Top 94 Customer service coordinator Jobs in Hialeah, Fl

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)
Chen Medical Associates —Miami, FL
- $17.00 - $24.26 an hour
- Overtime
- Remote
- Microsoft Outlook
- Medical office experience
- Mid-level
- Opportunities for advancement
Customer Service & Dispatch Coordinator
Amerikooler —Hialeah, FL
- $22 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator (Front Office)
Seal It with a Smile Pediatric Dentistry —Aventura, FL
- $24 - $32 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Free parking
- Paid holidays
Quick Apply
Front Desk Coordinator / Receptionist – Behavioral Health (Full-Time, On-Site)
Vytalyze Minds Corp —Hialeah, FL
- $18 - $23 an hour
- Extended hours
- Spanish
- HIPAA
- English
Quick Apply
Logistics and Customer Service Coordinator
MR WINTER INC —Medley, FL
- $22 - $25 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Continuous improvement
- Paid training
- Flexible schedule
Quick Apply
Property Administrator (Real Estate & Customer Experience Coordinator)
Prologis —Miami, FL
- $27.89 - $38.46 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Front Desk Receptionist and Patient Coordinator
Arviv Medical Aesthetics —Miami, FL
- $20 - $24 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Care / Front Desk Sales Coordinator – Orthodontic Office
IVANOV ORTHODONTICS —Miami Lakes, FL
- $16 - $27 an hour
- Full-time
- Spanish
- Dental office
- English
- Paid time off
- Referral program
Quick Apply
Logistics Coordinator
Confidential —Davie, FL
- $45,000 - $75,000 a year
- Full-time
- Spanish
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Insurance Account Coordinator
DV HR Solutions —Coral Gables, FL
- $45,000 - $55,000 a year
- Full-time
- Background check
- Spanish
- Google Workspace
Quick Apply
10d
Front Desk Coordinator
Miracle Smile Dentistry —Coral Gables, FL
- Full-time
- Private practice
- Spanish
- Dental office
Quick Apply
4d
ERD Coordinator
Dade Medical —Miramar, FL
- HIPAA
- Mid-level
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
4d
Admissions Coordinator | Must Have Call Center Experience
Agape Behavioral Health —Fort Lauderdale, FL
- $45,000 - $65,000 a year
- Full-time
- Addiction Medicine
- HIPAA
- Residential
- Health savings account
- Health insurance
Quick Apply
4d
Billing Coordinator and Front Desk
Paya Dental & Associates —Hialeah, FL
- $20 - $22 an hour
- Full-time
- Dental office
- Mid-level
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
8d
Front Desk Coordinator
First Quality Laboratory —Pembroke Pines, FL
- From $3,000 a month
- Contract
- Spanish
- Customer service
- Computer literacy
Quick Apply
Patient Care Coordinator
VITAS Healthcare —Miramar, FL
- Weekends as needed
- Spanish
- High school
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Service Coordinator
Summit Fire & Security —Fort Lauderdale, FL
- $25 - $30 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid holidays
- Disability insurance
Operations & Customer Success Coordinator
Meltpoint Plastics International —Medley, FL
- $50,000 - $55,000 a year
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Coordinator
Cano Health —North Miami, FL
- Full-time
- BLS Certification
- English
- High school diploma or GED
Quick Apply
1d
Patient Care / Front Office Coordinator
DermCare Management —Aventura, FL
- Call employer
- Mid-level
- Administrative experience
- Clinic
Quick Apply
5d

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Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

Chen Medical Associates -
Miami, FL

Apply Now

Job Details

Full-time
$17.00 - $24.26 an hour

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general inquiries and other patient sales and service call interactions. The incumbent in this role is accountable for providing excellent customer service as they approach each interaction as an opportunity to support better patient health. He/She supports initiatives and medical centers across all ChenMed entities by assisting with key business functions of the department and medical centers and serving patients according to corporate policies and regulations. This incumbent is also responsible for achieving departmental quality, compliance and productivity standards while delivering VIP level customer service.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries.
Responds to patient inquiries based on the ChenMed core model for care.
Escalates issues/concerns as appropriate.
Makes appropriate and timely decisions according to department standards, procedures and policies.
Documents interactions using web-based technology.
Maintains business relationship by providing prompt and accurate service to promote loyalty.
Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions.
Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

Competent-level business acuity
Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
Exceptional verbal communication skills including active listening
Excellent organizational and multi-tasking skills
Passion for serving others, particularly seniors, with initiative-taking solutions
Ability to successfully operate in a demanding environment
Proficient in keyboarding as well as, Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook; competent in other systems required for the position
Availability and willingness to work overtime hours as requested by leadership and based on the staffing needs of the business
Spoken and written fluency in English; bilingual a plus (Spanish, Creole, Vietnamese preferred)

EDUCATION AND EXPERIENCE CRITERIA:

High school diploma or GED equivalent required
A minimum of 2 years of customer service experience required; in a call center or similar environment
A minimum of 1 year experience working in a fast paced medical office or healthcare setting, highly preferred
Must reside in the continental United States and within a state were the company is established as a business entity
Experience with web-based customer relationship management systems

PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

#LI-Remote

Apply Now

Refine Your Search

customer service coordinator jobs in hialeah, fl

Service Team Coordinator - Inbound Call Center Agent (Healthcare) (Remote)

Customer Service & Dispatch Coordinator

Patient Care Coordinator (Front Office)

Front Desk Coordinator / Receptionist – Behavioral Health (Full-Time, On-Site)

Logistics and Customer Service Coordinator

Property Administrator (Real Estate & Customer Experience Coordinator)

Front Desk Receptionist and Patient Coordinator

Patient Care / Front Desk Sales Coordinator – Orthodontic Office

Logistics Coordinator

Insurance Account Coordinator

Front Desk Coordinator

ERD Coordinator

Admissions Coordinator | Must Have Call Center Experience

Billing Coordinator and Front Desk

Front Desk Coordinator

Patient Care Coordinator

Service Coordinator

Operations & Customer Success Coordinator

Front Desk Coordinator

Patient Care / Front Office Coordinator

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