Top 67 Service desk coordinator Jobs in Hartford, Ct

Rehabilitation Front Desk Coordinator
Litchfield Hills Orthopedics —Torrington, CT
- From $22 an hour
- Full-time
- HIPAA
- Clinic
- Travel
- Free parking
- Health insurance
Quick Apply
8d
Real Estate Agent
Treviso Group Realty Team —Connecticut
- $50,000 - $250,000 a year
- Part-time
- Remote
- Customer service
- Mid-level
- Residential
- Opportunities for advancement
- Flexible schedule
Quick Apply
Enrollment Assistant
Goodwin College —East Hartford, CT
- Weekends as needed
- Office
- University
- 1 year
- Health insurance
- Dental insurance
12d
Patient Service Coordinator
Hartford HealthCare Medical Group —South Windsor, CT
- Full-time
- HIPAA
- Children
- Typing
Quick Apply
Office Coordinator - CAPS
University of Hartford —West Hartford, CT
- $17.31 - $20.00 an hour
- Full-time
- Office
- High school diploma or GED
- Computer skills
4d
Office Coordinator - Greenberg Center (part-time)
University of Hartford —West Hartford, CT
- Up to $19.50 an hour
- Part-time
- Office
- High school diploma or GED
- University
20h
Patient Service Front Desk Coordinator
Clarivision —Cheshire, CT
- $18 - $22 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Field Customer Support Coordinator
Ricoh —Rocky Hill, CT
- $19.46 - $24.51 an hour
- Overtime
- Hospitality
- High school
- Office
Executive Administrative Assistant
Connecticut Medical Weight Loss and Beyond —Glastonbury, CT
- $20 - $25 an hour
- Part-time
- Bilingual
- Administrative experience
- Computer skills
Quick Apply
1d
Medical Receptionist- Orthopedic Office
ORTHOPEDIC SURGICAL PARTNERS PC —Manchester, CT
- Weekends as needed
- Private practice
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
ATHENAONE Receptionist and Billing Coordinator
Dermatology Care Center LLC —Windsor, CT
- From $19 an hour
- Part-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Referral Coordinator - Endocrinology
Hartford HealthCare Medical Group —Wethersfield, CT
- Full-time
- Urgent Care
- Primary Care
- Children
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
The Specialty Alliance —Avon, CT
- $18 - $27 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Recruitment & HR Administrative Assistant
CW Resources, Inc. —New Britain, CT
- $23.15 an hour
- Extended hours
- Microsoft Outlook
- Research
- Mid-level
- Wellness program
- AD&D insurance
Quick Apply
Front Desk Receptionist
ADVANCED DENTAL OF NEW ENGLAND LLC —Berlin, CT
- $20 - $30 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Patient Coordinator
Pediatric Dentistry & Orthodontics —New Britain, CT
- $20 - $24 an hour
- Full-time
- Dental office
- HIPAA
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
IT Support Coordinator
PKF O'Connor Davies —Wethersfield, CT
- On call
- Azure
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
11d
Contract Billing Coordinator
UBEO, LLC —Rocky Hill, CT
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
- Health savings account
- AD&D insurance
Patient Service Coordinator
Advanced TelePsych, PLLC —Farmington, CT
- $18 - $25 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
Scheduling Coordinator position for a busy Home Care Agency in Rocky Hill office.
Premium Home Aids and Premium Elderly Care —Rocky Hill, CT
- From $22.99 an hour
- Full-time
- Bilingual
- HIPAA
- Office
Quick Apply
14d

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Rehabilitation Front Desk Coordinator

Litchfield Hills Orthopedics -
Torrington, CT

Quick Apply

Job Details

Full-time
From $22 an hour
8 days ago

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Customer communication
Interpersonal skills
HIPAA
Phone customer support
Clinical data entry
Attention to detail
Organizational skills
Clinical confidentiality policies
Customer data entry

Full Job Description

We are seeking a dependable, organized, and patient-focused Rehabilitation Front Desk Coordinator to join our Rehabilitation Department. This position will support our rehab team and patients at both our Bristol and Torrington locations. The successful candidate must be flexible and willing to work between both offices based on departmental scheduling and operational needs.

