Top 1364 Customer experience coordinator Jobs in Harrison, Ny

Private Pay Staffing Coordinator
Always Compassionate Home Care —White Plains, NY
- $58,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
Scheduling Coordinator - Rye, NY
New York Blood Center Inc —Rye, NY
- $31 an hour
- Full-time
- Microsoft Excel
- Hospital
- Customer service
Office Experience & Operations Coordinator
Bel Group —New York, NY
- $80,000 - $90,000 a year
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Dental insurance
10d
Project Manager/Coordinator, Internal Audit
New York Power Authority —White Plains, NY
- $83,000 - $104,000 a year
- Research
- Mid-level
- High school diploma or GED
10d
Workplace Experience Coordinator
CBRE —New York, NY
- $58,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Workplace & Engagement Coordinator
Cognition AI —New York, NY
- $80,000 - $110,000 a year
- Full-time
- Office
- In-person
- Communication skills
Recruiting Coordinator
Arrow Search Partners —Greenwich, CT
- $70,000 - $90,000 a year
- Customer service
- Office
- Bachelor's degree
Workplace Experience & Operations Coordinator
TIAA —New York, NY
- $26.63 - $36.20 an hour
- Online Application
- No experience needed
- Mid-level
- Office
11d
Trade Compliance & Administrative Coordinator (Part Time)
Hitachi —Rye Brook, NY
- $34.27 - $42.84 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Operations Coordinator (Entry Level)
FastTrack —Yonkers, NY
- $30 an hour
- Part-time
- Hybrid work
- Google Workspace
- Customer service
- Databases
- Paid holidays
- Paid time off
Quick Apply
1d
Office Coordinator, NYC
Ramp —New York, NY
- $80,000 - $110,000 a year
- Full-time
- Spanish
- Mid-level
- Office
- Travel reimbursement
- AD&D insurance
Meetings & Events Coordinator - Digital Content
CBRE —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Scheduling Coordinator
Health Care Connectors —Greenwich, CT
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Criminal background check
- Home Health
Quick Apply
Meeting & Events Coordinator
CBRE —New York, NY
- $30.77 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Administrative Coordinator - Mineola
NYU Langone Health —Mineola, NY
- $66,300.00 - $69,451.20 a year
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Wellness program
Home Care Staffing Coordinator
Attentive Home Care —Queens, NY
- $24 - $27 an hour
- Full-time
- English
- Office
- Home Health
- Paid holidays
- Health insurance
Quick Apply
Service Coordinator - HVAC
NY Mechanical Contractor - HVAC —New Hyde Park, NY
- $35 - $40 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- 401(k)
Quick Apply
12d
Lease Renewal Coordinator
Dolphin Property Services LLC —Bronx, NY
- $60,000 - $65,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Scheduled Services Coordinator
EVERSYS, Inc —Northvale, NJ
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Administrative experience
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Production Coordinator
Imake Clothing Inc —New York, NY
- $55,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Paid time off
Quick Apply

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Private Pay Staffing Coordinator

Always Compassionate Home Care -
White Plains, NY

Quick Apply

Job Details

Full-time
$58,000 - $65,000 a year

Qualifications

Customer communication
Customer relationship building
Database systems
Operations coordination
Service scheduling
Staff scheduling
Employee relationship building
HR systems (technically supported)
Team scheduling
Managing clients in a customer support role
Customer engagement
Customer relationship management
Working with families
Computer skills
Cross-functional collaboration
Care coordination
Stakeholder relationship building

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Title: Private Pay Staffing Coordinator

Reports To: Director, PCA/HHA Staffing Coordination

Supervises: N/A

$58-$65k annually

JOB SUMMARY:

The Private Pay Staffing Coordinator is responsible for managing caregiver staffing operations for private pay clients, ensuring appropriate caregiver placement and maintaining consistent, high-quality service delivery. This position oversees caregiver coordination, scheduling support, employee communication, and staffing solutions to meet the individual needs of private pay clients and their families.

