Top 12 Technical support analyst Jobs in Harmony, Pa

EMR Support Analyst
Phoenix Physical Therapy —Cranberry Township, PA
- Full-time
- HIPAA
- Mid-level
- Analysis skills
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Associate Support Analyst, Pharmacy Technology
Giant Eagle —Cranberry Township, PA
- $55,000 - $64,200 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Dental insurance
Support Analyst
All Lines Technology Inc —Cranberry Township, PA
- Computer literacy
- Organizational skills
- Leadership
Quick Apply
7d
IT Support Analyst
All Lines Technology —Cranberry Township, PA
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
Technology Solutions Support Analyst
PWCampbell —Pittsburgh, PA
- Full-time
- Computer Science
- Mid-level
- 2 years
Quick Apply
IT Support Analyst
Ascent Data, LLC —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Analyst
North American Dental Group —Pittsburgh, PA
- Full-time
- Mid-level
- Office
- Organizational skills
Technical Support Analyst
Spang & Company —Pittsburgh, PA
- On call
- Computer science
- Computer Science
- Office
- 401(k) matching
Quick Apply
Service Desk Analyst
Mortgage Connect —Coraopolis, PA
- Full-time
- Mid-level
- Windows
- Ability to climb stairs

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Compliance Support Analyst- Temporary Position
Pathways of Southwestern Pennsylvania —Washington, PA
Valid driver's license with the ability to maintain eligibility under PathWays' insurance requirements. Relevant experience in compliance, policy management,…
$25 - $30 an hour
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Fraud Analyst,
Giant Eagle —Cranberry Township, PA
Education Desired: Bachelor's Degree in Accounting, Finance, Criminal Justice, Business Analytics, Data Analytics, Information Systems, or a related field.
$56,500 - $65,900 a year

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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Analyst, Associate Technology Support
Victoria's Secret —Reynoldsburg, OH
Partner with other business groups in VS&Co. to resolve multi-layer problems. Level 2 support – defined as: anything needing in person & remote support.
$59,300 - $77,805 a year
13d

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technical support analyst jobs near harmony, pa

EMR Support Analyst

Phoenix Physical Therapy -
Cranberry Township, PA

Quick Apply

Job Details

Full-time

Qualifications

Data-driven problem-solving

Full Job Description

Position Summary

The EMR Support Analyst provides frontline support and operational management of the organization’s Electronic Medical Record (EMR) system. This role is responsible for user administration, data integrity, system support, and assisting with EMR enhancements, upgrades, and integrations.

The Analyst ensures high-quality service delivery, maintains compliance with healthcare regulations (including HIPAA and Medicare), and drives system efficiency through continuous improvement and automation opportunities.

Key Responsibilities

End-User Support & Ticket Management

Deliver Level I support for EMR users, including issue resolution for record corrections, case merges, and provider/cosigner updates
Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs and KPIs
Identify and escalate complex issues to Level II support or vendors as needed
Maintain high customer satisfaction through responsive and effective support

Data & System Administration

Manage referral source tables, including validation, auditing, and data cleanup
Administer EMR user accounts, onboarding support, and non-credentialed provider setup
Monitor and resolve failed system processes (e.g., fax routing issues)
Support patient data extraction for business, marketing, and operational needs

Implementation & Optimization

Assist with EMR upgrades, service packs, and new feature rollouts
Support system testing, validation, and quality assurance processes
Participate in EMR implementations, including data migration and M&A integration activities
Collaborate with vendors to troubleshoot and resolve technical issues

Process Improvement & Automation

Identify opportunities to improve workflows, automation, and system efficiency
Assist in vendor integrations, including electronic referrals and AI-driven enhancements
Contribute to reporting, analytics, and metrics related to system performance and compliance

Collaboration & Communication

Partner with cross-functional teams to support operational and clinical needs
Provide reporting and insights related to referral compliance and organizational productivity
Maintain clear, professional communication across all levels of the organization

Compliance & Continuous Learning

Ensure adherence to HIPAA, Medicare, and organizational compliance standards
Stay current on EMR functionality, enhancements, and industry best practices
Actively pursue ongoing professional development and knowledge growth

Qualifications

Education & Experience

Bachelor’s degree in Information Technology, Business, or a related field
Prior experience supporting EMR/EHR systems in a healthcare environment preferred
Experience in a remote or distributed support environment is a plus

Technical Skills

Basic understanding of software development lifecycle (SDLC) and change management practices
Proficiency with Microsoft Office and general technical troubleshooting
Experience with ticketing systems and data analysis/reporting tools preferred

Core Competencies

Strong analytical and problem-solving skills
High attention to detail and commitment to data accuracy
Excellent verbal and written communication skills
Ability to prioritize, multitask, and manage time effectively in a fast-paced environment
Self-motivated, dependable, and team-oriented with a strong customer service mindset
Consistently deliver high-quality, compliant, and timely support

Quick Apply

Refine Your Search

technical support analyst jobs in harmony, pa

EMR Support Analyst

Associate Support Analyst, Pharmacy Technology

Support Analyst

IT Support Analyst

Technology Solutions Support Analyst

IT Support Analyst

IT Service Desk Analyst

Technical Support Analyst

Service Desk Analyst

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