Top 175 Service advisor Jobs in Hempstead Ny

Service Advisor - Plainview, NY
Lucid Motors —Plainview, NY
- $28 - $38 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Automotive Express Advisor
Merrick Jeep Chrysler Dodge Inc —Wantagh, NY
- $70,000 - $110,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Disability insurance
Quick Apply
Service Advisor
Lexus of Great Neck —Great Neck, NY
- $75,000 - $175,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid training
- Health insurance
Quick Apply
Automotive Express Service Advisor
Hillside Honda —Jamaica, NY
- $1,000 - $2,000 a week
- Full-time
- Dealership
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Automotive Service Advisor
Grand Prix Subaru —Hicksville, NY
- $100,000 - $150,000 a year
- Urgently hiring
- Clean driving record
- Sales
- Dealership
- Paid training
- Paid holidays
Quick Apply
Service Advisor
Millennium Hyundai —Hempstead, NY
- $60,000 - $80,000 a year
- Background check
- Dealership
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor / Writer
East Hills Chevrolet —Freeport, NY
- $75,000 - $125,000 a year
- Weekends as needed
- Bilingual
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Assistant Service Manager – Automotive Dealership
Confidential —Lynbrook, NY
- $80,000 - $145,000 a year
- Full-time
- Sales
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply
15h
Service Advisor/Writer
Miller Motorcars —Stamford, CT
- Full-time
- Dealership
- Computer literacy
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Body Shop Estimator
EL DURO AUTO BODY CORP —Long Island City, NY
- $700 a week
- Full-time
- Bilingual
- Mechanic experience
- Mid-level
Quick Apply
Automotive Service Manager
Confidential —New York, NY
- $150,000 - $225,000 a year
- 8 hour shift
- Dealership
- Driver's License
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Automotive Heavy Duty Body Shop Estimator/Biller
Nesco Bus Maintenance, Inc. —North Bay Shore, NY
- $28 - $30 an hour
- Part-time
- Clean driving record
- Mechanic experience
- Customer service
Quick Apply
Auto Body Estimator
North Star Auto Body III —Baldwin, NY
- Full-time
- Writing skills
- Mid-level
- Driver's License
- Health insurance
- 401(k)
Quick Apply
3d
Auto Body Estimator
Renzo auto collision —Mount Vernon, NY
- $1,400 - $1,775 a week
- Full-time
- Mid-level
- In-person
- Paid time off
Quick Apply
Automotive Service Advisor
Stamford Auto Repair —Stamford, CT
- Email
- Spanish
- Sales
- English
Quick Apply
4d
Automotive Service Manager---Sign on Bonus Available
Larchmont Chrysler Jeep Dodge Ram —Larchmont, NY
- $95,000 - $160,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
3d
Automotive Service Advisor / Writer
INFINITI City of Queens —Bayside, NY
- $85,000 - $100,000 a year
- Full-time
- Mechanic experience
- Dealership
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Auto Service Manager Luxury Franchise / Genesis
Genesis of Brooklyn —Brooklyn, NY
- $151,315 - $255,500 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor Toyota
Empire Automotive Group —Huntington Station, NY
- $70,000 - $130,000 a year
- Clean driving record
- Dealership
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Advisor - Metro Honda
Metro Honda —Jersey City, NJ
- $80,000 - $150,000 a year
- Full-time
- Background check
- Sales
- Dealership
- Paid training
- Health insurance
Quick Apply

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Service Advisor - Plainview, NY

Lucid Motors -
Plainview, NY

Apply Now

Job Details

Full-time
$28 - $38 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Driver's License
Productivity software

Full Job Description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients.

Responsibilities:

Ensure clients are informed throughout the service experience from initial contact to vehicle handover
Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear
Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation
Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience
Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided
Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations
Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction
Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs
Explanation of invoice to customers of repairs preformed to ensure correct understanding of completed work and that all concerns have been address to customer satisfaction
Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed
Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step
Other duties as assigned

Qualifications:

2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role
Excellent interpersonal skills with a compassionate and patient demeanor
Problem-solving and creative thinking skills
Ability to articulate and document details to ensure smooth workflow
Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge
Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software
Full-time, including weekends or extended hours during busy periods
Willingness to complete Lucid provided CPR training post hire
Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Knowledge of HV systems, LV systems, and EV powertrains
Start-up experience and related fast-paced environments

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

INDFS

Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Apply Now

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