Top 384 Senior line Jobs in Henderson Nv

Call Center Representative II
Silver State Schools Credit Union —Las Vegas, NV
- $24.32 - $26.11 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
12d
Data Center Lead Electrical Commissioning Engineer
Anchor Mission Critical, LLC —Las Vegas, NV
- $159,000 - $170,000 a year
- Full-time
- 18 years or older
- Quality control
- Mentoring
Quick Apply
SENIOR FINANCIAL PLANNING & ANALYTICS ASSOCIATE
SILVERTON CASINO LLC —Las Vegas, NV
- Full-time
- 5 years
- Master's degree
- SQL
Quick Apply
Director of Maintenance (DOM) FAA Part 135 Operator Passenger Tours
Grand Canyon Scenic Airlines —Boulder City, NV
- $90,000 - $120,000 a year
- Full-time
- Background check
- 3 years
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Director of Clinical Services
Nevada Behavioral Health / NovumHealth —Las Vegas, NV
- From $110,000 a year
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Outpatient experience
- Paid holidays
- Health insurance
Licensed Insurance Sales Producer (Base + Commission | Farmers Agency Partner)
Farmers Insurance Group - Jacoby Atako Agency —Las Vegas, NV
- $36,000 - $80,000 a year
- Email
- Spanish
- English
- Mid-level
- Paid training
- Paid time off
Quick Apply
1d
Senior Electrical Engineer
STS Staffing & Temporary Services —Las Vegas, NV
- Up to $140,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Quick Apply
14d
Senior Electrical Engineer
STS Staffing & Temporary Services —Las Vegas, NV
- Up to $140,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Quick Apply
14d
Sr. Field Adjuster, Homeowner Claims - Las Vegas, NV (Local)
CSAA Insurance Group —Las Vegas, NV
- $38.88 - $51.88 an hour
- Full-time
- Remote
- High school diploma or GED
- Driver's License
- Bachelor's degree
- 401(k) matching
5d
Revenue Manager
MNCP Staffing —Las Vegas, NV
- $80,155 - $100,182 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Aircraft Mechanic I - Structures (NVP)
M1 Support Services, LLC —Las Vegas, NV
- $49.43 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
Aircraft & Ground Support Technician
Hangar 7 Aviation —Henderson, NV
- $18 - $23 an hour
- Overtime
- Hospitality
- Clean driving record
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
Senior Manager of Fellowships
Opportunity 180 —Las Vegas, NV
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Living Advisor - Remote
Brookdale Senior Living Inc. —Las Vegas, NV
- Nights as needed
- Remote
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Leadership Training Specialist
HCA Healthcare —Henderson, NV
- $58,988.80 - $91,998.40 a year
- Full-time
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director of Transport and Support Services
MountainView Hospital —Las Vegas, NV
- $80,537.60 - $120,827.20 a year
- Full-time
- 1 year
- Senior level
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Production Technician - I
Mako Advanced Materials LLC —Henderson, NV
- $20 - $23 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Paid time off
- Opportunities for advancement
Quick Apply
Sr. Operations Manager
Amazon.com Services LLC —Henderson, NV
- $135,000 - $182,700 a year
- Weekends as needed
- Engineering
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Health insurance
Security Operations Center (SOC) Operator
Swickard Shared Services —Las Vegas, NV
- $21 - $24 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Communication skills
- Wellness program
- Disability insurance
Quick Apply
14d
Senior Representative, Health Plan Provider Relations (Las Vegas, NV)
Molina Healthcare —Las Vegas, NV
- $52,426 - $102,231 a year
- Full-time
- Medical office experience
- Contracts
- Senior level
- Health insurance

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Call Center Representative II

Silver State Schools Credit Union -
Las Vegas, NV

Apply Now

Job Details

Full-time
$24.32 - $26.11 an hour
12 days ago

Qualifications

Live chat
Microsoft Word
Investment
Opening bank accounts
Retail customer service procedures
Financial sales
Loan payment processing
Financial services customer support
Microsoft Excel
Customer relationship building
Account maintenance
5 years
Copy machines
Sales referrals
Word embeddings
Bank transfers
Promoting bank products
Filing
Mid-level
Compliance with security regulations
Financial issue resolution
High school diploma or GED
Cross-selling
Check payment processing
Mail management
Financial product expertise
Checking account customer support
Retail store product knowledge
Customer issue escalation
Financial needs assessment

Full Job Description

Call Center Representative IIFull Time (40 Hours)Monday - Friday (7:30 am - 6:00pm)
Saturday (9:00 am - 3:00 pm)
Headquarters630 Trade Center DriveLas Vegas, NV 89119

PURPOSE:The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members. A key component of this service is to identify member needs and provide appropriate credit union product solutions.

To deliver service in alignment with our Service Commitments:
- I will earn respect and build trust by acting with integrity in every situation.
- I will understand my role in supporting the team to achieve our purpose.
- I will focus on people over products and build lasting relationships.
- I will take ownership and accept responsibility.
- I will treat my coworkers with the same high standards as I treat my member.
- I will continuously look for ways to improve myself, my credit union, and my community.
- I will accept there is no "they". We are one working toward the same mission.
- I will commit to the core values.
Possess adequate product knowledge as measured by the annual product knowledge certification assessment.
Meet or exceed established sales and service goals.

