Top 196 Branch supervisor Jobs in Hawaii

Operations Supervisor - Nāʻālehu
CU Hawaii Federal Credit Union —Naalehu, HI
- $4,160 - $5,546 a month
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
10d
Assistant Teller Supervisor - Main Branch (2+ YRS EXP)
Hawaiian Financial Federal Credit Union —Honolulu, HI
- $19 - $23 an hour
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Equipment Rental Shop Technician
Bacon Rentals —Honolulu, HI
- $22 - $33 an hour
- Overtime
- Background check
- Schematics
- Dealership
- Paid training
- Health insurance
Quick Apply
11d
Landscape Operations Manager
Mainscape Inc. —Honolulu, HI
- $72,000 - $95,000 a year
- Overtime
- 18 years or older
- Spanish
- CPR Certification
- Opportunities for advancement
Quick Apply
Branch Manager (Oahu)
Central Pacific Bank —Honolulu, HI
- $63,723 - $90,248 a year
- Full-time
- Writing skills
- Office
- High school diploma or GED
Quick Apply
Branch Services Representative (Teller)
University of Hawaii FCU —Honolulu, HI
- $35,360 - $41,000 a year
- Part-time
- Basic math
- English
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Member Relationship Officer - McCully Branch
University of Hawaii FCU —Honolulu, HI
- $42,000 - $48,000 a year
- Part-time
- Basic math
- English
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
Health Rate and Policy Analyst
State of Hawaii —Honolulu, HI
- Email
- Background check
- Writing skills
- Mid-level
- Mileage reimbursement
- Commuter assistance
Quick Apply
Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Wai‘alae, HI
- $19.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
6d
Journeyman Solar Service Electrician
Sunrun Installation Services, Inc. —Kahului, HI
- $46.61 - $62.15 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Health savings account
Quick Apply
5h
Site Coordinator - Dole Middle School
YMCA of Honolulu —Honolulu, HI
- $22.00 - $28.50 an hour
- Part-time
- Background check
- Clean driving record
- Management
- Referral program
Quick Apply
Journeyman Solar Service Electrician
Sunrun Installation Services, Inc. —Honolulu, HI
- $46.61 - $62.15 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Fuel card
- Health savings account
Quick Apply
14d
Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Mililani Town, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - TRX
YMCA of Honolulu —Hawaii
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - Aqua Formats
YMCA of Honolulu —Waipahu, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - All Formats
YMCA of Honolulu —Mililani Town, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
Group Exercise Instructor - MOSSA
YMCA of Honolulu —Mililani Town, HI
- $21.75 - $29.00 an hour
- Part-time
- Background check
- CPR Certification
- Customer service
- Referral program
Quick Apply
HVAC Mechanical Technician Level 3
Concentric LLC —Waipahu, HI
- $40 - $43 an hour
- Weekends as needed
- Hybrid work
- Background check
- Mechanic experience
- Heavy equipment operation
- Health savings account
- AD&D insurance
Quick Apply
11d
Non CDL Delivery Driver
Island Pool Supply - Honolulu —Honolulu, HI
- $19.00 - $22.88 an hour
- Full-time
- Background check
- Clean driving record
- Hazmat Endorsement
- Travel reimbursement
- Wellness program
13d
TELECOMMUNICATIONS MANAGER
US United States Fleet Forces Command —Honolulu, HI
- $111,119 - $144,457 a year
- Full-time
- Background check
- Pass drug screening
- Travel
- Loan repayment program
9d

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Operations Supervisor - Nāʻālehu

CU Hawaii Federal Credit Union
Naalehu, HI

Apply Now

Job Details

Full-time
$4,160 - $5,546 a month
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Internal controls
Compliance with loan regulations
Financial transaction processing
Customer service
Operations
Compliance reporting
Team development
Cash management
Banking internal controls
Process management
Time management

Full Job Description

Summary

The Operations Supervisor is responsible for leading daily branch operations, optimizing the member experience, and supporting the overall success of the branch through operational excellence, team development, and service leadership. This role oversees frontline staff, ensures efficient and compliant branch operations, and fosters a member-first culture that strengthens relationships and trust.

The Operations Supervisor serves as a key leadership position within the branch and provides coaching, guidance, and operational support to employees while helping achieve organizational goals.