The Front Desk Coordinator plays an important role in creating a positive patient experience while ensuring the efficient day-to-day operation of the Rehabilitation Department.

Duties

Greet and check in patients in a professional, friendly, and efficient manner.
Complete patient check-out and schedule follow-up rehabilitation appointments.
Answer incoming telephone calls and assist patients with scheduling, questions, and other needs.
Schedule, reschedule, and cancel appointments while maintaining accurate provider and therapy schedules.
Verify patient demographic and insurance information and update records as necessary.
Collect copayments, deductibles, coinsurance, outstanding balances, and other patient payments at the time of service.
Accurately document and process payments according to practice procedures.
Obtain and track insurance authorizations and referrals required for physical and/or occupational therapy services.
Monitor authorization visit limits and expiration dates to help prevent patients from receiving services without appropriate authorization.
Communicate with insurance companies, referring providers, clinical staff, and patients regarding authorization or referral requirements.
Assist with insurance eligibility and benefit verification as needed.
Ensure required prescriptions, referrals, authorizations, and documentation are received prior to scheduled services.
Maintain accurate patient information within the electronic medical record and scheduling systems.
Communicate effectively with therapists and other clinical staff regarding scheduling changes, patient concerns, authorizations, and other front-office matters.
Help maintain efficient patient flow throughout the department.
Assist patients with questions regarding appointments, insurance requirements, payments, and practice policies.
Scan, upload, fax, and maintain patient documentation as required.
Protect patient confidentiality and comply with HIPAA and all practice policies and procedures.
Maintain a professional, organized, and welcoming front-desk environment.
Perform other administrative and front-office duties as assigned to support the Rehabilitation Department and overall practice operations.
Must be able and willing to work at both the Bristol and Torrington, CT locations.

Requirements:

Reliable transportation between locations is required.
Previous medical office, rehabilitation, orthopedic, or healthcare front-desk experience is strongly preferred.
Experience obtaining insurance authorizations and referrals is preferred.
Knowledge of medical insurance, copayments, deductibles, referrals, and authorization requirements is preferred.
Strong computer, telephone, and data-entry skills.
Excellent organizational skills with strong attention to detail.
Ability to multitask and prioritize responsibilities in a busy medical office environment.
Strong interpersonal and customer-service skills.
Ability to communicate professionally with patients, providers, therapists, insurance companies, and coworkers.
Dependable, punctual, flexible, and able to work effectively as part of a team.
Ability to maintain confidentiality and handle sensitive patient information appropriately.
EXCELLENT Customer Service, is a must!

The ideal candidate is a proactive team player who understands that the front desk is an essential part of both the patient experience and the operational success of the Rehabilitation Department. We are looking for someone who takes ownership of their responsibilities, pays close attention to scheduling and authorization requirements, communicates well with patients and staff, and is comfortable supporting two office locations.

Work Location: Bristol and Torrington, Connecticut
Travel Requirement: Regular travel between Bristol and Torrington locations based on departmental needs.

Pay: From $22.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Free parking
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service desk coordinator jobs in hartford, ct

Rehabilitation Front Desk Coordinator

Real Estate Agent

Enrollment Assistant

Patient Service Coordinator

Office Coordinator - CAPS

Office Coordinator - Greenberg Center (part-time)

Patient Service Front Desk Coordinator

Field Customer Support Coordinator

Executive Administrative Assistant

Medical Receptionist- Orthopedic Office

ATHENAONE Receptionist and Billing Coordinator

Referral Coordinator - Endocrinology

Front Desk Coordinator

Recruitment & HR Administrative Assistant

Front Desk Receptionist

Patient Coordinator

IT Support Coordinator

Contract Billing Coordinator

Patient Service Coordinator

Scheduling Coordinator position for a busy Home Care Agency in Rocky Hill office.

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