Top 66 Concierge Jobs in Harrisburg, Nc

Concierge Specialist - The Campbell
Kairoi Residential —Charlotte, NC
- $22 an hour
- Weekends as needed
- 5 years
- Residential
- Driver's License
7d
Evening Concierge (Mon - Fri, 3-11PM)
Bozzuto —Charlotte, NC
- $20 - $22 an hour
- Monday to Friday
- Writing skills
- Mid-level
- Residential
- Paid holidays
- Health insurance
Part Time Concierge for Luxury High Rise
FirstService Residential —Charlotte, NC
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
Quick Apply
Concierge/Receptionist (ON CALL - PICK UP SHIFTS)
Catalyst Apartments - Uptown Luxury Highrise Apartments —Charlotte, NC
- $17 - $18 an hour
- Part-time
- Background check
- Data entry
- Organizational skills
- Flexible schedule
Quick Apply
Concierge
Omni Hotels & Resorts —Charlotte, NC
- Weekends as needed
- Hotel
- Organizational skills
- Ability to stand for extended periods
Quick Apply
Reception & Resident Concierge
The Sharon at SouthPark —Charlotte, NC
- $18 - $20 an hour
- Weekends as needed
- Skilled nursing facility
- Nursing home
- High school diploma or GED
Quick Apply
Concierge- Receptionist
Laurels and Haven Highland Creek —Charlotte, NC
- Background check
- Administrative experience
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Spa Concierge
The Woodhouse Day Spa - Charlotte —Charlotte, NC
- Full-time
- Entry level
- Paid training
Quick Apply
Concierge- Charlotte Market
Northwood Ravin —Charlotte, NC
- Full-time
- Apartments
- Communication skills
- Entry level
- Paid time off
- Retirement plan
Quick Apply
Marriott MClub Attendant
Sage Hospitality —Charlotte, NC
- Full-time
- No high school diploma
- Hotel
- High school diploma or GED
- Flexible schedule
Event Concierge
Marriott International, Inc —Charlotte, NC
- Full-time
- Customer service
- Word processing
- Hotel
Concierge
FirstService Residential —Charlotte, NC
- $17 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Front Desk Concierge
The Aspenwood Company - The Village on Morehead —Charlotte, NC
- $18 an hour
- Part-time
- HIPAA
- Ability to climb stairs
- High school diploma or GED
Quick Apply
9d
Concierge Full Time
Cadence Senior Living at Mint Hill by Cogir —Matthews, NC
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
3d
Spa Concierge
Great Bodies Beautiful Faces —Mint Hill, NC
- From $17 an hour
- Full-time
- Cleaning
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
3d
Concierge
Mint Hill Senior Living —Mint Hill, NC
- $10 - $16 an hour
- Part-time
- High school diploma or GED
- Conflict management
- Organizational skills
- Paid holidays
- Dental insurance
Quick Apply
Guest Experience Specialist
VIO Med Spa Rea Farms —Charlotte, NC
- $18 - $25 an hour
- Part-time
- Organizational skills
- In-person
- Leadership
- Free parking
- Paid training
Quick Apply
Charlotte - Front Desk | Full-Time (Afternoon)
5th Avenue Concierge —Charlotte, NC
- Up to $15 an hour
- Full-time
- Spanish
- Customer service
- Computer literacy
Quick Apply
Concierge Part Time
Cadence Senior Living at Mint Hill by Cogir —Matthews, NC
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Assistant Room Operations Manager
Marriott International, Inc —Charlotte, NC
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Front desk
9d

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Concierge Specialist - The Campbell

