Top 143 It support Jobs in Hazelwood, Mo

Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
- From $50,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Overland, MO
- $23 an hour
- Part-time
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
12d
Data Center Technician Level 2 (m/f/d)
Hemmersbach Nordamerika —St. Louis, MO
- $25 - $28 an hour
- Full-time
- Mid-level
- Driver's License
- 2 years
- Disability insurance
- Health insurance
Quick Apply
5d
Technical Support Consultant
Hager Companies —St. Louis, MO
- Public speaking
- Mid-level
- Office
9d
IT Specialist
Diode Dynamics Llc —Saint Charles, MO
- $60,000 - $80,000 a year
- Full-time
- Google Workspace
- ERP systems
- Mid-level
- Profit sharing
- Health savings account
12d
Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
Technical Product Support - EdTech
Securly —St. Louis, MO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Helpdesk Technician
Craftsmen Industries —Saint Charles, MO
- $22 - $26 an hour
- Full-time
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist II - Elevated Support, WashU IT
Washington University in St. Louis —St. Louis, MO
- $25.47 - $39.49 an hour
- Online Application
- Writing skills
- Pass drug screening
- Mid-level
- Commuter assistance
- Employee assistance program
IT Support Specialist
J.D. Streett & Company, Inc. —Maryland Heights, MO
- $24 - $29 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
Quick Apply
Field Support Technician
Clayco —St. Louis, MO
- Full-time
- Background check
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Retail Service Support Manager
Busey Bank —Creve Coeur, MO
- $63,000 - $87,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Wellness program
Quick Apply
5d
Remote Cutter Digital Support Technician
Insituform Technologies, LLC —Chesterfield, MO
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technicial Support Specialist I - WashU IT
Washington University in St. Louis —St. Louis, MO
- $23.37 - $36.19 an hour
- Online Application
- Pass drug screening
- Office
- High school diploma or GED
- Commuter assistance
- Employee assistance program
1d
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Chesterfield, MO
- $25 - $41 an hour
- Full-time
- Computer science
- Computer Science
- English
- Paid parental leave
- AD&D insurance
Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Associate I - Service Desk
Stifel —St. Louis, MO
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Help Desk - Systems Support Analyst
St. Louis County, MO —Clayton, MO
- $21.49 - $25.79 an hour
- Full-time
- Computer Science
- Computer literacy
- Mid-level
- Paid parental leave
- Paid holidays
5d
Technical Support Analyst II - IT Department
Daughters of Charity Ministries —St. Louis, MO
- $67,000 - $74,000 a year
- Full-time
- Ability to walk for extended periods
- Research
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Junior User Support Specialist (Triage Analyst)
Govcio LLC —St. Louis, MO
- $17.36 - $28.84 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED

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it support jobs near hazelwood, mo

Client Services Specialist (IT Service Desk)

Pearl Solutions Group -
Saint Charles, MO

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
IT user and group management
GPO
Software deployment
Windows
Network infrastructure
User training (technical support)
Driver's License
Cloud service support
Desktop (troubleshooting support)
Customer support ticket management
SharePoint
System deployment
Desktop administration
Ticketing system technical support

Full Job Description

A Client Services Specialists contributes to Pearl Solutions Group’s value of customer excellence by providing remote support to end users for our clients. This includes but is not limited to diagnosing hardware, software, virtualization infrastructure, backup services, telecommunications, and networking problems for LAN/WAN computing devices such as printers, scanners, laptops, desktops, VPN and networking equipment in a predominantly Microsoft environment. Employees will work an 8-hour shift between the hours of 7am and 5pm Monday through Friday (US Central Time).

The candidate must have a passion for technology and a true commitment to growing their technical skill set. They will be working on the latest technologies for clients as well as supporting existing environments.

To qualify for this position, the candidate must have basic understanding of all technical solutions that a small or medium business uses on a daily basis. The candidate must also desire to operate in a dynamic, growing environment that requires the use of products and tools that will be new to them. And a candidate must have the ability to communicate effectively with teammates as well as the end user.

Job Responsibilities

· Provide incident management, diagnosis, escalation, tracking, and resolution

· Provide outstanding customer service and a positive support experience by interfacing directly with clients on issues, communicating in a clear, concise manner both verbally and electronically

· Follow established processes and standards, identify, and propose improvements as necessary

· Maintain knowledge of desktop, server and network, and technologies

· Continually learning new technical skills on your own time

· Perform remote diagnostic tasks

· Virus/malware remediation

· Assist in developing technical documentation to improve training and service delivery

· Microsoft 365 User Management

Professional Qualifications

· Associates or Technical degree from a technical school preferred but not required

· Ability to explain technology to customers in simple, easy to understand language, both verbally and in electronic communications

· Passion for providing quality customer service (fix it right, the first time!)

· Detail oriented

· Strong written and verbal communication skills; ability to document the steps taken

· Passion for helping others

· Excellent follow up skills

· Excellent documentation skills, ability to write technical processes and procedures

· Proven troubleshooting skills, and ability to work through problems until solved

· Experience working with little guidance

· Experience working in a team environment

· Ability to handle multiple tasks quickly, managing 15-20 tickets a day

· Understanding of infrastructure / network security

· Driver’s license, and reliable transportation a must (may be asked to use company vehicle)

Technical Qualifications

· Experience working with any ticketing system

· Familiarity with Active Directory

· 1+ years of experience in deployment and support of the following:

o Microsoft Windows desktop operating systems

o Microsoft Office 2016 and greater

· 1+ years of Microsoft Windows Server experience including:

o Creating and managing GPOs

o Active Directory user maintenance

· Understanding of infrastructure / network security such as TCP/IP, Wireless and Firewalls

· 1+ years of working with and supporting Microsoft 365 applications (Outlook, Word, SharePoint, Teams, Excel, OneDrive)

· Some experience in Microsoft 365 administration

· Some of WAN/LAN/Firewall experience with WatchGuard, Cisco or similar products

A Client Services Specialist will work towards mastering the following:

· A+, Network+, Security+ Certifications

· ConnectWise Automate Service Technician

· ConnectWise Manage Engineer/Technician

· IT Glue Training

· Acronis Certified Engineer

· Microsoft 365 Fundamentals Certification

Salary / Benefits: This is a full-time salaried position with pay commensurate with experience. Medical / Dental / Vision / 401k / PTO

Our Mission: To provide best practice, enterprise grade IT services, solutions, and hardware to small to mid-size businesses with 30 – 300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in hazelwood, mo

Client Services Specialist (IT Service Desk)

In-Home Sales & Tech Support (Part-Time)

Data Center Technician Level 2 (m/f/d)

Technical Support Consultant

IT Specialist

Application Support Analyst I (Remote Position)

Technical Product Support - EdTech

IT Helpdesk Technician

Technical Support Specialist II - Elevated Support, WashU IT

IT Support Specialist

Field Support Technician

IT Retail Service Support Manager

Remote Cutter Digital Support Technician

Technicial Support Specialist I - WashU IT

IT Support Engineer I, Ops Tech Solutions (OTS)

Service Desk Administrator I (IT)

IT Associate I - Service Desk

Help Desk - Systems Support Analyst

Technical Support Analyst II - IT Department

Junior User Support Specialist (Triage Analyst)

I want to receive the latest job alert for it support in hazelwood, mo

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