Responsibilities and Duties:

Member Experience Excellence

Lead a member-first culture by ensuring every interaction reflects the credit union's commitment to service excellence, relationship-building, professionalism, and financial well-being.
Coach employees to strengthen member relationships through personalized service and proactive problem-solving.
Promote consistent delivery of accurate, efficient, and exceptional member service across all branch functions.

Leadership and Operational Support

Lead, coach, and develop frontline team members to achieve operational, service, and performance goals.
Assist in implementing branch initiatives and organizational strategies that support member service excellence and operational effectiveness.
Serve as acting branch leader in the absence of the Branch Manager, ensuring continuity of operations and service.

Team Development

Provide ongoing coaching, performance feedback, and development opportunities for Member Service Representatives while fostering a collaborative and accountable work environment that encourages continuous improvement.
Identify employee strengths and development opportunities and support individual growth plans.
Ensure employees receive appropriate training on member service standards, operational procedures, compliance requirements, and credit union products and services.

Operational Excellence

Maintain accountability for cash operations, negotiable instruments, operational controls, and transaction quality. Investigate and resolve operational discrepancies, cash differences, and service issues.
Monitor workflows, staffing levels, and branch activity to optimize service levels and operational efficiency.
Recommend and implement process improvements that enhance member experience, increase efficiency, and reduce operational risk.
Ensure branch facilities, equipment, and resources support a professional, efficient, and welcoming environment.

Compliance and Risk Management

Ensure compliance with all credit union policies, procedures, internal controls, and applicable federal and state regulations.
Maintain branch security, operational integrity, and risk management standards that protect members, employees, and credit union assets.
Support audits, examinations, and compliance reviews and ensure timely resolution of identified issues.
Perform other duties and special projects as assigned.

Knowledge, Skills and Abilities:

Strong leadership, coaching, employee development, and team-building skills.
Demonstrated ability to create exceptional member experiences and build strong member relationships.
Knowledge of branch operations, cash management, operational controls, and member service functions.
Understanding of financial institution regulations, compliance requirements, and risk management practices.
Strong communication, interpersonal, conflict resolution, and problem-solving skills.
Ability to analyze operational challenges and implement practical, member-focused solutions.
Strong organizational, time management, and decision-making abilities.
Ability to effectively manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office and financial services technology platforms.

Education and Experience:

Bachelor's degree in Business, Finance, Management, or a related field preferred.
Minimum three (3) years of experience in branch operations, member services, retail banking, credit union operations, or financial services.
Minimum two (2) years of leadership, supervisory, team lead, or employee coaching experience preferred.
Experience with branch operations, cash handling, compliance, and operational controls required.
Consumer lending and account services experience preferred.
Demonstrated commitment to member service excellence and employee development.

Physical Requirements:

Ability to work in a climate-controlled office environment.
Frequent standing, walking, reaching, and movement throughout the branch.
Ability to lift up to 30 pounds and push or pull up to 50 pounds as needed.
Ability to use standard office equipment and technology for extended periods.

CU Hawaii Disclaimer:

This job description outlines the general nature and level of work expected for this role and is not an exhaustive list of all duties or qualifications. Duties may change as the PMO grows and organizational needs evolve.

Pay: $4,160.00 - $5,546.00 per month

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Naalehu, HI 96772 (Required)

Work Location: In person

Apply Now

Refine Your Search

branch supervisor jobs in hawaii

Operations Supervisor - Nāʻālehu

Assistant Teller Supervisor - Main Branch (2+ YRS EXP)

Equipment Rental Shop Technician

Landscape Operations Manager

Branch Manager (Oahu)

Branch Services Representative (Teller)

Member Relationship Officer - McCully Branch

Health Rate and Policy Analyst

Group Exercise Instructor - Aqua Formats

Journeyman Solar Service Electrician

Site Coordinator - Dole Middle School

Journeyman Solar Service Electrician

Group Exercise Instructor - Aqua Formats

Group Exercise Instructor - TRX

Group Exercise Instructor - Aqua Formats

Group Exercise Instructor - All Formats

Group Exercise Instructor - MOSSA

HVAC Mechanical Technician Level 3

Non CDL Delivery Driver

TELECOMMUNICATIONS MANAGER

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