SUMMARY:Responsible for building relationships with our credit union members. Must be able to present credit union products and services that match the member needs. Assist members in resolving account and/or loan related problems.
Build member relationships through proactively identifying additional products and services that will aid the member in achieving their financial goals. Communicate effectively with prospective and current members and represent the credit union in a positive and professional manner. Provide highest level of caring, personalized service and quality products, while staying abreast of members' needs and expectations.
Primarily provides member services via telephone, email, text, or chat by performing transactions on members' accounts, answers questions and cross-sells credit union services, opening accounts, process loan applications, and resolving member concerns.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
In accordance with prescribed methods and operating policies and established practice, the Call Center Representative II:

Contribute to the development and refinement of the credit union's member growth and strategy working in a team environment dedicated to exceptional member service.
Ability to perform in a high-volume/production, fast-paced Call Center environment processing new accounts and assisting members. This includes inbound and outbound calls to members and potential members offering products and services to enhance the member engagement.
Ability to organize and prioritize work in a high volume and fast paced environment to ensure timely and accurate new account openings, processing of all requests, and resolving member questions, concerns, or issues.
Professionally greets and interviews members and potential members to determine financial needs. Suggests and explains appropriate deposit, lending, and investment products.
Answers questions about products and services and recommends suitable products and services as well as suitable insurance products and ancillary products; resolves problems that are within their authority; refers problems that are beyond their authority to their supervisor, along with their recommendations.
Uncovers opportunities to refer business to other lines of business partners within the credit union such as mortgage solutions, member business solutions, and investment solutions.
Responsible for accurately completing New Account applications received via online and mobile applications. Capturing member's direct deposit, gathering all required documents, properly following compliance, and regulatory guidelines.
Work cooperatively with Call Center team as well as other departments to assist members and connects members to appropriate staff member or department when needed with minimum transfers.
Processes a variety of financial transactions for members including processing transfers and loan payments within credit union accounts, issuing checks/drafts, and other negotiable instruments.
Identify cross-sell opportunities to enhance relationship with member and provide enhanced services to members by maintaining expert level of knowledge of Credit Union features and benefits, products, and services. This position models a retail type sales and service environment.
Responds and researches member inquiries regarding account history including loan amortization, access to services, resolving account discrepancies, balancing and reconciling, card and account disputes, adding or reducing service features on various accounts, assisting members to make the most effective use of automated services and explaining loan decisions.
Effectively explain the features and benefits of credit union electronic services and payments including debit and credit cards, eVoice, SilverConnect, online and mobile banking (consumer and business) including bill payment, mobile app functions, POPmoney (P2P), Card Controls, Positive Pay, online wires, direct deposit, ACH and payroll deduction.
Be familiar with Loans PQ, and able to review and communicate credit application decisions for consumer loans.
Take ownership of all member requests, with minimal need to refer to another department within the Credit Union.
Performs clerical duties such as photocopying, faxing, processing incoming and outgoing mail, filing and notary services.
May perform Senior Call Center Representative duties as required in their absence.
May assist in training new Call Center Representatives in all financial service transactions and Call Center procedures.
Meet and/or exceed all assigned call center goals (i.e. Average Handle Time, Abandon Call Ratios, Average Hold Time, and Percentage of Connected Calls. This includes all new account cross sell ratio goals and referrals.
Competent and confident in the sales environment.
Meet or exceed minimum expectations and referral goals as assigned.
Follow established credit union policies and procedures, government rules and regulations, and security guidelines.
Cooperative and positive attitude toward members, potential members, and credit union team.
Maintain a professional appearance and demeanor.
Adhere and promote the credit union's core values (SMART Pro).
Perform all required functions with accuracy, efficiency, dependability and within the Credit Union's standard of conduct.
Performs other duties as assigned.

EDUCATION and/or EXPERIENCE:High School diploma or GED; two-five years related experience and/or training; or equivalent combination of education and experience.
Thorough knowledge of credit union's computer systems for performing basic input/output tasks including Word and Excel desired.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*
**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**
SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
DRUG-FREE WORKPLACE

Apply Now

Refine Your Search

senior line jobs in henderson nv

Call Center Representative II

Data Center Lead Electrical Commissioning Engineer

SENIOR FINANCIAL PLANNING & ANALYTICS ASSOCIATE

Director of Maintenance (DOM) FAA Part 135 Operator Passenger Tours

Director of Clinical Services

Licensed Insurance Sales Producer (Base + Commission | Farmers Agency Partner)

Senior Electrical Engineer

Senior Electrical Engineer

Sr. Field Adjuster, Homeowner Claims - Las Vegas, NV (Local)

Revenue Manager

Aircraft Mechanic I - Structures (NVP)

Aircraft & Ground Support Technician

Senior Manager of Fellowships

Senior Living Advisor - Remote

Leadership Training Specialist

Director of Transport and Support Services

Production Technician - I

Sr. Operations Manager

Security Operations Center (SOC) Operator

Senior Representative, Health Plan Provider Relations (Las Vegas, NV)

I want to receive the latest job alert for senior line in henderson nv

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