Top 107 Customer service representative Jobs in Hawkins, Tx

Bilingual Member Contact Specialist, Tyler West Office, Tyler TX
Altra Federal Credit Union —Tyler, TX
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid holidays
- Health insurance
Quick Apply
7d
Client Support Manager
Sunbelt Merchant Group —Tyler, TX
- From $60,000 a year
- Full-time
- Background check
- Clean driving record
- Merchandising
- Travel reimbursement
- Paid time off
Quick Apply
Member Service Associate
Patriot Mobile —Tyler, TX
- $20 an hour
- Overtime
- Sales
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Eye Care Partners Career Opportunities —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Representative
EyeCare Associates of East Texas —Tyler, TX
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative- CSR
Faithco Enterprises —Lindale, TX
- From $15 an hour
- Full-time
- Office
- Administrative experience
- In-person
Quick Apply
8d
Customer Service Representative (Part-Time) - Night Shift
XPO Logistics Freight Inc. —Tyler, TX
- From $21.53 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
Customer Service Representative
Coastal Chemical Co., LLC —Kilgore, TX
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
14d
Member Services Associate I
Patriot Mobile —Tyler, TX
- From $20 an hour
- Overtime
- Sales
- Office
- Administrative experience
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Paul Herndon - State Farm Agent —Gilmer, TX
- $38,000 - $52,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Rep
Dynamic Workforce Solutions —Tyler, TX
- $16.98 - $17.00 an hour
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Service Associate I
Family Dollar —Big Sandy, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Specialist
TEXAS BANK —Tyler, TX
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Customer Service Specialist and Lead Coordinator
Cable's Roofing —Tyler, TX
- $18 - $25 an hour
- Full-time
- No experience needed
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
A1 Party and Tent Rental —Longview, TX
- From $15 an hour
- Full-time
- Mid-level
- In-person
- Reliable transportation
Quick Apply
11d
Retention Specialist
Optimum —Tyler, TX
- Overtime
- Background check
- Windows
- High school diploma or GED
Quick Apply
5d
Service Coordinator
Home Instead —Tyler, TX
- $33,000 - $36,000 a year
- Monday to Friday
- Microsoft Outlook
- Office
- Organizational skills
- 401(k)
- Opportunities for advancement
Quick Apply
Customer Service Representative
American State Bank —Lindale, TX
- $13 - $17 an hour
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
Customer Relations Representative - State Farm Agent Team Member
Taylor Berumen - State Farm Agent —Tyler, TX
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Aaron Hickman - State Farm Agent —Tyler, TX
- $35,000 - $40,000 a year
- Full-time
- Office
- Pediatrics
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply

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Bilingual Member Contact Specialist, Tyler West Office, Tyler TX

Altra Federal Credit Union -
Tyler, TX

Quick Apply

Job Details

Full-time
$18 - $20 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Sabbatical
Volunteer time off
Life insurance

Qualifications

Foreign language proficiency
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams

Full Job Description

Altra Federal Credit Union is committed to providing exceptional service and meaningful support to our members. We offer a positive, people-centered workplace where team members can grow, contribute, and make a difference. We are currently hiring a Full-Time Bilingual Member Contact Specialist for our Member Contact Center, based at our Tyler West office in Tyler, TX.

The Bilingual Member Contact Specialist helps members by responding to inquiries, resolving issues, and providing prompt, professional support. Fluency in English and Spanish is required to deliver high-quality service to Altra’s diverse member community. In this fast-paced role, you will help create a positive member experience while upholding Altra’s values and service standards.

Key Responsibilities

Respond to member inquiries promptly via telephone ensuring a positive member experience.
Engage and coordinate the assistance of employees from other departments to provide prompt resolution to members’ inquiries.
Proactively identify and address members’ needs, escalating issues when necessary.
Accurately document member interactions in the CRM system.
Meet or exceed performance metrics, including response time, quality, and member satisfaction.
Model Altra’s service standards for being friendly and outgoing, non-judgmental, focused, trustworthy, and confident.
Ability to manage a fast-paced environment with diverse situations requiring resolution, and handle stressful situations, should they arise.

Qualifications

Required to fluently communicate in Spanish and English languages, both verbally and in written form to members and staff.
High school diploma (or equivalent) required.
1+ year of customer service or member support experience is required.
Previous call center experience would be a plus but not required.

Skills & Abilities

Ability to learn and retain knowledge.
Excellent phone skills, computer/keyboard skills.
Good math skills.
Effective oral and written communication skills and excellent organization skills.
Ability to multi-task utilizing multiple sources of software to make thorough decisions.
Must be proficient with Microsoft Office products (Word, Excel, Teams, and Outlook).
A positive attitude and commitment to providing excellent service, in a fast-paced environment.
Ability to handle a variety of member inquiries with patience and resilience.

Availability

This position is full-time, 40- hours a week, Monday through Friday.
Hours are based on shifts between the operating hours of 7:30 a.m. to 5:30 p.m. CST.
Shifts are based on department seniority and preferences.

Work Environment

Work from home / remote opportunities can be considered for those candidates who live within Altra’s approved remote states: CO, FL, GA, IA, MI, MN, NJ, NC, TN, TX, and WI.
Bilingual Member Contact Specialists require the ability to sit or stand at a desk for long periods of time, while having the ability speak, hear, and communicate with others, while taking inbound and outbound calls (on average 60-80 calls per day).

Pay & Benefits

Hourly pay starting at $20.00 per hour ($18.00 base, plus $1 MCC premium, plus $1 bilingual premium).
Eligible to participate in the monthly incentive plan, with payouts earned based on plan guidelines; anywhere between $5 and $400 per month.
Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.

At Altra Federal Credit Union, you’ll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you’ll not only gain the opportunity to build meaningful relationships with members and coworkers, but you’ll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Quick Apply

Refine Your Search

customer service representative jobs in hawkins, tx

Bilingual Member Contact Specialist, Tyler West Office, Tyler TX

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Member Service Associate

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Customer Service Representative- CSR

Customer Service Representative (Part-Time) - Night Shift

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Customer Service Associate I

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Customer Service Specialist and Lead Coordinator

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Customer Service Representative - State Farm Agent Team Member

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