Top 98 Customer relations representative Jobs in Harrisburg, Pa

Customer Service Team Lead
Select Medical —Camp Hill, PA
- From $18.50 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply
Leave Specialist - REMOTE
Ryder System —Harrisburg, PA
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Patient Svcs Representative II
UPMC —Harrisburg, PA
- $19.74 - $29.67 an hour
- Full-time
- Inventory management
- Mid-level
- Outpatient experience
12d
CBO Supervisor
Select Medical —Camp Hill, PA
- From $25 an hour
- Full-time
- HIPAA
- Mid-level
- Office
- Paid training
- Dental insurance
Quick Apply
Sales Representative
Matthews International Corporation —Pennsylvania
- Weekends as needed
- Microsoft Outlook
- Customer service
- Computer literacy
12d
Quality Assurance Specialist
Commonwealth of PA —Harrisburg, PA
- $60,538 - $92,010 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
1d
CLIENT SERVICE REPRESENTATIVE
Dauphin County —Harrisburg, PA
- From $18.74 an hour
- Full-time
- Background check
- Research
- Mid-level
8d
Customer Relations Representative - State Farm Agent Team Member
Michelle Kreeger - State Farm Agent —Harrisburg, PA
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Brenda Wagner - State Farm Agent —Harrisburg, PA
- $50,000 - $65,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
General Manager
MCR Hotels —Harrisburg, PA
- $75,000 - $85,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Breakfast Attendant
MCR Hotels —Harrisburg, PA
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator I
Orrstown Bank —Harrisburg, PA
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Quality Assurance Specialist
Mid Penn Bank - Millersburg Branch —Harrisburg, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
Customer Logistics Manager
Ryder System —York, PA
- $65,000 - $75,000 a year
- Mid-level
- High school diploma or GED
- Warehouse experience
- Disability insurance
- Health insurance
3d
Service Sales Representative- (Harrisburg)
DDP Group Inc —Harrisburg, PA
- $60,000 - $100,000 a year
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Resident Liaison
Elizabethtown Nursing and Rehabilitation Center —Elizabethtown, PA
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
12d
Account Representative - State Farm Agent Team Member
Chris Loeffert - State Farm Agent —Mechanicsburg, PA
- $25 - $30 an hour
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Regulatory Affairs Representative II
Duquesne Light —Harrisburg, PA
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
CNS/Neuroscience, ADHD Territory Sales Representative - Altoona PA
Collegium Pharmaceutical —Harrisburg, PA
- $115,000 - $150,000 a year
- Call employer
- Remote
- Psychiatry
- Mid-level
- Driver's License
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Ryan California - State Farm Agent —York, PA
- $55,000 - $75,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply

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Customer Service Team Lead

Select Medical -
Camp Hill, PA

Quick Apply

Job Details

Full-time
From $18.50 an hour

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid orientation
Life insurance
Prescription drug insurance

Qualifications

Customer communication
Windows
High school diploma or GED
Computer skills
Productivity software

Full Job Description

Overview:

Customer Service Lead

(On-site, Camp Hill, PA)

Starting at $18.50/hr

Are you interested in working for a stable health care provider?
Do you have customer service experience from high call volume environments?
Can you overcome obstacles and work through complex sometimes stressful scenarios?

Support the daily activity of the Customer Service Representatives and Correspondence Reps for all Hospital Based Outpatient databases. Professionally and courteously provide a variety of patient and insurance services through mail, telephone, e-mail and personal contact in response to patient account inquiries. This position will maintain a more active role in fixing patient accounts in RT and reviewing reports to assist in quality control of patient accounts, specifically patient balances.

Responsibilities:

Support and develop Customer Service Representatives in conjunction with Company Objectives.
Work with Manager in recommending counseling and coaching for improved performance.
Maintain knowledge of all functions and processes within the CS Team. Communicate and train team members on procedures and policies set by CBO Supervisor, Manager, Director and Sr. VP Patient Accounting.
Abide by and enforce the CBO Policies and Procedures.
Run dunning and collections process for all RT Databases.

Scheduling and uploading statements for all RT databases.
Delegation of returned patient mail and ACS reports to PAL staff.
Creating monthly workbooks, spreadsheets, and compiling month end data.
Answering, forwarding and logging incoming calls in the manner specified by the CBO Manager.

Sorting, stamping, scanning, linking and forwarding incoming mail according to department protocols.
Comprehending insurance and patient responsibilities in relation to account balances and billing.
Resolving patient, center, and internal account inquiries, both verbal and written. Forwarding the inquiries to the Lead and members of the A/R team or appropriate supervisors as necessary if unable to resolve inquiry.
Documenting the billing system concerning all verbal and written communication relative to the specific patient accounts.
Assisting and supporting other departments and appropriate staff members as needed to successfully resolve patients account inquiries.
Providing feedback to the appropriate CBO staff when informed of changes in payers, plans, contracts, addresses, or other vital account billing information.
Performing other duties and projects as assigned.
Follow all HIPAA requirements as defined by Compliance Department.
Work in RT to assist patients on calls and in downtime working reports/projects to assist PARS.

Qualifications:

Required

Good interpersonal, oral and written communication skills.
Excellent problem solving skills.
Ability to work independently.
Proficiency in Windows based office technologies.
High school diploma or GED required.

Preferred

Minimum one year of computer experience
High call volume experience
Knowledge of indemnity insurance practices, contracts and managed care
Minimum six months to one year of customer service experience

Additional Data:

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

An extensive and thorough paid orientation program.
Paid Time Off (PTO) and Extended Illness Days (EID).
Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
A 401(k) retirement plan with company match.
No Required Weekends

Equal Opportunity Employer/including Disabled/Veterans

Quick Apply

Refine Your Search

customer relations representative jobs in harrisburg, pa

Customer Service Team Lead

Leave Specialist - REMOTE

Patient Svcs Representative II

CBO Supervisor

Sales Representative

Quality Assurance Specialist

CLIENT SERVICE REPRESENTATIVE

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

General Manager

Breakfast Attendant

Systems Administrator I

Quality Assurance Specialist

Customer Logistics Manager

Service Sales Representative- (Harrisburg)

Resident Liaison

Account Representative - State Farm Agent Team Member

Regulatory Affairs Representative II

CNS/Neuroscience, ADHD Territory Sales Representative - Altoona PA

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in harrisburg, pa

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