Top 140 Guest service agent Jobs in Highland Park, Il

Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
Guest Service Agent
Crescent Hotels & Resorts LLC —Evanston, IL
- $20 an hour
- Weekends as needed
- Research
- Hotel
- Computer skills
- 401(k) matching
- Employee discount
Quick Apply
2d
Guest Service Agent - Waldorf Astoria Chicago
Hilton —Chicago, IL
- $25 an hour
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
2d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
7d
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Part-Time Front Desk Agent
Crescent Hotels & Resorts LLC —Deerfield, IL
- $18 an hour
- Part-time
- English
- Hotel
- Math
- Tuition reimbursement
- 401(k) matching
Quick Apply
Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Supervisor
Chicago Marriott Suites Deerfield —Deerfield, IL
- $23 an hour
- Mid-level
- Hotel
- 1 year
- Tuition reimbursement
- 401(k) matching
Quick Apply
3d
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Nobu Hotel Chicago —Chicago, IL
- $21.45 - $25.20 an hour
- Overnight shift
- Ability to walk for extended periods
- Computer literacy
- Sanitation
Quick Apply
12d
Guest Services Representative - Sheraton Hotel, Northbrook, IL
Hotel Equities —Northbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
Staybridge Suites / Holiday Inn O'Hare —Rosemont, IL
- $20.35 an hour
- Part-time
- English
- Hotel
- Ability to lift 75 pounds
- Free parking
- 401(k)
Quick Apply
5d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
United Professional Staff —Chicago, IL
- $26 an hour
- Full-time
- Computer literacy
- Writing skills
- English
8d

I want to receive the latest job alert for guest service agent in highland park, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near highland park, il

Guest Service Agent jobs in Chicago, IL

Front Desk Agent jobs in Rosemont, IL

Guest Service Agent jobs in Evanston, IL

Front Desk Agent jobs in Chicago, IL

Remote Customer Service jobs in Glendale, AZ

Airline Agent jobs in Raleigh, NC

Guest Service Agent jobs in Portland, OR

Guest Service Agent jobs in Baltimore, MD

Work From Home Customer Service jobs in Baton Rouge, LA

Guest Service Agent jobs in La Jolla, CA

Guest Service Agent jobs in Charleston, SC

Front Desk Agent jobs in Fremont, NE

Front Desk Agent jobs in Chicago Midway International Airport, IL

Insurance Agent jobs in Florida

Hotel Front Desk jobs in New York, NY

Front Desk Agent jobs in Fort Lauderdale, FL

Front Desk Agent jobs in Monett, MO

Showing Agent jobs in Orlando, FL

Work From Home Customer Service jobs in West Palm Beach, FL

Guest Service Agent jobs in Orange County, CA

Front Desk Agent

Deer Path Inn -
Lake Forest, IL

Apply Now

Job Details

Part-time
$18 - $20 an hour

Qualifications

Property management tools
Answering guest questions
English
High school diploma or GED
Computer skills
Telephone systems

Full Job Description

Pay is between $18 and $20 an hour based on experience.

SUMMARY: The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures.

The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
Check in and out hotel guests in a confident, professional and friendly manner.
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
Follow established key control policy.
Ensures that yourself as a front desk employee are well presented (uniforms, personal hygiene etc.)
Ensure proper credit policies are followed and verify credit limit report.
Submit all lost & found articles accompanied by a completed lost & found report.
Knowledgeable of immediate area, services, attractions, and events and assist with Concierge services.
Knowledgeable of fire and emergency procedures.
Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
Monitor room availability throughout the day.
Review daily the selling status of the hotel using yield management system.
Attend department meeting once a month.
Performs all other duties as directed by immediate supervisor.
Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and six months to one year related experience and/or training.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret procedure manuals. Ability to effectively present information and respond to questions from guests.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS and ABILITIES:

Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Brand: Deer Path Inn
Address: 255 East Illinois Rd Lake Forest, IL - 60045
Property Description: Deer Path Inn
Property Number: 7220

Apply Now

Refine Your Search

guest service agent jobs in highland park, il

Front Desk Agent

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Guest Service Agent

Guest Service Agent

Guest Service Agent - Waldorf Astoria Chicago

Guest Relations Agent - The Ritz-Carlton

PT Guest Service Agent - The Hoxton, Chicago

Part-Time Front Desk Agent

Part-time Front Desk Agent

Front Desk Supervisor

Front Desk Agent - Soho House Chicago

Guest Service Agent

Guest Services Representative - Sheraton Hotel, Northbrook, IL

Hotel Front Desk Agent

Front Office Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Associate

I want to receive the latest job alert for guest service agent in highland park, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected