Top 100 It Jobs in Highland Ca

Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
IT Operations Team Lead
RadNet Inland Empire —Riverside, CA
- $70,000 - $79,000 a year
- Full-time
- Writing skills
- System design
- Mid-level
- Health savings account
- Health insurance
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
10d
IT Support Engineer
Confire EMS —San Bernardino, CA
- $77,000 - $93,000 a year
- Ability to walk for extended periods
- Mid-level
- Office
IT Help Desk
Exigent Systems Inc. —Riverside, CA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Windows
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
INFORMATION TECHNOLOGY ANALYST I
San Bernardino Superior Court —San Bernardino, CA
- $6,675.66 - $8,627.32 a month
- Background check
- Research
- Office
9d
INFORMATION TECHNOLOGY TECHNICIAN II
San Bernardino Superior Court —San Bernardino, CA
- $36.18 - $46.75 an hour
- Background check
- Research
- Mid-level
9d
Desktop Support Technician
University of California, Riverside —Riverside, CA
- $32.00 - $48.72 an hour
- Full-time
- Mid-level
- Analysis skills
- University
IT Support Specialist II
Advanced Innovative Technology Corp —Redlands, CA
- $28 - $32 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
1d
IT Field Services Technician
Syncreon —Rialto, CA
- $31.12 - $36.81 an hour
- Weekends as needed
- English
- Mid-level
- Warehouse
IT Technical Support Specialist
Syncreon —Moreno Valley, CA
- $30 - $36 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
IT Help Desk Technician - $25-30/hour
Solar Atmospheres Of California, Inc. —Fontana, CA
- $25 - $30 an hour
- Office
- High school diploma or GED
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
DC Sup IT Systems Admin
Deckers Brands —Moreno Valley, CA
- $33.32 - $45.00 an hour
- Full-time
- Inventory management
- Leadership
- Entry level
IT Specialist II
MFI Recovery Center —Riverside, CA
- $33 an hour
- Full-time
- Current TB test
- Computer Science
- Pass drug screening
- Dental insurance
- Flexible spending account
Quick Apply
3d
Field Support Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Current TB test
- Research
- Mid-level
2d
IT Associate
Woodcraft Rangers —Inland Empire, CA
- $28.00 - $33.50 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
17h
NOC Technician
University of California, Riverside —Riverside, CA
- $39.89 - $60.35 an hour
- Full-time
- Background check
- Mid-level
- Windows
IT Business Services Analyst
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Current TB test
- Computer Science
IT Help Desk Associate
UFC Gym —Corona, CA
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Work from home
- Employee discount
Quick Apply
9d
IT Project Analyst
Loma Linda University Health —Loma Linda, CA
- $42.19 - $56.75 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
5d

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it jobs near highland ca

Program Success Associate (West Coast Only)

Tuition.io, Inc.
California

Quick Apply

Job Details

Full-time
$21.64 - $26.44 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance

Qualifications

Software troubleshooting
Customer service
Call center experience
English
Bachelor's degree
Zendesk
Ticketing system technical support
Time management

Full Job Description

The Role & Responsibilities

Tuition.io’s Program Success (Customer Support) department is growing and we are looking to add another exceptional associate to the team to assist with providing support for our new Tuition Assistance software platform. This is a diverse, fast-paced customer support/call center style role including the following responsibilities:

This Opening Is Only Available to Candidates in PST or MT Time Zones
Deliver high quality customer support to end users of the Tuition.io platform through email, phone and online chat.
Develop operational knowledge of Tuition.io’s proprietary educational benefits platform.
Ensure end user support issues are resolved both completely and timely.
Troubleshoot platform-related issues as appropriate, suggesting ways to improve the experience of our users as well as our software platform.
This is a full-time role requiring 40 hours/week with occasional overtime hours as needed. There may also be opportunities for weekend shifts of 3 hours on Saturday and/or Sundays.
This is a remote role for the PST or MT time zones that reports to the Director of Program Success who is based in Los Angeles, CA.
Training for this role will start from 6:00am PST and will end at 2:30 pm PST as training will be conducted by our Director and Team Lead who are located on the West Coast.
Training is expected to take 4 weeks.
Once fully trained, this role will start at 8:30 am PST and will end at 5 pm PST. This start/end time cannot be changed.

Qualifications of Our Ideal Candidate:

2+ years of previous customer service experience in a tech start-up environment utilizing internal software platforms or 3+ years customer service/call center experience for a software provider requiring software troubleshooting with platform users.
1+ years experience using web-based support platforms (Zendesk, Freshdesk, Desk.com, etc.)
High level understanding of software troubleshooting and browser based software
Excellent verbal and written communication skills
Empathetic and a good listener
Strong customer advocate who goes the extra mile
Team player
Organized and resourceful with great time-management skills
Ability to manage multiple support channels including email tickets, live chat, and phone
Ability to learn and master new processes and procedures
Ability to thrive in a fast paced environment with rapidly changing priorities
High level of attention to detail and great problem solving skills
Bachelor’s degree

Bonus Points

Knowledge of Student Loans
Knowledge of Tuition Reimbursement or other educational benefits
Familiarity with modern workplace software such as Salesforce, Google Workspace, etc
Bilingual in English/Spanish or French/English

About Tuition.io

Tuition.io is a well-funded, rapidly growing company based in San Mateo, California with an additional office in Los Angeles, California. Founded in 2012, Our mission is to help employers attract, retain and upskill their workforces by providing a comprehensive range of education assistance benefits to their employees. Our services allow employers to help address two main issues: a) the increasing costs of higher education, and b) the $1.7 trillion student loan crisis in the US, while improving the financial wellbeing of their employees. We are the leading provider of education assistance benefits that are enabled through a fully integrated product suite. Please see www.tuition.io for an overview of our company.

Job Type: Full-time

Pay: $21.64 - $26.44 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

People with a criminal record are encouraged to apply

Education:

Bachelor's (Required)

Experience:

Zendesk: 1 year (Required)
Call center: 2 years (Required)
tech start-up: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

it jobs in highland ca

Program Success Associate (West Coast Only)

IT Operations Team Lead

Service Desk Analyst I

IT Support Engineer

IT Help Desk

INFORMATION TECHNOLOGY ANALYST I

INFORMATION TECHNOLOGY TECHNICIAN II

Desktop Support Technician

IT Support Specialist II

IT Field Services Technician

IT Technical Support Specialist

IT Help Desk Technician - $25-30/hour

DC Sup IT Systems Admin

IT Specialist II

Field Support Analyst I

IT Associate

NOC Technician

IT Business Services Analyst

IT Help Desk Associate

IT Project Analyst

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