Top 952 Customer service/sales Jobs in Healdsburg Ca

Customer Service Representative
theHRchick —Healdsburg, CA
- $19 - $21 an hour
- Full-time
- Spanish
- Writing skills
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
4d
Sales Specialist - Base pay plus commissions
Gateway Games —Santa Rosa, CA
- $20 - $27 an hour
- Full-time
- Spanish
- Inventory control
- Sales
Quick Apply
Customer Service Representative
CAPITAL LUMBER COMPANY —Healdsburg, CA
- $30 - $32 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to sit for extended periods
Quick Apply
10d
Sales Associate, Part-Time - Healdsburg
Faherty Brand —Healdsburg, CA
- $17 - $21 an hour
- Part-time
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply
Retail Cashier
Ace Hardware —Healdsburg, CA
- Part-time
- Bilingual
- No education required
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Home Depot —Windsor, CA
- $20 - $23 an hour
- Entry level
Customer Service Associate I
Dollar Tree —Healdsburg, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Sales Advisor
LUV Car Wash —Healdsburg, CA
- $19 - $20 an hour
- Customer service
- Communication skills
- Outdoor work
- Health savings account
- Health insurance
Quick Apply
5d
Customer Service Representative
FASTSIGNS® of Windsor, CA - Sonoma County —Healdsburg, CA
- $15 - $17 an hour
- Full-time
- Computer literacy
- Basic math
- No experience needed
Quick Apply
Sales Associate - Santa Rosa Plaza
Aeropostale —Santa Rosa, CA
- $18.25 - $22.81 an hour
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- POS
- Paid holidays
- Health insurance
10d
Cashier
Carl's Jr. —Healdsburg, CA
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
Quick Apply
Full-Time Center Associate
The UPS Store #2566 —Healdsburg, CA
- $16 - $20 an hour
- Full-time
- High school diploma or GED
- Math
- Communication skills
Quick Apply
Store Support
Home Depot —Windsor, CA
- $20 - $22 an hour
- Entry level
- Time management
Full-Time UPS Center Associate - Healdsburg
The UPS Store #2566 —Healdsburg, CA
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Math
- Communication skills
Quick Apply
Retail Sales Associate
Old Navy —Santa Rosa, CA
- $18.25 - $19.00 an hour
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Cashier
Home Depot —Santa Rosa, CA
- $20 - $21 an hour
- 1 year
- Entry level
Retail Sales Associate - Part-time
Big 5 Sporting Goods —Santa Rosa, CA
- $18.21 - $18.81 an hour
- Part-time
- 18 years or older
- Basic math
- Cleaning
- Store discount
- Profit sharing
Quick Apply
Full-Time UPS Center Associate - Healdsburg/Cloverdale
The UPS Store #2566 —Healdsburg, CA
- $17 - $21 an hour
- Full-time
- Office
- High school diploma or GED
- Math
Quick Apply
Tesla Advisor, Sales
Tesla —Santa Rosa, CA
- $21.57 - $30.78 an hour
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
Dispensary Sales Associate
STIIIZY —Larkfield-Wikiup, CA
- $20.50 an hour
- Part-time
- High school diploma or GED
- 21 years or older
- Ability to stand for extended periods
- Paid training
- Paid holidays
Quick Apply

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Customer Service Representative

theHRchick
Healdsburg, CA

Quick Apply

Job Details

Full-time
$19 - $21 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer records maintenance
Spanish
Teamwork
Customer relationship building
Writing skills
English
High school diploma or GED
Managing clients in a customer support role
Client database systems
Records management
Attention to detail
Problem-solving
Customer engagement
Conflict management
Sales management systems proficiency
Organizational skills
Productivity software
Documentation Handling
Customer information system software
Technical Proficiency
Customer data entry

Full Job Description

Job Summary

The Customer Service Representative serves as a primary point of contact for Jacquard Products’ customers, distributors, retailers, artists, educators, and end users. This position provides exceptional customer service by responding to inquiries regarding products, orders, shipping, returns, and general product information.

The ideal candidate is bilingual in English and Spanish and brings a positive, friendly, professional, and solutions-oriented mindset to every interaction. This role requires someone who enjoys helping others, takes initiative to resolve issues, and is committed to creating a positive customer experience.

