Top 55 service advisor Jobs in hawaii

Service Advisor
I. Kitagawa and Company —Kailua-Kona, HI
- $5,000 - $10,000 a month
- Full-time
- Sales
- Computer literacy
- English
Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Honolulu, HI
- $14.40 - $21.60 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Family Service Advisor
Northstar Memorial Group —Hilo, HI
- $55,000 - $120,000 a year
- Full-time
- Criminal background check
- Clean MVR report
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
Automotive Service Advisor
Acura of Honolulu —Honolulu, HI
- $5,000 - $12,000 a month
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
Service Advisor
BMW of Honolulu —Honolulu, HI
- $60,000 - $120,000 a year
- Full-time
- Mid-level
- Communication skills
- Time management
Quick Apply
Service Advisor
KAMAAINA MOTORS —Hilo, HI
- $4,000 - $10,000 a month
- 8 hour shift
- Sales
- Dealership
- Mid-level
Quick Apply
Service Advisor
Honolulu Volkswagen —Honolulu, HI
- $5,000 - $12,000 a month
- Full-time
- 18 years or older
- Clean driving record
- Dealership
- Employee stock purchase plan
- Paid holidays
Quick Apply
14d
Auto Body / Collision Estimator
Bob's Auto Refinishing, LLC —Kahului, HI
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick Apply
10d
Auto Body Collison Estimator
Bobs Auto Refinishing —Kahului, HI
- From $80,000 a year
- 8 hour shift
- Mid-level
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
ADVISOR
Inter Pacific Motors Inc —Hilo, HI
- $17 - $25 an hour
- Full-time
- Hospitality
- Dealership
- Writing skills
Automotive Service Advisor
Jim Falk Chrysler Jeep Dodge Ram Fiat —Kahului, HI
- $24,000 - $125,000 a year
- Dealership
- Computer literacy
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Service Advisor
KONA AUTO CENTER INC —Kailua-Kona, HI
- $5,000 - $10,000 a month
- Full-time
- Sales
- Computer literacy
- English
Quick Apply
Collision Repair Estimator
CSN Collision —Honolulu, HI
- $50,000 - $90,000 a year
- Full-time
- Mid-level
- Driver's License
- Communication skills
Quick Apply
Service Advisor
Jim Falk Automotive Group —Kahului, HI
- $60,000 - $120,000 a year
- Full-time
- Driver's License
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
6d
Service Manager
Mercedes-Benz of Maui —Kahului, HI
- $120,000 - $150,000 a year
- Full-time
- Dealership
- 5 years
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
4d
Auto Care Center Service Writer
Walmart —Kahului, HI
- $18 - $31 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Service Advisor-Kona
TONY HAWAII KONA LLC —Kailua-Kona, HI
- Full-time
- Dealership
- High school diploma or GED
- Analysis skills
Quick Apply
Bilingual Family Service Advisor
Northstar Memorial Group —Kaneohe, HI
- $75,000 - $175,000 a year
- Full-time
- Criminal background check
- Clean MVR report
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
14d
Automotive Service Manager Kapahulu Kaimuki
Midas Hawaii —Honolulu, HI
- $50,000 - $100,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Retail management
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor
Pearl City Auto Works —‘Aiea, HI
- $40,000 - $100,000 a year
- Full-time
- Dealership
- Writing skills
- In-person
- Dental insurance
- 401(k)
Quick Apply
2d

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Service Advisor

I. Kitagawa and Company
Kailua-Kona, HI

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Job Details

Full-time
$5,000 - $10,000 a month

Qualifications

Computer operation
Report writing
Email customer support
Computer literacy
English
Driver's License
Driving
Geometry
Computer skills
Algebra

Full Job Description

Description

SUMMARY

Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders. A service adviser liaises between the customer, tech, and OEM to ensure consistent, accurate vehicle repairs and provide excellent customer service.

