Top 109 It help desk Jobs in Hawaii

Help Desk Technician I
First Hawaiian Bank —Honolulu, HI
- $20.19 - $24.52 an hour
- Full-time
- Computer Science
- Windows
- Analysis skills
3d
Analyst IT Service Desk
Bank of Hawaii —Honolulu, HI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
9d
Systems Support Specialist
University of Hawaii FCU —Honolulu, HI
- $60,000 - $80,000 a year
- Weekends as needed
- Basic math
- English
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
11d
In-Home Sales & Tech Support (Full-Time)
Asurion Insurance Services —Kailua, HI
- $22.90 an hour
- Weekends as needed
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
10d
Solar IT Technician
Sunspear Energy —Honolulu, HI
- $55,000 - $70,000 a year
- Weekends as needed
- Clean driving record
- OSHA
- Construction site
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Support Technician (Temporary)
Remedy Intelligent Staffing —Honolulu, HI
- $26 - $30 an hour
- Temporary
- Mid-level
- Windows
- 2 years
Quick Apply
4d
IT Support Engineer - Maui, HI
Kukui IT —Kahului, HI
- $20 - $25 an hour
- Part-time
- Customer service
- Research
- Microsoft Office
- Paid training
- Flexible schedule
Quick Apply
IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)
The Queens Health Systems —Honolulu, HI
- $79,524 - $97,417 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
IT Support Center Analyst II (Full-Time, 40 Hours, Shift Varies)
The Queens Health Systems —Honolulu, HI
- $28.96 - $35.19 an hour
- Full-time
- Mid-level
- Training & development
- 1 year
11d
Help Desk Technician
Kuakini Medical Center —Honolulu, HI
- From $24 an hour
- Overtime
- Hospital
- Pass drug screening
- High school diploma or GED
IT Help Desk Specialist
Booz Allen Hamilton —Honolulu, HI
- $43,800 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
Help Desk Technician
Hawaii Tech Support —Honolulu, HI
- Email
- English
- Research
- Office
- Health insurance
- Dental insurance
IT Technician II - Part Time
Hilton Waikiki Beach Hotel —Honolulu, HI
- $34.10 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
IT SYSTEMS & SUPPORT ANALYST
Newberry Technologies LLC —Kīhei, HI
- $60,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Computer Science
- Mileage reimbursement
- Health insurance
Quick Apply
Data Processing User Support Technician I, II - IT Information and Support Unit III
Hawaii State Department of Education —Hawaii
- $3,900 - $4,221 a month
- Part-time
- Word processing
- English
- Mid-level
- Paid holidays
- Disability insurance
IT Specialist (Help Desk/VoIP Systems)
University of Hawaii —Hilo, HI
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Customer service
9d
Enterprise Support Specialist / IT Operations Specialist
Kapu Solutions —Honolulu, HI
- $82,000 - $100,000 a year
- Mid-level
4d
Data Processing User Support Technician I, II - Farrington High
Hawaii State Department of Education —Honolulu, HI
- $3,900 a month
- Part-time
- Word processing
- English
- Mid-level
- Paid holidays
- Disability insurance
SITEC - IT Specialist - Camp H.M. Smith, HI
Peraton —Camp H M Smith, HI
- $112,000 - $179,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
IT Analyst II - Desktop
Bank of Hope —Honolulu, HI
- $31.25 - $33.65 an hour
- Full-time
- Mid-level
- Office
- Scripting
Quick Apply
4d

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it help desk jobs near hawaii

Help Desk Technician I

First Hawaiian Bank -
Honolulu, HI

Apply Now

Job Details

Full-time
$20.19 - $24.52 an hour
3 days ago

Qualifications

Customer communication

Full Job Description

As a Help Desk Technician Tier I, you will be the first point of contact for users facing technical issues. Your role is crucial in maintaining the bank's efficient and secure operations. You will be responsible for troubleshooting and resolving basic technical problems, ensuring a seamless user experience. This role requires strong communication skills, a proactive approach, and a solid understanding of monitoring tools and administrative procedures.

Compensation

The hourly pay range for this role is $20.19 - $24.52; commensurate with experience

Work Schedule:

Tuesday - Saturday 2:00 pm - 11:00pm (shifts may vary)

The ideal candidate will have:

Associate’s Degree in a Computer Science or Technology discipline; or
Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or
Equivalent work experience (e.g., at least 1 year in similar role) required.
Able to handle confidential matters judiciously.
Good time management skills and able to prioritize.
Proficient in setup and user of Microsoft Office and Windows operating system.
Familiarity with monitoring tools, task scheduling software, and administrative procedures.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Self-motivated and able to work independently with minimal supervision.
Strong problem-solving and analytical skills, with a methodical approach to troubleshooting.
Ability to prioritize tasks and manage multiple support cases simultaneously.
Willingness to learn and adapt to new technologies and industry trends.
A positive attitude and a customer-centric approach to providing support.

Answer incoming calls and provide timely and accurate technical support to users.
Troubleshoot and resolve basic technical issues related to hardware, software, and network connectivity.
Document all support interactions and maintain accurate records for future reference.
Monitor system performance and identify potential issues or bottlenecks.
Collaborate with other IT teams to ensure smooth operations and efficient issue resolution.
Follow established procedures and guidelines to maintain data security and confidentiality.
Stay updated with the latest technology trends and best practices in the industry.
Provide feedback and suggestions for process improvements to enhance overall support efficiency.
Assist in the implementation and testing of new systems and software updates.
Ensure a positive and professional user experience, maintaining a high level of customer satisfaction.

Answer incoming calls and provide timely and accurate technical support to users.
Troubleshoot and resolve basic technical issues related to hardware, software, and network connectivity.
Document all support interactions and maintain accurate records for future reference.
Monitor system performance and identify potential issues or bottlenecks.
Collaborate with other IT teams to ensure smooth operations and efficient issue resolution.
Follow established procedures and guidelines to maintain data security and confidentiality.
Stay updated with the latest technology trends and best practices in the industry.
Provide feedback and suggestions for process improvements to enhance overall support efficiency.
Assist in the implementation and testing of new systems and software updates.
Ensure a positive and professional user experience, maintaining a high level of customer satisfaction.

Apply Now

Refine Your Search

it help desk jobs in hawaii

Help Desk Technician I

Analyst IT Service Desk

Systems Support Specialist

In-Home Sales & Tech Support (Full-Time)

Solar IT Technician

IT Help Desk Support Technician (Temporary)

IT Support Engineer - Maui, HI

IT Field Service Analyst I (Full-Time, 40 Hours, Day Shift)

IT Support Center Analyst II (Full-Time, 40 Hours, Shift Varies)

Help Desk Technician

IT Help Desk Specialist

Help Desk Technician

IT Technician II - Part Time

IT SYSTEMS & SUPPORT ANALYST

Data Processing User Support Technician I, II - IT Information and Support Unit III

IT Specialist (Help Desk/VoIP Systems)

Enterprise Support Specialist / IT Operations Specialist

Data Processing User Support Technician I, II - Farrington High

SITEC - IT Specialist - Camp H.M. Smith, HI

IT Analyst II - Desktop

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