Top 233 Front desk manager Jobs in Highland Park, Il

Hotel Guest Service Manager
Renaissance Chicago —Glenview, IL
- $70,000 - $75,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Paid training
- Dental insurance
Quick Apply
Front Desk Manager- Sports Illustrated Chicago
Sports Illustrated —Chicago, IL
- $90 - $91 an hour
- Email
- Inventory management
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
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3d
Guest Services Supervisor -Sheraton Northbrook Hotel, IL
Hotel Equities —Northbrook, IL
- $23 - $25 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
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Administrative Manager
Trilogy Inc —Chicago, IL
- $65,000 - $72,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- 403(b) matching
- Paid parental leave
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10d
Front Office Supervisor
Omni Hotels & Resorts —Chicago, IL
- $28.55 an hour
- Weekends as needed
- Management
- Mid-level
- Hotel
- Opportunities for advancement
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Front Office Manager
Pyramid Global Hospitality —Chicago, IL
- $70,000 - $75,000 a year
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
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12d
Manager, Store
Ross Stores —Elk Grove Village, IL
- $62,666 - $109,666 a year
- Weekends as needed
- 5 years
- Merchandising
- English
- Commuter assistance
- Health savings account
6d
Front Office Manager
DoubleTree by Hilton Hotel Chicago - North Shore Conference Center —Skokie, IL
- $60,000 - $68,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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Director of Front Office
Omni Hotels & Resorts —Chicago, IL
- $67,700 - $84,600 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Opportunities for advancement
Quick Apply
12d
Night Audit Agent
Fairfield Inn & Suites —Lombard, IL
- From $17 an hour
- Part-time
- Management
- Sales
- Windows
- Paid holidays
- Health insurance
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General Manager
Great Clips —Chicago, IL
- $60,000 - $100,000 a year
- Full-time
- Cosmetology License
- Customer service
- Merchandising
- Paid training
- Health savings account
Quick Apply
Sales Associate
Orangetheory Fitness —Mundelein, IL
- $15.40 an hour
- Part-time
- Background check
- US work authorization
- In-person
- Paid time off
- Employee assistance program
Quick Apply
Member Services Representative
Planet Fitness —Deerfield, IL
- $16 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
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Assistant Center Sales Manager, Greater Chicago
European Wax Center —Chicago, IL
- $19 - $21 an hour
- Full-time
- Mid-level
- Retail management
- Leadership
- Paid parental leave
- Health insurance
Quick Apply
Member Services Representative
Planet Fitness —Waukegan, IL
- $15.50 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Member Services Representative
Planet Fitness —Lake Zurich, IL
- $15.50 an hour
- 18 years or older
- Computer literacy
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Front Desk Supervisor
Homewood Suites Chicago Downtown —Chicago, IL
- $28 - $31 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Manager
Marriott International, Inc —Rosemont, IL
- $54,000 - $69,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Assistant General Manager
Kimpton Hotels & Restaurants —Chicago, IL
- $95,000 - $110,000 a year
- Weekends as needed
- 3 years
- Hotel
- Bachelor's degree
Quick Apply
2d
Front Office Manager
Aloft Chicago Mag Mile —Chicago, IL
- $72,000 - $80,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Mid-level
- Commuter assistance
- Flexible spending account
Quick Apply

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Hotel Guest Service Manager

Renaissance Chicago
Glenview, IL

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Paid training
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Physical security
Staff performance monitoring
Customer communication
Hotel and accommodations payment processing
Sales revenue Forecasting
Sales reporting
Hotel policy compliance
Sales
Night audit
Staff scheduling
Greeting customers
Filing
Answering guest questions
Mid-level
Credit card payment processing
Hotel room assignment management
Disciplinary action management
Hiring
Employee relations management
Accounting
Employee grievances
Hotel emergency procedures
Patrolling
Interviewing
Van driving
Hotel staff training
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Hotel safety procedures
Staffing management

Full Job Description

What we offer:

Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Coordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests' complaints, reservation and room assignment activities, and unusual requests and inquiries by performing the following duties personally or through subordinate employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook KHC Front Desk Procedures Manual, and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES: Directly supervises 1-15 employees in the Front Desk. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; monitoring work performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Brand: Renaissance Chicago
Address: 1400 Milwaukee Avenue Glenview, IL - 60025
Property Description: 326 Renaissance Chicago
Property Number: 326

Quick Apply

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front desk manager jobs in highland park, il

Hotel Guest Service Manager

Front Desk Manager- Sports Illustrated Chicago

Guest Services Supervisor -Sheraton Northbrook Hotel, IL

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Director of Front Office

Night Audit Agent

General Manager

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Assistant Center Sales Manager, Greater Chicago

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Front Office Manager

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