Kairoi Residential -
Charlotte, NC

Apply Now

Job Details

$22 an hour
7 days ago

Qualifications

Customer communication
Fair Housing Act
Privacy law
Driver's License

Full Job Description

CONCIERGE SPECIALIST

SUMMARY

As a Concierge Specialist, you will be a cornerstone of our luxury multifamily property's resident experience, responsible for delivering unparalleled, highly personalized service and anticipating the unique needs of our discerning residents. This role demands a profound understanding of luxury service, and the ability to manage complex requests and specialized resident programs. The Concierge Specialist will serve as a lead expert in resident relations, executing bespoke services, and contributing significantly to the exclusive ambiance of the community.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Serve as a primary point of contact for residents, responding to inquiries, requests, and concerns in a timely and professional manner.
Anticipate resident needs and proactively offer assistance to enhance their living experience.
Develop and maintain strong relationships with residents, fostering a sense of community and belonging.
Maintain a comprehensive knowledge of property amenities, services, and local resources to provide accurate and helpful information to residents.
Assist residents with various tasks, such as booking reservations, coordinating move-ins/move-outs, scheduling maintenance requests, and resolving service issues.
Act as an escalation point for complex resident issues, ensuring prompt and satisfactory resolution.
Oversee the planning and execution of resident events and activities that foster a sense of community and encourage social interaction.
Collaborate with the Resident Experience team to ensure seamless communication and coordination of services.
Proactively seek feedback from residents to identify areas for improvement and enhance service delivery.
Maintain accurate records and documentation in accordance with company policies and procedures.
Stay abreast of technological advancements and utilize digital tools to enhance resident communication and service delivery.
Design and implement bespoke resident services and highly specialized programs catering to the unique needs and preferences of ultra-high-net-worth individuals.
Cultivate and partnerships with local luxury vendors, service providers, and cultural institutions to offer unparalleled access and benefits to residents.
Lead the development and maintenance of a comprehensive database of resident preferences and special requests to ensure a truly personalized service experience.
Provide expert-level guidance and support on complex resident issues, acting as an escalation point for Concierge Coordinators.
Contribute to strategic initiatives aimed at enhancing resident retention and satisfaction through innovative service delivery.

SKILLS AND EXPERIENCE

Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
Minimum of 5 years of experience in a customer service, hospitality, or related role, preferably within a luxury residential or hotel environment.
Proven track record of delivering exceptional and personalized luxury service.
Demonstrated ability to build rapport with residents and foster a welcoming community atmosphere.
Proficiency in property management software (Yardi or RealPage).
Exceptional communication, interpersonal, and organizational skills.
Strong problem-solving and conflict-resolution abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Exceptional customer service skills.
Strong leadership and mentorship abilities.
Ability to build rapport with residents and foster a welcoming community atmosphere.
Highly organized and detail-oriented.
Ability to multitask and prioritize tasks effectively.
Ability to work a flexible schedule, including evenings and weekends as needed.
Must have a valid driver's license with no major infractions in the last 12 months.

ADDITIONAL CONSIDERATIONS FOR LUXURY COMMUNITIES

Possess a deep understanding of the discerning tastes and expectations of ultra-high-net-worth individuals and a proven ability to foster a sense of exclusivity and personalized service.
Eloquence to showcase the unique features and custom amenities of an upscale community, highlighting its exclusivity and personalized services.
Maintain an impeccable personal presentation and project a polished, professional demeanor that reflects the sophisticated ambiance of the property.
Demonstrate expertise in concierge services, resident events, and lifestyle programming tailored to the discerning tastes of a luxury clientele.

REGIONAL LAWS AND REGULATIONS

The Senior Concierge Specialist must be knowledgeable of and comply with all applicable state and federal laws and regulations, including Fair Housing laws, landlord-tenant laws, and privacy laws. Specific regional considerations include:

Arizona: Arizona Residential Landlord and Tenant Act
California: California Tenant Protection Act of 2019
Colorado: Colorado Warranty of Habitability
Florida: Florida Residential Landlord and Tenant Act
Georgia: Georgia Landlord-Tenant Handbook
North Carolina: North Carolina Residential Rental Agreements Act
South Carolina: South Carolina Residential Landlord-Tenant Act
Utah: Utah Fit Premises Act
Tennessee: Tennessee Uniform Residential Landlord and Tenant Act
Virginia: Virginia Residential Landlord and Tenant Act

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is usually moderate.

This job description is intended to provide a general overview of the Concierge Specialist role. The specific duties and responsibilities may vary depending on the needs of the community.

Apply Now

Refine Your Search

concierge jobs in harrisburg, nc

Concierge Specialist - The Campbell

Evening Concierge (Mon - Fri, 3-11PM)

Part Time Concierge for Luxury High Rise

Concierge/Receptionist (ON CALL - PICK UP SHIFTS)

Concierge

Reception & Resident Concierge

Concierge- Receptionist

Spa Concierge

Concierge- Charlotte Market

Marriott MClub Attendant

Event Concierge

Concierge

Front Desk Concierge

Concierge Full Time

Spa Concierge

Concierge

Guest Experience Specialist

Charlotte - Front Desk | Full-Time (Afternoon)

Concierge Part Time

Assistant Room Operations Manager

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