Manager, Customer Service
Milgard Manufacturing LLC —Temecula, CA
- $95,600 - $119,500 a year
- Full-time
- Oracle
- 5 years
- Supervising experience
- Store discount
- Paid holidays
Quick Apply
6d
Service Manager
Moss Bros. GMC of Moreno Valley —Moreno Valley, CA
- $120,000 a year
- Urgently hiring
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Automotive Service Manager
Big Brand Tire & Service —Lake Elsinore, CA
- $58,320 - $97,680 a year
- Weekends as needed
- Mid-level
- Driver's License
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Auto Care Center Service Manager
Walmart —Temecula, CA
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
10d
Service Manager
Texas Roadhouse —Moreno Valley, CA
- $70,304 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
MANAGER - CASE MANAGEMENT/SOCIAL SERVICES
San Gorgonio Memorial Hospital —Banning, CA
- $52 - $68 an hour
- Full-time
- Acute care
- Nursing
- RN License
- 403(b) matching
- AD&D insurance
Service Manager
KILTER HOME SERVICES INC —Temecula, CA
- $56,000 - $66,500 a year
- 8 hour shift
- Clean driving record
- Office
- 3 years
- Paid training
- Paid holidays
Quick Apply
Front Line Manager
CarMax Auto Superstores, Inc. —Murrieta, CA
- $65,400 - $114,600 a year
- 8 hour shift
- Dealership
- Inventory management
- Customer service
- Paid jury duty
- Paid holidays
13d
Site Leader- Fulfillment Operations
Cart.com, Inc. —Temecula, CA
- Overtime
- Mid-level
- High school diploma or GED
- Mentoring
Quick Apply
Plumbing Service Project Manager
Pro-Craft Construction, Inc. —Redlands, CA
- $75,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Fuel card
- Health insurance
Quick Apply
Surgical Services Nurse Manager
Power Search Solutions —California
- $130,000 - $175,000 a year
- 8 hour shift
- Background check
- Nursing
- Surgery
- Wellness program
- Continuing education credits
Quick Apply
1h
Assistant RN Manager of Labor and Delivery
Clinical Management Consultants —Redlands, CA
- $122,020 - $160,650 a year
- Full-time
- Nursing
- Hospital
- Residential
- Paid time off
CFS Provider
Simply Lovely Services LLC —Riverside County, CA
- Part-time
- Hybrid work
- Background check
- Spanish
- CPR Certification
- Flexible schedule
Quick Apply
7d
Transportation Services Manager
CR&R Incorporated —Perris, CA
- $75,000 - $80,000 a year
- Full-time
- Spanish
- 5 years
- Residential
Quick Apply
Manager Environmental Services
Global Medical Response —California
- $102,000 - $115,000 a year
- Full-time
- Project management
- Bachelor's degree
- Travel
Supervisor III - Field Supervisor - Nutrition Services
Moreno Valley Unified School District —Moreno Valley, CA
- $105,026 - $127,656 a year
- Online Application
- School experience
- High school
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Manager of Resident Services
NATIONAL COMMUNITY RENAISSANCE —Murrieta, CA
- $70,304 - $72,000 a year
- Weekends as needed
- Background check
- Inventory management
- Computer literacy
Quick Apply
Retail Service and Operations Manager
Goodwill Southern California —Hemet, CA
- $18.50 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4h
Local Production Manager - Harry Potter: A Hogwarts Express Adventure
Rail Events Production —Perris, CA
- $1,450 a week
- Weekends as needed
- 18 years or older
- Mid-level
- Recruiting
Quick Apply
Operations Manager
Ulta Beauty, Inc. —Menifee, CA
- $26 - $34 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off

I want to receive the latest job alert for service manager in hemet, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service manager jobs near hemet, ca

Operations Manager jobs in Menifee, CA

Service Manager jobs in Temecula, CA

Front End Associate jobs in Murrieta, CA

Project Manager jobs in Redlands, CA

Service Manager jobs in Moreno Valley, CA

Customer Service Representative jobs in Temecula, CA

Nurse Manager jobs in California

Case Manager jobs in Banning, CA

Nutrition Services jobs in Moreno Valley, CA

Environmental Specialist jobs in California

Accounting Manager jobs in San Diego, CA

Construction Project Manager jobs in Worcester, MA

Operations Manager jobs in Gilbert, AZ

Operations Manager jobs in Winchester, VA

Director Of Operations In Health Care jobs in New Jersey

Operations Manager jobs in Wilmington, NC

Operations Manager jobs in Dayton, OH

Oil & Gas Operations Coordinator jobs in Houston, TX

Retail jobs in Smyrna, GA

Restaurant General Manager jobs in Austin, TX

Manager, Customer Service

Milgard Manufacturing LLC -
Temecula, CA

Quick Apply

Job Details

Full-time
$95,600 - $119,500 a year
6 days ago

Benefits

Store discount
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Prescription drug insurance
Pet insurance

Qualifications

Customer communication
Customer relationship building
Team supervision
Managing teams in a customer support role
Coaching
Employee relationship building
Frontline customer support management
Managing clients in a customer support role
Team development
Supervising experience
Task prioritization
Sales management systems proficiency
Leading team collaboration initiatives
Productivity software
Business operations
Managing business operations budgets
Stakeholder relationship building
Organizational budget management
Team building

Full Job Description

Job Description

Manager, Customer Service

Location: Temecula, CA
Schedule: Full-Time | Monday-Friday | 8:00 AM-5:00 PM | 100% Onsite
Travel: Up to 15% throughout the Southern California and Desert Mountain regions
Compensation: $95,600 - $119,500 annually, plus eligibility for a 5% target bonus

About the Role

Milgard Windows & Doors is seeking an experienced Manager, Customer Service to join our Temecula leadership team. This role is responsible for leading customer care, warranty, and field service operations across the Southern California and Desert Mountain regions while delivering an exceptional customer experience and building a high-performing team focused on operational excellence.

