Top 948 Hotel Jobs in Henderson, Nv

Hotel Rooms Control Agent
Westin Las Vegas —Las Vegas, NV
- $17.50 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
General Manager – Extended Stay Hotel
Confidential —Las Vegas, NV
- $65,000 - $85,000 a year
- Full-time
- Bilingual
- Ability to walk for extended periods
- Residential
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Marriott's Grand Chateau —Las Vegas, NV
- $26 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Health insurance
4d
Front Desk Agent
Hawthorn Suites by Wyndham Las Vegas l Henderson —Henderson, NV
- Hotel
- Entry level
Quick Apply
Hotel Front Desk Clerk - Sunset
Station Casinos —Henderson, NV
- Full-time
- Hotel
- Entry level
Safety & Security Officer
Marriott's Grand Chateau —Las Vegas, NV
- $25.10 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Free parking
- Health insurance
3d
Hotel Front Desk Agent
Henderson Hospitality Management, Inc. —Henderson, NV
- $15 an hour
- Full-time
- In person
- English
- Hotel
- Accounting
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
Courtyard Las Vegas —Las Vegas, NV
- $16 - $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Front Desk Agent
las vegas airport travelodge —Las Vegas, NV
- Full-time
- Computer literacy
- Hotel
- Computer skills
Quick Apply
14d
Housekeeping - Guest Room Attendant
Wynn Las Vegas —Las Vegas, NV
- Part-time
- Mid-level
- High school diploma or GED
- 21 years or older
Quick Apply
Reservations Clerk
Four Queens Hotel & Casino —Las Vegas, NV
- 8 hour shift
- Computer literacy
- Basic math
- English
Quick Apply
Guest Service Agent
Hilton —Las Vegas, NV
- Full-time
- Hotel
- Entry level
3d
Guest Room Attendant
Hawthorn Suites by Wyndham Las Vegas l Henderson —Henderson, NV
- $13.00 - $14.50 an hour
- Hotel
- Entry level
Quick Apply
Guest Experience Specialist
Marriott International, Inc —Las Vegas, NV
- $20.40 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
8d
Hotel Overnight Night Auditor Full-time
Home2 Suites by Hilton Las Vegas Northwest —Henderson, NV
- $16 an hour
- Overtime
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Room Attendant
Courtyard Las Vegas —Las Vegas, NV
- $16.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Administrative Assistant, Marketing
Marriott's Grand Chateau —Las Vegas, NV
- Full-time
- Word processing
- Computer literacy
- Writing skills
1d
Housekeeper and Porter
Downtown Grand Hotel and Casino —Las Vegas, NV
- $21.73 - $26.16 an hour
- Full-time
- Residential
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent | The English Hotel | Las Vegas, NV
PM Hospitality Strategies, Inc. —Las Vegas, NV
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Guest Service Agent
Las Vegas Holiday Inn Express & Suites - Spring Valley —Las Vegas, NV
- $16 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply

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hotel jobs near henderson, nv

Hotel Rooms Control Agent

Westin Las Vegas
Las Vegas, NV

Quick Apply

Job Details

Full-time
$17.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Some college
Computer operation
Confidential information handling
Hotel policy compliance
Inventory management
In-person customer service
High school diploma or GED
Computer skills
OPERA
Hotel experience

Full Job Description

Overview

The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests and preferences. The Rooms Controller will maintain and manage the hotel’s inventory of guest rooms while supporting front desk operations with reservation and rooms related information. The Rooms Controllers are responsible for blocking VIP guests, managing Out of Order and Out of Service inventory, managing guest queue and discrepancies, performing room changes and guest follow up, managing and facilitating pre reg/pre key groups, managing all airline assignments and pre keys, managing guest upgrade requests/hotel upgrade revenue, receiving and responding to guest feedback via multiple feedback forums.

Responsibilities

Answer incoming calls professionally and courteously.
Assist callers with needs and requests without transferring whenever possible.
Monitor and manage hotel room type inventory, communicating concerns and identifying solutions.
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Run and complete credit limit report daily.
Review Guest Arrivals and Trace File daily, following through on guest requests and preferences.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Communicate room’s challenges/inventory concerns to front office team on a daily basis.
Serve as Front Office liaison with Sales and Convention Services to ensure successful execution of group arrivals.
Serve as Front Office liaison with Housekeeping and Engineering to manage and block guest rooms as necessary.
Be aware of closed out and restricted dates.
Manage discrepancies and queues quickly and efficiently.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Have a complete understanding of House and guest room availability at all times.
Manage all Out of Order and Out of Service rooms.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Monitor and respond to guest feedback via RealTime feedback and any other necessary feedback forums.
Manage all Mobile Check In in timely and efficient manner.
Manage Airline assignments and applicable pre reg/pre key.
Maintain a clean work area.
Assist management team with rooms related projects.

Qualifications

Experience in a hotel or a related field required.
Experience with Opera required.
Customer Services experience required.
Computer experience required.
High School diploma or equivalent required.
College course work in related field helpful.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to occasionally stand during long periods of time.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Hotel: 1 year (Required)
Opera: 1 year (Required)

Shift availability:

Night Shift (Required)
Day Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in henderson, nv

Hotel Rooms Control Agent

General Manager – Extended Stay Hotel

Front Desk Agent

Front Desk Agent

Hotel Front Desk Clerk - Sunset

Safety & Security Officer

Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent

Housekeeping - Guest Room Attendant

Reservations Clerk

Guest Service Agent

Guest Room Attendant

Guest Experience Specialist

Hotel Overnight Night Auditor Full-time

Room Attendant

Administrative Assistant, Marketing

Housekeeper and Porter

Guest Service Agent | The English Hotel | Las Vegas, NV

Guest Service Agent

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