The Private Pay Staffing Coordinator will work closely with Private Pay leadership, intake, scheduling, recruitment, caregivers, clients, and families to ensure staffing needs are addressed efficiently and proactively. This individual will serve as a key point of contact for caregiver assignments, availability, schedule changes, and staffing concerns while ensuring an exceptional client experience.

The ideal candidate will have experience in home care staffing, private duty services, caregiver coordination, and client relationship management. The goal of this role is to maintain reliable caregiver coverage, support client retention, and ensure private pay clients receive dependable and personalized care

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage daily staffing needs for private pay clients and ensure appropriate caregiver coverage.
Coordinate caregiver placements based on client preferences, care needs, schedules, and geographic location.
Partner with Private Pay Intake and Operations teams to ensure smooth transition of new clients into services.
Communicate with clients and families regarding staffing needs, caregiver introductions, schedule updates, and service concerns.
Maintain strong relationships with caregivers to support engagement, availability, and retention.
Assist with caregiver recruitment efforts to support private pay staffing demands and open cases.
Coordinate caregiver onboarding requirements, including required documentation, training, and compliance completion.
Monitor staffing schedules and proactively address coverage gaps, call-outs, and caregiver availability issues.
Collaborate with scheduling teams to ensure accurate assignments and timely staffing changes.
Maintain accurate records of caregiver availability, assignments, client preferences, and staffing activity.
Assist with resolving client and caregiver concerns while escalating issues appropriately to leadership.
Track staffing metrics, open cases, caregiver utilization, and coverage trends.
Communicate updates and staffing reports to Private Pay leadership.
Partner with payroll to ensure accurate reporting of caregiver hours and staffing changes.
Ensure compliance with company policies, HIPAA regulations, and applicable employment requirements.
Provide exceptional customer service to private pay clients, families, and caregivers.

Proven experience as a Staffing Coordinator, Scheduler, Care Coordinator, or similar position.
Experience working in private duty home care, home care staffing, healthcare operations, or a related environment preferred.
Knowledge of caregiver staffing practices and home care operations.
Experience coordinating PCA/HHA caregivers preferred.
Strong customer service and relationship management skills.
Excellent organizational and time-management skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication, problem-solving, and decision-making skills.
Ability to work independently while collaborating with multiple departments.
Maintains professionalism and confidentiality when handling client and employee information.
Bachelor’s degree in Healthcare Administration, Business Administration, Human Resources, or related field preferred.

Requirements:

Ability to coordinate multiple client staffing needs simultaneously.
Strong attention to detail and ability to follow through on assignments.
Ability to build and maintain positive relationships with clients, families, caregivers, and internal teams.
Proficient computer skills and ability to utilize scheduling, HRIS, and database systems.
Excellent written and verbal communication skills.
Demonstrated ability to problem solve and provide timely solutions.
Ability to work in a fast-paced, client-focused healthcare environment.
Commitment to providing an exceptional private pay client experience.

Work Environment:

Ergonomic workspace
Ambient interiors
Organized office plan
Hygienic environment
Employee satisfaction
Staff loyalty
Employee empowerment
Career growth

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.

CORPWKD

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Refine Your Search

customer experience coordinator jobs in harrison, ny

Private Pay Staffing Coordinator

Scheduling Coordinator - Rye, NY

Office Experience & Operations Coordinator

Project Manager/Coordinator, Internal Audit

Workplace Experience Coordinator

Workplace & Engagement Coordinator

Recruiting Coordinator

Workplace Experience & Operations Coordinator

Trade Compliance & Administrative Coordinator (Part Time)

Operations Coordinator (Entry Level)

Office Coordinator, NYC

Meetings & Events Coordinator - Digital Content

Scheduling Coordinator

Meeting & Events Coordinator

Administrative Coordinator - Mineola

Home Care Staffing Coordinator

Service Coordinator - HVAC

Lease Renewal Coordinator

Scheduled Services Coordinator

Production Coordinator

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