As a key member of the site leadership team, you will oversee a customer service and field service organization of more than 50 employees, manage escalated customer issues, drive process improvements, and partner closely with Manufacturing, Quality, Sales, and Operations leaders to identify solutions and enhance service delivery. The ideal candidate is a strong people leader who can balance customer satisfaction, employee development, operational performance, and cost management while fostering a culture of accountability and continuous improvement.

What You'll Do

Lead customer care, warranty, and field service operations across the Southern California and Desert Mountain regions, including Las Vegas, Arizona, Utah, Colorado, and New Mexico.
Lead and develop a customer service and field service organization of 50+ employees.
Coach, mentor, and develop supervisors, coordinators, service professionals, and field service teams to drive engagement, accountability, and performance.
Leverage leadership through supervisors and team leads, when applicable, to support team effectiveness and operational goals.
Serve as the escalation point for complex customer concerns, ensuring timely and effective resolution.
Drive customer satisfaction by creating a service-focused culture and ensuring a positive customer experience throughout the service lifecycle.
Balance service costs with customer expectations while maintaining high levels of customer satisfaction and operational efficiency.
Manage staffing, scheduling, workforce planning, and departmental budgets to support operational goals.
Analyze customer service trends and performance metrics to identify opportunities for improvement.
Partner with Manufacturing, Operations, Sales, Engineering and Quality teams to resolve recurring issues and improve product and service outcomes.
Develop and implement process improvements that enhance efficiency, reduce costs, and improve customer satisfaction.
Utilize CRM systems and reporting tools to manage customer interactions and support data-driven decision-making.
Ensure compliance with company policies, safety standards, and operational procedures.
Contribute as an active member of the Temecula Leadership Team in support of site and organizational objectives.

Qualifications

Required

5+ years of customer service leadership experience.
5+ years of people management experience.
Experience leading teams of 50 or more employees.
Demonstrated success resolving escalated customer issues and complex service-related challenges.
Strong critical thinking, problem-solving, and decision-making skills.
Experience managing departmental budgets and operational performance.
Ability to effectively prioritize and manage multiple responsibilities in a fast-paced, constantly changing environment.
Excellent communication, coaching, and relationship-building skills.
Proficiency with Microsoft Office applications and CRM systems.

Preferred

Experience leading supervisors, team leads, or other people leaders.
Experience in manufacturing, building products, construction, fenestration, home improvement, or related industries.
Experience leading customer service, warranty service, service operations, or contact center teams.
Experience with Salesforce, Oracle, or similar CRM platforms.
Bachelor's degree or equivalent combination of education and experience.

What Makes You Successful

You are a strong people leader who enjoys coaching and developing others.
You excel at building and leading large, high-performing teams in a fast-paced, high-pressure environment.
You are customer-focused and committed to delivering exceptional service.
You can effectively balance customer satisfaction with operational and cost objectives.
You have the ability to navigate challenging customer situations with professionalism and confidence.
You use data and analytics to drive decisions and improve performance.
You thrive in a collaborative environment and build strong partnerships across functions.
You have a sense of urgency and take ownership of results.
You can successfully manage competing priorities in a constantly changing business environment.

Why Join Milgard in Temecula?

Join a passionate and collaborative leadership team.
Play a meaningful role within a location that maintains strong ties to the local community through charitable initiatives, local partnerships, and Chamber of Commerce involvement.
Work for an organization that actively partners with local colleges and universities to develop future talent.
Step into a highly visible leadership role following the retirement of a respected leader with more than 32 years of service.
Build your career within MITER Brands, a growing organization committed to developing future leaders and creating opportunities for advancement.

Ready to Make an Impact?

If you're a customer service leader who thrives on developing teams, solving complex challenges, and delivering exceptional customer experiences, we'd love to hear from you. Join Milgard Windows & Doors and play a key role in shaping the customer experience, leading warranty and service operations across a multi-state region, developing future leaders, and driving operational excellence at our Temecula location. Apply today and grow your career with MITER Brands.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

Three comprehensive medical plan options
Prescription drug coverage
Dental insurance
Vision insurance
Teladoc virtual healthcare services
Employee Assistance Program (EAP)
Annual Wellness Clinic

Financial Protection

Company-paid Life Insurance
Voluntary Life Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Supplemental Hospital Indemnity Insurance
Critical Illness Insurance
Accident Insurance

Additional Benefits

Paid Time Off (PTO) and paid holidays
401(k) retirement plan with company match
Tuition Reimbursement Program
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.

Quick Apply

Refine Your Search

service manager jobs in hemet, ca

Manager, Customer Service

Service Manager

Automotive Service Manager

Auto Care Center Service Manager

Service Manager

MANAGER - CASE MANAGEMENT/SOCIAL SERVICES

Service Manager

Front Line Manager

Site Leader- Fulfillment Operations

Plumbing Service Project Manager

Surgical Services Nurse Manager

Assistant RN Manager of Labor and Delivery

CFS Provider

Transportation Services Manager

Manager Environmental Services

Supervisor III - Field Supervisor - Nutrition Services

Manager of Resident Services

Retail Service and Operations Manager

Local Production Manager - Harry Potter: A Hogwarts Express Adventure

Operations Manager

I want to receive the latest job alert for service manager in hemet, ca

Explore jobs in more locations

Manager, Customer Service

About the Role

What You'll Do

Qualifications

Required

Preferred

What Makes You Successful

Why Join Milgard in Temecula?

Ready to Make an Impact?

Job Seeker Tools

Employer Tools

Browse

Stay Connected