Top 97 It support specialist Jobs in Hershey Pa

Onsite: IT Support Specialist at Harrisburg PA
Software Technology Inc —Harrisburg, PA
- Schematics
- English
- Mid-level
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Tier 2 Operational Support - Dauphin County, PA/Hybrid
Software Technology Inc —Dauphin County, PA
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Work from home
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Onsite Service Desk Technician
Iris Technology Group, LLC —Camp Hill, PA
- $45,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
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12d
Customer Support Specialist - IT
Constellation Energy Generation, LLC. —Middletown, PA
- $58,500 - $97,200 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
4d
Digital Systems Specialist I
The Hershey Company —Hershey, PA
- Online Application
- English
- Windows
- Organizational skills
Support Specialist Intermediate - Information Systems End User Services
Penn State Health —Hershey, PA
- Full-time
- Background check
- 5 years
- Mid-level
- Paid parental leave
- Health insurance
2d
Jr. IT Support Specialist
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
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9d
Help Desk Support Analyst
Cordicate IT —Hershey, PA
- Up to $50,000 a year
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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2d
Desktop Support in Middletown, Pennsylvania
Virtual Service Operations —Middletown, PA
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
6d
IT Technician
Integrated Technologies Group —York, PA
- $70,000 - $85,000 a year
- Full-time
- Background check
- Windows
- Driver's License
- Health insurance
- Dental insurance
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6d
Technical Support Specialist (NE)
Syncreon —Middletown, PA
- On call
- Computer Science
- English
- Mid-level
Associate, PC Consultant
UPMC —Harrisburg, PA
- $23.60 - $35.38 an hour
- Full-time
- Hospital
- Mid-level
- Ability to lift 50 pounds
7d
IT Helpdesk Tech
Amphenol Communications Solutions —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
12d
IT Helpdesk Tech
Amphenol TCS —Yocumtown, PA
- Extended hours
- Computer literacy
- Office
- Windows
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12d
Jr. IT Support Technician
webfx.com —Harrisburg, PA
- $47,000 - $50,000 a year
- Multiple hires
- Research
- Office
- Windows
- Profit sharing
- Wellness program
Quick Apply
9d
IT Desktop Support - Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Entry level
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IT Support Specialist Level 3 (MSP)
ONE2ONE Inc. —Lancaster, PA
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Health insurance
- 401(k)
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Network Security & IT Support Specialist
Leverage Technologies Inc —Harrisburg, PA
- $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- Associate's degree
Quick Apply
13d
IT Support Technician - End User Services [SCCM remote, RDP, ARD)]/Harrisburg, PA
Software Technology Inc —Harrisburg, PA
- Office
- 1 year
- Entry level
- Free parking
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IT OPERATIONS SPECIALIST
JUBILEE MINISTRIES INC. —Lebanon, PA
- $24 an hour
- Full-time
- Research
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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it support specialist jobs near hershey pa

Onsite: IT Support Specialist at Harrisburg PA

Software Technology Inc -
Harrisburg, PA

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Job Details

Qualifications

Desktop computer repair
Data model design
Customer communication
Report writing
Schematics
BMC Remedy
Team leadership
Laptop (troubleshooting support)
Interpreting technical drawings
English
Printer (troubleshooting support)
Software installation
Microsoft System Center
Assembly
Driver's License
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Remote access software
Customer support ticket management
WAN
Networking equipment (troubleshooting support)
Leading team collaboration initiatives
Technical customer support for office equipment
Twisted pair cables handling
Desktop administration
Standard operating procedures (SOPs)
Peripheral hardware support
Operating system installation
Ticketing system technical support

Full Job Description

Hi there,

Hope you are doing well

My name is Kishore Kallem from Software Technology Inc. Trying to reach you regarding a job opportunity, please go through the below description and let me know if you are interested.

Title: IT Support Specialist

Location: Harrisburg PA

Duration: Long Term

***This requisition requires only a virtual interview via Teams with video-enabled.***

***This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120)***

Candidate will be a member of the Driver and Vehicle Services (DVS) District 7 IT Support Team supporting located in Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. The Workstation Specialist will be responsible for assisting IT staff by providing Tier 2 support for hardware and software and installation and troubleshooting services throughout District 7. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in both a network (primarily) and stand-alone environments. The ability to use diagnostic software is required. The ability to read, understand and follow technical manuals, schematics, and documented processes in the English language is required. The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required. Specific knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, and SCCM. The resource may also be required to document and follow technical processes. Strong communications, customer service skills, leadership, a high level of attention to detail, and the ability to function effectively in a fast-paced environment are also required. This team member will occasionally be required to travel to Driver and Photo License Centers providing IT support assistance with the possibility of assisting at other local facilities within the District 7 coverage area.

Essential Responsibilities

Monitor incident queues for issues and take ownership and assist customers as required
Keep all support tickets up to date and well documented
As required, provided documentation on issue resolution for other teams
Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Actively contributes as an expert or actual designer.
Coordinates product design reviews to verify that design meets quality standards and functional/technical requirements.
Provides accurate estimates for design and programming efforts for system changes and enhancements.
Coordinates enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model.
Confirms that technical architecture will support all changes required by product enhancements.
Effectively leads product tests and trials.
Identifies appropriate business examples to illustrate key concepts / features.
Anticipates, identifies, tracks, and resolves issues and risks affecting own work and work of the Application Team.
Develops contingency plans as necessary.
Applies specific expertise to ensure that products meet defined customer objectives.
Anticipates and resolve issues specific to the team.
Determines time estimates and schedule for own work and resolve issues in a timely manner.
Identifies and tracks issues, risks and action items.

Required Skills and Experience

Required: Valid Driver's License
Required: 3+ years' experience installing, configuring and troubleshooting PC hardware/software in an enterprise LAN/WAN environment
Required: 3+ years' experience installing and supporting laptops/docking stations
Required: 3+ years' experience installing and supporting multifunction print devices
Required: 3+ years' experience with Remedy or similar ticketing system
Required: 3+ years' experience with premise cabling (installing Cat5e/6 cable and terminations)
Required: Possess the following core competencies: continuous attention to detail, high performance in a fast-paced, multitasking environment, disciplined to follow established SOPs, and effective communication skills, both written and spoken, in the English language
Desired: Experience with Cisco VPN router installation and support
Desired: Experience with Active Directory
Desired: Experience with Hyena System Management Software
Desired: Experience with Microsoft System Center Configuration Manager
Desired: Experience creating process documentation (strong writing skills)
Desired: Experience in project management
Desired: Experience leading team deployments.

Sincerely,

Kishore Kallem

Direct: 619-919-0103 | Fax: 866-608-6686

Email: [email protected] | Web: www.stiorg.com

100 Overlook Center, Suite 200

Princeton, NJ 08540.

Quick Apply

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it support specialist jobs in hershey pa

Onsite: IT Support Specialist at Harrisburg PA

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