ESSENTIAL DUTIES

Greets clients in a pleasant and professional manner.
Reviews client and vehicle data before customer arrival when applicable.
Greetings clients in a timely, friendly manner and obtains vehicle information . Writes up client's vehicle problems accurately and clearly on repair order. ( Mandatory usage of DealerLogix if the dealer is currently using that platform.).

Performs confirmation test drive with the customer to confirm concern and ensure accurate diagnosis.
Advises clients on the care of their cars and the value of maintaining their vehicles following manufacturers' specifications.

Provides a complete and accurate written cost estimate for labor and parts.
Establishes "promised time.", communicates with client regarding changes to this timeline.
Obtains client's signature on repair order; provides the customer with a copy. Establishes client's method of payment.

Checks on the progress of repair throughout the day. Contact the client regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and get proper authorization before additional repairs occur .

Ensures that we confirm the correct pay type during the write-up. If Service contact or warranty service, ensure that proper authorization is obtained for repairs.

Ensures proper write-up during check-in including vehicle walk-around and presentation.

Ensures that all repair orders are audited the day before for accuracy and that we are prepared for the next day.

Implements and maintains a service marketing program. Ensure that the team is part of the Sales to S ervice Handoff.

Reviews repair orders to ensure work is completed and additional work and authorization are noted. Closes repair order as appropriate. All repair orders must have a customer signature/authorization before any repairs.

Ensures that vehicles are parked in assigned areas. Ensure they are locked , and all keys are marked and put away correctly.

Keeps service department forms, menus , and pricing guides up to date. Explains completed work and all charges to the client.

Meets and maintains their respective Service Department per repair order hour and ELR Average goals specified in the Service Advisor incentive plan documents.

Implements a quality control process to eliminate comebacks.

Maintains high customer satisfaction standards. Meets or exceeds CS I/KPI requirements by both the dealership and OEM.
Handles telephone inquiries regarding appointments and work in process.
Understands and upholds the Company standards, policies, and procedures.
Keeps up with all Manufacturer training, safety compliance training, OEM training, and security on a timely basis.
Maintains a professional appearance.
Keeps work area and clients’ areas neat and clean.

Keeps work area clean.

ADDITIONAL DUTIES:

Assists with ensuring point of sales systems are kept updated and in compliance with Company policies.
Assists with receiving client payments such as checks and credit card payments, and record the amounts received per Company policies.
Assists with making appointments and assisting customers at counter and telephone.
Other duties as assigned by the Service Manager or Chief Operating Officer.

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability . Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence. and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to read and comprehend simple instructions, short correspondence, and memorandums.
Ability to write simple correspondence.
An ability to effectively present information in one-on-one and small group situations to management, customers, clients and employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer Training

COMPUTER SKILLS:

Basic computer skills
Proficient email and communications skills

WORK HOURS:

Regular Service Department Operational Hours

MENTAL DEMANDS:

Ability to work with multiple projects, tasks and deadlines.
Continuous alertness and attention to detail, concentration and ability to perform mathematical calculations to produce accurate work
Ability to work and effectively communicate with leadership and Store Personnel on time-sensitive matters.

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully . Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is frequently required to stand , walk , use hands to finger, handle, or feel , and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, extended period of sitting, walking, working on the computer and telephone. The employee is frequently exposed to moving mechanical parts and fumes or airborne particles in the service bay area, occasionally moving vehicles. The noise level in the work environment is usually moderate in the service bay area. Appropriate clothing and closed-toed shoes must be worn at all times.

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service advisor jobs in hawaii

Service Advisor

Automotive Customer Service Advisor

Family Service Advisor

Automotive Service Advisor

Service Advisor

Service Advisor

Service Advisor

Auto Body / Collision Estimator

Auto Body Collison Estimator

ADVISOR

Automotive Service Advisor

Service Advisor

Collision Repair Estimator

Service Advisor

Service Manager

Auto Care Center Service Writer

Service Advisor-Kona

Bilingual Family Service Advisor

Automotive Service Manager Kapahulu Kaimuki

Automotive Service Advisor

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