Top 158 Technical support Jobs in Harrisburg Pa

Technical SME
Essintial Enterprise Solutions LLC —Harrisburg, PA
- $23 - $26 an hour
- On call
- Hybrid work
- 5 years
- Analysis skills
- Travel
Quick Apply
In-Home Sales & Tech Support (Part-Time)
Asurion —Camp Hill, PA
- $23 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Lawn Care & Customer Service Specialist
Weed Man USA —Mechanicsburg, PA
- $16 - $25 an hour
- Full-time
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
7d
Help Desk Technician
Mira Tech —Harrisburg, PA
- $20 - $24 an hour
- Call employer
- Research
- Windows
- Microsoft Office
Quick Apply
Jr IT Support Analyst
D&H —Harrisburg, PA
- Hybrid work
- Office
- Windows
- Trade school
- Health insurance
- Dental insurance
Help Desk Technician
American business solutions inc —Harrisburg, PA
- $18 - $20 an hour
- Call employer
- Research
- Office
- Windows
Quick Apply
Information Technology Generalist 1
Commonwealth of PA —Harrisburg, PA
- $59,345 - $90,211 a year
- Full-time
- Office
- 1 year
- Associate's degree
- Paid parental leave
- Health insurance
13d
IT Help desk
ATC —Harrisburg, PA
- Contract
- Research
- Communication skills
- Entry level
Help Desk
ATC —Harrisburg, PA
- Contract
- Research
- In-person
- Communication skills
Help Desk Analyst
ATC —Harrisburg, PA
- Contract
- Remote
- Microsoft Excel
- Microsoft Access
- Computer literacy
Help Desk Support
ATC —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Supervisor Help Desk
Pennsylvania Housing Finance Agency —Harrisburg, PA
- Weekends as needed
- Bachelor of Science
- Research
- Windows
Desktop Support
ATC —Harrisburg, PA
- Contract
- Office
- Entry level
- Free parking
IT Support
ATC —Harrisburg, PA
- Contract
- Research
- In-person
- Communication skills
End User support analyst
ATC —Harrisburg, PA
- Contract
- Remote
- Microsoft Excel
- Microsoft Access
- Computer literacy
IT Support Specalist
ATC —Harrisburg, PA
- Full-time
- Research
- Office
- Windows
IT Support Specialist II - Microsoft 365, Intune
Capital Blue Cross —Harrisburg, PA
- $55,100 - $103,810 a year
- Full-time
- Oracle
- Word processing
- Research
- Paid holidays
- Health insurance
IT Call Center Representative
ATC —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Computer Support
ATC —Harrisburg, PA
- Contract
- Office
- Entry level
- Free parking
PC Refresh Technician
S R INTERNATIONAL INC —Harrisburg, PA
- $34 - $38 an hour
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6d

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technical support jobs near harrisburg pa

Technical SME

Essintial Enterprise Solutions LLC -
Harrisburg, PA

Quick Apply

Job Details

$23 - $26 an hour

Qualifications

Content creation for technical audiences
Technical documentation
Incident management operations support
Technical writing within technology
Cross-functional collaboration
Cross-functional communication
IT department experience

Full Job Description

Description:

Job Title: Technical Subject Matter Expert (SME)

Job Summary

The Technical Subject Matter Expert (SME) provides deep technical expertise across the solution lifecycle, from pre-implementation review through execution and closeout. This role reviews and validates technical documentation, supports critical site visits and incident response, ensures deliverable quality, and partners with PMO, Implementation, and Operations teams to drive successful outcomes. The Technical SME also analyzes on-site execution data to recommend process and efficiency improvements.

Key Responsibilities

Technical Review & Solution Support

Review technical documentation during the solution cycle and implementation to identify gaps, risks, and requirements
Provide technical input to ensure solutions align with customer needs, standards, and best practices
Support technical validation during new implementations and changes in scope

Implementation & Execution Support

Assist with project and customer implementations, providing technical guidance and oversight
Support critical site visits as required to ensure technical success and issue resolution
Serve as a technical escalation point during complex or high-impact implementations

Critical Incident & Technical Vetting

Perform technical vetting during critical incidents
Support troubleshooting, root cause analysis, and corrective action planning
Partner with Operations and PMO to resolve escalations efficiently and effectively

Deliverables & Documentation

Create end-of-job deliverables and technical documentation
Review and approve technical deliverables for accuracy, completeness, and compliance
Ensure documentation aligns with contractual, technical, and customer requirements

Performance Tracking & Process Improvement

Track time-to-task on-site per project
Analyze execution data to identify inefficiencies and improvement opportunities
Make recommendations to improve technical processes, standards, and execution models

Cross-Functional Collaboration

Work closely with PMO, Account Management, Implementation, and Operations teams
Provide technical guidance to support service delivery and customer satisfaction
Contribute to knowledge sharing and technical best practices

Work Environment

Combination of remote and on-site work depending on project needs
Travel required for critical site visits and implementations
May require on-call or after-hours support for critical incidents

Disclaimer

This job description is not intended to be all-inclusive and may be modified based on business needs.

#EES25

Requirements:

Qualifications

Education & Experience

Associate’s or Bachelor’s degree in Information Technology, Engineering, or related field preferred
5+ years of hands-on technical experience in relevant field (IT infrastructure, data centers, networking, or technical services)
Experience supporting complex implementations and critical incident response

Skills & Competencies

Deep technical expertise with strong troubleshooting and analytical skills
Ability to review and produce high-quality technical documentation
Strong communication skills, including the ability to explain technical concepts to non-technical audiences
Experience working cross-functionally in PMO or project-driven environments
Strong attention to detail and commitment to quality

Quick Apply

Refine Your Search

technical support jobs in harrisburg pa

Technical SME

In-Home Sales & Tech Support (Part-Time)

Lawn Care & Customer Service Specialist

Help Desk Technician

Jr IT Support Analyst

Help Desk Technician

Information Technology Generalist 1

IT Help desk

Help Desk

Help Desk Analyst

Help Desk Support

Supervisor Help Desk

Desktop Support

IT Support

End User support analyst

IT Support Specalist

IT Support Specialist II - Microsoft 365, Intune

IT Call Center Representative

Computer Support

PC Refresh Technician

I want to receive the latest job alert for technical support in harrisburg pa

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