or older
- Mid-level
- Disability insurance
- Health insurance
Administrative Asst II - State Hospital
Health & Human Services Comm —Harlingen, TX
- $2,829.00 - $3,946.25 a month
- Extended hours
- 18 years or older
- Spanish
- Microsoft Excel
- Health insurance
- Opportunities for advancement
Quick Apply
1d
Program Support Assistant
US Veterans Health Administration —Harlingen, TX
- $45,409 - $59,031 a year
- Online Application
- Hybrid work
- Background check
- Surgery
- Writing skills
2d
Customer Service Representative
Systems Integration, Inc. —Brownsville, TX
- Full-time
- Remote
- Administrative experience
- High school diploma or GED
- Organizational skills
Quick Apply
7d
Shelter Custodian
Friendship of Women —Brownsville, TX
- Weekends as needed
- Mid-level
- Office
Sales Associate
HEYDUDE —Mercedes, TX
- $14.00 - $16.50 an hour
- Extended hours
- Ability to walk for extended periods
- Merchandising
- Cash register
Toys"R"Us Sales Associate
Go! Retail Group —Mercedes, TX
- $12 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- Analysis skills
- 401(k)
- Employee discount
Quick Apply
3d

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operations center jobs near harlingen, tx

BILINGUAL -Customer Service Surge Representative - Work From Home:MUST LIVE IN SAN ANTONIO, TX

Systems & Methods, Inc (SMI) -
Texas

Apply Now

Job Details

Full-time
$20 an hour
6 days ago

Benefits

Paid training
401(k)
Paid time off
Work from home
Gym membership
Benefits from day one
Opportunities for advancement

Qualifications

Microsoft Word
Computer operation
Spanish
Microsoft Excel
English
Research
Windows
High school diploma or GED
Typing
10 key typing
Quality data entry
Customer data entry

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

BILINGUAL CUSTOMER SERVICE SURGE REPRESENTATIVE-Work From Home-(Full Time)

SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile . In our 54th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

Job Summary:

Responsible for handling and resolving intricate inquires received through inbound calls and chats from custodial and non-custodial parents, legal representatives, and state officials regarding child support services during a project-specific “surge”. This role requires representatives to provide exceptional customer service and ensure every interaction follows Federal Title IV-D regulations, State privacy laws, Standard Operating Procedures, and company policies. Other duties, as assigned.

Key Functions/ Basic Duties :

Customer Service Surge Representatives are responsible for handling a wide range of intricate issues, which encompass, but are not limited to, the following: conducting case research, executing financial assessments, clarifying legal enforcement actions (such as income withholding or license suspensions), assisting parents with paternity and case initiation, providing updates on modification statuses, updating and documenting member information, as well as processing requests for state forms.

Furthermore, documenting and requesting actions within the state’s system regarding technical problems that hinder case processing and the capacity to provide updates to customers inquiring about the status of an ongoing incident.

Desired Knowledge and Abilities:

Knowledge of:

Customer service techniques
Familiarity with Child Support and SDU policies and procedures
Techniques for record keeping
Modern office practices, procedures and equipment

Ability to:

Pay attention to detail
Accurately key data
Work independently with little directions and as a team member, thriving in a fast-paced environment
Work extended and flexible hours to meet strict deadlines.
Conduct oneself ethically and with integrity
Exhibit strong interpersonal skills, including tact, patience, and courtesy
Maintain confidentiality with discretion
Communicate effectively in both oral and in written forms

Education and/ or Experience:

High school diploma or its equivalent is required, along with a minimum of two years of previous experience in service delivery, customer service, call center technology, or a related field.

An equivalent combination of education and experience that equips an individual with the necessary knowledge, skills, and abilities to carry out the responsibilities of the position.

Language Skills:

Must be fluent in English and Spanish

Computer Skills:

Must be proficient in data entry skills including keyboard, mouse, and 10-key pad, webcams and have experience and knowledge of software such as Microsoft Word, Excel, and other Windows programs. Also, including CISCO Finesse, COMM100 or Nice InContact.

Hourly Rate: $20.00

Must reside in San Antonio, TX for consideration

Perks:

We provide the equipment
Work from home!
Paid training
Set schedule: Monday - Friday between 8:00am CT- 6:00pm CT
Accrue PTO starting day 1
Benefits effective after 30 days of employment
401(k) - Employer contribution after 1 year
Gym Membership Reimbursements
Career Growth Opportunities
Exciting, Fun and Supportive Virtual Work Environment
Coworkers Who Feel Like Family

We are an Equal Opportunity Employer. We are a Drug Free Workplace. #WeHireVets-Spouse #WelcomeVets

Apply Now

Refine Your Search

operations center jobs in harlingen, tx

BILINGUAL -Customer Service Surge Representative - Work From Home:MUST LIVE IN SAN ANTONIO, TX

Office Clerk

Driver

Remote Call Center Representative

Freight Handler Part-Time

Retail Warehouse Associate (Harlingen, TX)

Driver Helper

Operations Clerk

Route Relief Utility Driver

Data Center Engineer - Brownsville, TX

Bartender

Outpatient Clinic Front Office - Administrative Asst I -

70122 - Store Cleaning Associate

Customer Care Agent

Administrative Asst II - State Hospital

Program Support Assistant

Customer Service Representative

Shelter Custodian

Sales Associate

Toys"R"Us Sales Associate

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