Top 106 It support specialist Jobs in Highland Heights Ky

Level 3 IT Technician – MSP
Confidential —Blue Ash, OH
- $90,000 - $110,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Paid holidays
- Health insurance
Quick Apply
Managed Service Field Specialist
NextStep Networking —Cincinnati, OH
- $20 - $25 an hour
- Weekends as needed
- Google Workspace
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Regional Technology Operations Specialist II
Select Specialty Hospital - Cincinnati North —Cincinnati, OH
- Full-time
- Computer science
- Computer Science
- Hospital
- Dental insurance
- Paid time off
Quick Apply
1d
Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
8d
Bilingual IT Support Technician – English/Spanish
Nexus Wifi —West Chester, OH
- $17 - $19 an hour
- Full-time
- Spanish
- English
- US work authorization
- Health insurance
- Paid time off
Quick Apply
21h
Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
8d
IT Support II
Wise Staffing Group —Fairfield, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Technician
Jabil Circuit —Florence, KY
- Full-time
- Mid-level
- Continuous improvement
IT Support Specialist
FYDA FREIGHTLINER GROUP —Walton, KY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
7d
Desktop Support Technician - Erlanger, KY
ESP Global Services Limited —Erlanger, KY
- $50,000 - $52,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
Quick Apply
5d
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $38,500 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Information Systems Support Specialist (4553-07R)
Hamilton County, Ohio —Cincinnati, OH
- $25.90 - $33.67 an hour
- Overtime
- Computer Science
- Customer service
- System design
- Free parking
- Wellness program
Quick Apply
IT Specialist
Community Health Alliance-Ohio —Fairfield, OH
- $24.04 - $27.40 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
9d
System Technician I
KENTON COUNTY PUBLIC LIBRARY —Erlanger, KY
- $23.90 - $33.74 an hour
- Weekends as needed
- Inventory management
- Trade school
- 1 year
- Health insurance
- Dental insurance
7d
IT Support Specialist
Integrated Schoolhouse, Inc —Cincinnati, OH
- $50,000 - $55,000 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Helpdesk / Desktop Support Technician
Jungle Jim's —Fairfield, OH
- $21 - $23 an hour
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Deskside Analyst
Cincinnati Children's Hospital —Cincinnati, OH
- $23.90 - $29.88 an hour
- Full-time
- Hospital
- Mid-level
- Office
Help Desk Support Specialist Sr.
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $23.94 - $31.15 an hour
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
IT Desktop Technician I, Full Time, Second Shift
UC Health, LLC —Cincinnati, OH
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Computer Operator
Cincinnati Children's Hospital —Cincinnati, OH
- $20.57 - $25.72 an hour
- Weekends as needed
- Computer science
- Computer Science
- Hospital

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it support specialist jobs near highland heights ky

Level 3 IT Technician – MSP

Confidential
Blue Ash, OH

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Windows Server
Endpoint Security
Software troubleshooting
GPO
Establishing disaster recovery processes
Team leadership
Data recovery
Server backup and recovery
Microsoft Exchange
Windows
Network infrastructure
VLAN
Firewall
DHCP
Driver's License
DNS
Server virtualization
Network support
Networking equipment (troubleshooting support)
Microsoft Teams
Leading team collaboration initiatives
SharePoint
Data backup
VMware
Network security appliance implementation
TCP/IP
VPN management
Project leadership
PowerShell
Active Directory

Full Job Description

Location: Cincinnati, OH (On-site)

Job Type: Full-time

Experience Level: Senior (5+ years in IT Support, MSP experience preferred)

We are a trusted IT Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) serving small and medium-sized businesses in the greater Cincinnati area. We specialize in IT solutions, cybersecurity, and cloud services, delivering cutting-edge technology with a human touch. Our team thrives on solving complex IT challenges and keeping businesses secure and operational.

Position Overview

We’re looking for a highly skilled Level 3 IT Technician to join our growing team. In this role, you’ll be the highest escalation point for technical issues, providing expert-level support, troubleshooting, and problem resolution. You’ll work closely with clients, junior technicians, and project teams to ensure smooth IT operations and security compliance.

Key Responsibilities

Serve as the final escalation point for complex IT issues (server, networking, security, cloud, virtualization).
Manage, maintain, and troubleshoot Windows Server, Active Directory, Microsoft 365, and Azure environments.
Provide advanced troubleshooting for network infrastructure, including firewalls (SonicWall, Fortinet, Cisco), switches, and VPNs.
Implement and support security solutions, including SIEM, EDR, MFA, and backup/disaster recovery strategies.
Lead technical projects, including server migrations, cloud deployments, and network overhauls.
Turn Level 3 problems into repeatable processes that morph into Level 1 Helpdesk tickets.
Automate processes using PowerShell, scripting, or RMM tools.
Act as a mentor and escalation point for Level 1 and Level 2 technicians.
Ensure compliance with industry security standards (NIST, CIS, HIPAA, etc.).
Document technical solutions, processes, and client environments in an IT documentation system (IT Glue, Hudu, etc.).

Requirements

✅ Experience: 5+ years in IT support, preferably in an MSP environment.
✅ Certifications (Preferred): Microsoft (AZ-104, MS-100), CompTIA Security+, CCNA, or equivalent.
✅ Technical Proficiency:

Windows Server (2016/2019/2022/2025), Active Directory, Group Policy
Microsoft 365 Administration (Exchange, SharePoint, Intune, Teams)
MSP Toolsets
Networking (firewalls, VLANs, DNS, DHCP, VPN, SD-WAN)
Virtualization (VMware, Hyper-V)
Cybersecurity best practices and solutions
Backup & Disaster Recovery solutions (Datto, Veeam, Acronis)

✅ Soft Skills: Strong communication, problem-solving, and leadership abilities.
✅ Work Ethic: Self-motivated, detail-oriented, and capable of handling high-pressure situations.

Work with cutting-edge technology in cybersecurity and IT.
A team-oriented environment where your expertise is valued.
Professional growth and certification reimbursement opportunities.
Paid holidays and 18 PTO days per year.
Competitive salary ($90k - $110k) , health benefits (Paid 100%), and 401k retirement plan w match.
A chance to be part of an expanding, fast-paced MSP making a real impact.

Salary:

Salary for this position varies between $90,000 and $110,000. This will depend upon experience level ,skill-set, and certifications, among other factors.

Benefits:

We believe in offering stable employment and incredible benefits to our team members. We currently offer 100% paid medical, dental, and vision benefits for the individual. We also provide matching 401(k) contributions.

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in highland heights ky

Level 3 IT Technician – MSP

Managed Service Field Specialist

Regional Technology Operations Specialist II

Product Support Specialist - Scripting

Bilingual IT Support Technician – English/Spanish

Product Support Specialist - Software

IT Support II

IT Support Technician

IT Support Specialist

Desktop Support Technician - Erlanger, KY

Desktop Support Technician

Information Systems Support Specialist (4553-07R)

IT Specialist

System Technician I

IT Support Specialist

Helpdesk / Desktop Support Technician

Deskside Analyst

Help Desk Support Specialist Sr.

IT Desktop Technician I, Full Time, Second Shift

Computer Operator

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