Top 89 Guest service agent Jobs in Hi

Guest Service Agent
Marriott International, Inc —Honolulu, HI
- $28.67 - $35.84 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Entry level
Front Desk Agent
Renaissance Honolulu Hotel & Spa —Honolulu, HI
- $31 - $32 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
Quick Apply
5d
Guest Service Agent
The Kahala Hotel & Resort —Honolulu, HI
- $28.67 - $35.84 an hour
- Full-time
- English
- Computer skills
- Communication skills
Quick Apply
Guest Service Agent
Royal Kona Resort —Kailua-Kona, HI
- $28.17 an hour
- Part-time
- English
- Math
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Overnight Guest Service Agent (Casual), Vacation Ownership Ocean Tower - Hilton Waikoloa Village
Hilton —Waikoloa, HI
- $26.26 - $29.18 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Kona Hotel Concierge - Activity & Sales
Pleasant Holidays, LLC —Kailua-Kona, HI
- From $20 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- COVID-19 protective measures
- Paid holidays
Reservation Agent
E Noa Corporation —Honolulu, HI
- $17 - $22 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Conflict management
- Free parking
- Paid holidays
Quick Apply
1d
Front Desk Agent
Poipu Kai —Koloa, HI
- $23.49 an hour
- Part-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Free parking
- Employee discount
Guest Service Agent
Maui Vacation Rentals —Kīhei, HI
- $20 an hour
- Weekends as needed
- Background check
- Hotel
- Driver's License
Quick Apply
GUEST SERVICE AGENT
Hoshino Resorts Hawaii LLC —Honolulu, HI
- $25.41 an hour
- Extended hours
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent - Hale Hōkūala Kauaʻi, Curio Collection by Hilton
Hilton —Lihue, HI
- $29 - $32 an hour
- Full-time
- 1 year
- Entry level
- Resort
- Free parking
- Paid parental leave
10d
Dual Branded Guest Service Agent | Hyatt Place + Hyatt House | Ho'opili, HI
Hyatt Place + Hyatt House —'Ewa Beach, HI
- $22.75 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
8d
Guest Service Agent - Hilton Waikoloa Village
Hilton —Waikoloa, HI
- $25.39 - $28.21 an hour
- 8 hour shift
- Entry level
- Resort
- Under 1 year
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Rosewood Hotel Group —Hawaii
- $27.87 an hour
- Weekends as needed
- Sanitation
- High school diploma or GED
- Entry level
Front Desk Agent
The Westin Princeville Ocean Resort Villas —Princeville, HI
- $34.18 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Guest Service Agent
Mauna Lani —Waimea, HI
- $25.32 an hour
- Full-time
- Writing skills
- Sanitation
- English
Quick Apply
Front Desk Agent
Waikiki Banyan —Honolulu, HI
- $27.24 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Free parking
- Health insurance
Guest Service Agent | Holiday Inn Express | Honolulu, HI
PM Hospitality Strategies, Inc. —Honolulu, HI
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Reservations Agent
Marriott International, Inc —Lahaina, HI
- $32.89 an hour
- Full-time
- Sales
- High school diploma or GED
- Entry level
- Employee discount
Front Desk Supervisor
Renaissance Honolulu Hotel & Spa —Honolulu, HI
- $35 an hour
- Ability to walk for extended periods
- Writing skills
- Basic math
- 401(k) matching
- Employee discount
Quick Apply

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guest service agent jobs near hi

Guest Service Agent

Marriott International, Inc -
Honolulu, HI

Apply Now

Job Details

Part-time
$28.67 - $35.84 an hour

Qualifications

Record keeping
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Financial transaction processing
Phone communication
Greeting customers
Cash drawer securing
Answering guest questions
Hotel room assignment management
Hotel daily report preparation
Entry level
Client interaction via phone calls

Full Job Description

Additional InformationOn-Call, weekend and holidays availability preferred, Previous hotel experience preferred, Must be able to stand for long periods of time, Ability to multi-task and work well under pressure.
Job Number26094682
Job CategoryRooms & Guest Services Operations
Location2552 Kalakaua Ave, Honolulu, Hawaii, United States, 96815
SchedulePart Time
Located Remotely?N
Position Type Non-Management
Pay Range: $28.67-$35.84 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service agent jobs in hi

Guest Service Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Overnight Guest Service Agent (Casual), Vacation Ownership Ocean Tower - Hilton Waikoloa Village

Kona Hotel Concierge - Activity & Sales

Reservation Agent

Front Desk Agent

Guest Service Agent

GUEST SERVICE AGENT

Guest Service Agent - Hale Hōkūala Kauaʻi, Curio Collection by Hilton

Dual Branded Guest Service Agent | Hyatt Place + Hyatt House | Ho'opili, HI

Guest Service Agent - Hilton Waikoloa Village

Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent | Holiday Inn Express | Honolulu, HI

Reservations Agent

Front Desk Supervisor

I want to receive the latest job alert for guest service agent in hi

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