Top 503 Customer success specialist Jobs in Hialeah, Fl

Customer Success Manager Senior Specialist
Amadeus IT Group —Miami, FL
- Full-time
- Hybrid work
- Microsoft PowerPoint
- 7 years
- Engineering
- Paid holidays
- Health insurance
11d
Automotive Accounts Payable Specialist - Murgado Automotive Group!
Murgado Automotive Group —Miami, FL
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr. Export Compliance Specialist (USI7)
VSE AVIATION INC (US) —Doral, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Operations & Client Success Specialist – Premium Accounts
Miami Prestige Interiors —Miami, FL
- $62,000 - $120,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
4d
Specialist, Residential Field Sales
Breezeline —Miramar, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Paid holidays
Education Professional Development Supervisor
Catapult Learning —Miami, FL
- From $60,000 a year
- Full-time
- School experience
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Recruitment Consultant
Hays —Plantation, FL
- From $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Personal Injury Intake Specialist
Workman Injury Law, PLLC —Fort Lauderdale, FL
- $20 - $25 an hour
- Full-time
- Spanish
- English
- In-person
- Paid holidays
- Health insurance
Quick Apply
Digital Marketing Contact Automation Specialist
Seminole Hard Rock Support Services —Davie, FL
- Full-time
- Background check
- Computer Science
- Marketing
Quick Apply
Quality Assurance Specialist
Broward Healthy Start Coalition —Fort Lauderdale, FL
- $45,000 - $52,000 a year
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Associate Veterinarian - Part-time
Petco —Pembroke Pines, FL
- Part-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- 401(k)
VIP SERVICE SALES
Doral Automotive Group —Miami, FL
- Full-time
- Spanish
- Clean driving record
- Dealership
Quick Apply
Market Development-Outside Sales
W.B. Mason —Medley, FL
- $60,000 - $65,000 a year
- Full-time
- Customer service
- English
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Non-clinical Navigator - Full Time - Peds Neurosurgery
Memorial Healthcare System —Hollywood, FL
- Full-time
- Customer service
- BLS Certification
- Mid-level
1d
Remote Independent Medicare Sales Agent (1099)
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Remote Medicare Sales Agent - Independent Contractor (1099)
MyPlanAdvocate —Florida
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Customer Service Representative
WorldVia —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Manager
Trivium —Miami, FL
- $42,000 - $90,000 a year
- Full-time
- Remote
- Sales
- English
- Mid-level
- Flexible schedule
Quick Apply
Stock Specialist, Miami
Hermès Paris —Miami, FL
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Profit sharing
- Paid parental leave
9d

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customer success specialist jobs near hialeah, fl

Customer Success Manager Senior Specialist

Amadeus IT Group -
Miami, FL

Apply Now

Job Details

Full-time
11 days ago

Benefits

Paid holidays
Health insurance
Paid time off
On-the-job training

Qualifications

Solution sales
Non-technical user support
Customer relationship building
Global distribution systems (GDS)

Full Job Description

Job Title

Customer Success Manager Senior Specialist

About The Business Area/Department :

Customer Success Management for travel sellers is responsible for the up sell / x sell lead generation, account retention and revenue realization for the Retail and Business travel travel agencies in NORAM.

Summary of the role:

Responsible for managing medium/large customer/s empowering them to unlock the most value of Amadeus solutions for higher return on their investment and business impact.
CSMs aim to bring in more expertise to support our customer business expansion. Responsible for understanding the needs and constraints of customers, and then promoting early adoption and best usage of Amadeus products to derive maximum value for the customer.
The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions.
CSMs lead the post-sales cycle and are an essential part of completing a successful a sale, as well as promoting renewals and expansion of accounts.

In this role you’ll:

Drive up-front customer alignment and goal-setting
Participate in internal handover meetings organized by AM to understand Account Plan and customer context
Orchestrate Amadeus roles in engaging customer in upfront goal-setting and design – including external meetings with (key) decision makers to agree on program KPIs, method for tracking, and program design elements
Co-create success plan with buyer / decision makers, codifying program value-driving outcomes
Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readiness
Ensure early adoption and usage
Share progress updates to key buyer / decision maker on implementation journey working with implementation team
Lead final “go-live” meeting – with key administrators and decision maker post implementation to align on deployment
Proactively check-in during first 90 days post launch discussing key data points (user/admin login rate, number of active users) and tactically problem-solve ways to boost adoption
Share helpful resources and collateral content with administrators in early stages to support deployment
Manage ongoing customer health
Proactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption
Lead monthly, mid-year and annual business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking (via automated dashboards)
Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates
Support AM in renewals and expansion (upsell)
Identify upsell or expansion opportunities and engage with relevant team (Pre-Sales and Account Management).
Check-in regularly with AM to discuss opportunities for account growth (in line with AM account plan), and ways to address bottle-necks to growth.
Support AM in renewals preparation, being pulled in by AM to share customer progress towards value (Customer Success Plan) that AM will use to drive renewals treatment

About the ideal candidate:

Proficient in Amadeus produces and processes. Great communication skills to translate technical complex information into digestible words for non-technical stakeholders.

Problem solving mentality, proactive and strategic mindset.

Has business acumen and can identify challenges and risk at an anticipated time.

Can track its own sales lifecycle although it’s not responsible for pricing or contractual negotiations.

Can create team works to generate a core account team for their portfolio, has some project management skills and is proficient at excel and power point.

Has some knowledge about AI and it is not scare of apply it.

Required Qualifications:

Education: Bachelor’s degree in business, Engineering, Technology, or equivalent work experience.

Minimum of 7 years of successful customer-facing experience engaging with stakeholders at all levels.

Must be curious and knowledgeable about Amadeus solutions. Can extract and present solution values to customers.

Prior travel experience is a plus.

Ability to develop network internally and with customers.

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Hybrid working model.

Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Apply Now

Refine Your Search

customer success specialist jobs in hialeah, fl

Customer Success Manager Senior Specialist

Automotive Accounts Payable Specialist - Murgado Automotive Group!

Sr. Export Compliance Specialist (USI7)

Operations & Client Success Specialist – Premium Accounts

Specialist, Residential Field Sales

Education Professional Development Supervisor

Recruitment Consultant

Personal Injury Intake Specialist

Digital Marketing Contact Automation Specialist

Quality Assurance Specialist

Medicare Sales Agent - Independent Contractor (1099) Opportunity

Associate Veterinarian - Part-time

VIP SERVICE SALES

Market Development-Outside Sales

Non-clinical Navigator - Full Time - Peds Neurosurgery

Remote Independent Medicare Sales Agent (1099)

Remote Medicare Sales Agent - Independent Contractor (1099)

Customer Service Representative

Customer Success Manager

Stock Specialist, Miami

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