The Customer Service Representative supports the efficient processing of customer requests and orders while working collaboratively with internal teams to address customer needs, resolve concerns, and support continuous improvement.

Duties/Responsibilities

Responds to customer inquiries via phone, email, website submissions, and other communication channels in a timely, friendly, and professional manner.
Provides customer service support in both English and Spanish, as needed, to effectively assist Jacquard’s diverse customer base.
Provides direct-to-consumer (DTC) customer service support, including assisting customers with orders, product selection, shipping inquiries, returns, and issue resolution.
Assists customers with product selection, order status, shipping information, returns, product availability, and general product usage questions.
Provides accurate information regarding Jacquard’s product lines, including textile dyes, fabric paints, inks, pigments, and other artist materials.
Processes customer orders, changes, cancellations, and other requests accurately and in accordance with company procedures.
Maintains accurate and complete customer records and documentation within company systems.
Investigates customer concerns related to orders, shipments, product availability, and product performance and works toward timely and practical solutions.
Demonstrates a positive and solutions-oriented approach when addressing customer concerns, including challenging or sensitive situations.
Escalates complex product, technical, compliance, or customer issues to the appropriate department when necessary.
Communicates and collaborates with distributors, retailers, sales representatives, and internal departments regarding customer needs and order-related matters.
Follows up with customers, when appropriate, to ensure questions or concerns have been addressed and resolved.
Assists in preparing customer service reports and tracking customer inquiries, concerns, feedback, and recurring issues.
Assists with product compliance activities, including maintaining records, gathering documentation, and supporting compliance initiatives as directed.
Assists in the development, review, maintenance, and updating of standard operating procedures (SOPs) related to customer service and operational processes.
Maintains current knowledge of Jacquard Products’ products, applications, promotions, policies, procedures, and applicable compliance requirements.
Supports continuous improvement efforts by identifying trends in customer inquiries and recommending opportunities to improve the customer experience and internal processes.
Maintains a professional, approachable, and collaborative attitude when interacting with customers and coworkers.
Performs other related duties as assigned.

Required Skills/Abilities

Bilingual in English and Spanish required, with the ability to communicate effectively with customers verbally and in writing in both languages.
Excellent verbal, written, and interpersonal communication skills.
Positive, friendly, professional demeanor and a strong commitment to providing an excellent customer experience.
Strong customer service orientation with the ability to build and maintain positive customer relationships.
Solutions-oriented mindset with the ability to identify customer needs, take initiative, and work toward practical and timely resolutions.
Strong problem-solving and conflict-resolution skills.
Ability to remain patient, professional, and courteous when handling challenging customer interactions.
Ability to communicate product information and instructions clearly and professionally.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and customer requests in a fast-paced environment.
Ability to work effectively both independently and collaboratively as part of a team.
Proficiency with Microsoft Office Suite and customer relationship management (CRM) systems.
Ability to learn and retain information regarding art materials, dyes, paints, inks, pigments, and related products.
Ability to maintain accurate records and consistently follow established procedures and applicable compliance requirements.
Ability to adapt to changing priorities, processes, products, and customer needs.

Education and Experience

High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Minimum of three years of customer service experience required.
Experience providing customer service in both English and Spanish preferred.
Experience in manufacturing, consumer products, art materials, craft products, or related industries preferred.
Experience with order entry, inventory systems, ERP software, CRM systems, product compliance documentation, or SOP development preferred.
Experience supporting both business-to-business (B2B) and direct-to-consumer (DTC) customers preferred.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Frequent use of telephone and computer systems.
Must be able to lift up to 15 pounds occasionally.

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service/sales jobs in healdsburg ca

Customer Service Representative

Sales Specialist - Base pay plus commissions

Customer Service Representative

Sales Associate, Part-Time - Healdsburg

Retail Cashier

Customer Service/Sales

Customer Service Associate I

Sales Advisor

Customer Service Representative

Sales Associate - Santa Rosa Plaza

Cashier

Full-Time Center Associate

Store Support

Full-Time UPS Center Associate - Healdsburg

Retail Sales Associate

Cashier

Retail Sales Associate - Part-time

Full-Time UPS Center Associate - Healdsburg/Cloverdale

Tesla Advisor, Sales

Dispensary Sales Associate

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