Top 15 Senior technical support Jobs in Hialeah Gardens, Fl

Senior Help Desk Technician II
Contact Government Services, LLC —Miami, FL
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Service Desk Analyst, Support
CITRIN COOPERMAN ADVISORS LLC —Coral Gables, FL
- $60,000 - $75,000 a year
- Full-time
- Office
- 3 years
- Analysis skills
Senior Help Desk Technician
Contact Government Services, LLC —Miami, FL
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Holland & Knight LLP —Miami, FL
- Full-time
- Background check
- Spanish
- English
- Profit sharing
- Paid parental leave
Senior Technical Support Specialist
Reeco —Miami, FL
- Full-time
- 5 years
- Organizational skills
- Senior level
Quick Apply
3h
Sr. Executive & VIP Endpoint Support Specialist
University of Miami —Miami, FL
- Full-time
- 7 years
- Windows
- Residential
- Health insurance
- Dental insurance
IT Service Desk Technician ( Miami Gardens)
Chen Medical Associates —Miami, FL
- $22.00 - $31.42 an hour
- Full-time
- Microsoft Outlook
- Bachelor of Science
- English
- Opportunities for advancement
Senior Level Network Support Engineer
US HealthCare Careers —Miami, FL
- Full-time
- Computer science
- Computer Science
- PMP
Quick Apply
Engineer Sr, Technical Support
CCL/ABG —Miami, FL
- Full-time
- Up to 50% travel
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Miami, FL
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Sr. Customer Service Representative-Bilingual
Advance Esthetic, LLC —Fort Lauderdale, FL
- $16 - $18 an hour
- Full-time
- Bilingual
- CRM software
- Background check
- Health insurance
- Dental insurance
Quick Apply
Senior Warranty Expert - Americas
Wärtsilä —Fort Lauderdale, FL
- Hybrid work
- Spanish
- 5 years
- Engineering
20h
Associate Field Support Technician
Chen Medical Associates —Miami, FL
- $22.00 - $31.42 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Opportunities for advancement
Sr. Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
Senior Customer Service Representative
Centennial Bank —Fort Lauderdale, FL
- Word processing
- Basic math
- Mid-level

Discover related jobs

Based on your search for senior technical support jobs.

Senior Help Desk Technician II
Contact Government Services, LLC —Miami, FL
Accurately answer user support questions of software and hardware in the EOUSA office environment. Set up and support conference and training rooms for…
$108,000 - $156,000 a year
Quick Apply
Senior Service Desk Analyst, Support
CITRIN COOPERMAN ADVISORS LLC —Coral Gables, FL
Have excellent communication skills with the ability to work across technical and non-technical teams. Possess strong technical troubleshooting skills across…
$60,000 - $75,000 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Desktop Support Analyst
Advanced Drainage Systems —Hilliard, OH
Provide advanced onsite, remote, telephone, email, and desk-side technical support for users and guests. As a senior technical resource and mentor within the…
1d
Branch Workplace Technology - Product Delivery, Senior Associate -
JPMorganChase —Columbus, OH
Comfortable working in dynamic environments with incomplete data to develop directionally correct answers. Ability to synthesize/analyze diverse information,…

Show more jobs in cities nearby

I want to receive the latest job alert for senior technical support in hialeah gardens, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical support jobs near hialeah gardens, fl

Senior Help Desk Technician II

Contact Government Services, LLC -
Miami, FL

Quick Apply

Job Details

Full-time
$108,000 - $156,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Video conferencing software
Video conferencing systems operation

Full Job Description

Senior Help Desk Technician II

Employment Type: Full Time

Department: Help Desk

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Backup/Restoration admin/support
File Server support
User Account/Mailbox administration
Software/Hardware installation
Handheld device installation/troubleshooting/support
Remote User setup/support/troubleshooting
End-user training
Creation of procedural documentation
Creation of spreadsheets/databases for tracking purposes
Record and update required information for all IT-related tickets utilizing ITIL
Creation of Incident work-log entries
Accurately answer user support questions of software and hardware in the EOUSA office environment
Maintain Account Management forms for new and departed users per Government policy and procedures
Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices
Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets
Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications
Submit weekly status reports and monthly surveys
Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface
Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions

Qualifications:

One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include:
ITIL Foundations certification
Change Management experience
Active DOD clearance of Level 6 Public Trust or above

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package:

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [email protected]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

senior technical support jobs in hialeah gardens, fl

Senior Help Desk Technician II

Senior Service Desk Analyst, Support

Senior Help Desk Technician

IT Support Technician

Senior Technical Support Specialist

Sr. Executive & VIP Endpoint Support Specialist

IT Service Desk Technician ( Miami Gardens)

Senior Level Network Support Engineer

Engineer Sr, Technical Support

Senior Technical Support Agent - East Coast, Night Shift

Sr. Customer Service Representative-Bilingual

Senior Warranty Expert - Americas

Associate Field Support Technician

Sr. Analyst, Enterprise Service Desk

Senior Customer Service Representative

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for senior technical support in hialeah gardens, fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected