Top 20 Front desk agent Jobs in Highlands, Nc

Guest Service Representative - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $15 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Resort Front Desk Agent- FFR
Lemonjuice Solutions —Sapphire, NC
- $17 an hour
- 8 hour shift
- Background check
- High school diploma or GED
- Trade school
- Health savings account
- Health insurance
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11d
Front Desk Assistant
The White Birch Inn —Clayton, GA
- $16 - $18 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
4d
Front Desk Receptionist
FRANKLIN FORD, INC —Franklin, NC
- $15 - $16 an hour
- Part-time
- US work authorization
- In-person
- Communication skills
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5d
Front Desk Agent
High Hampton Inn, LLC —Cashiers, NC
- $17 - $20 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
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Guest Services Agent
Trailborn Highlands —Highlands, NC
- $20 an hour
- Extended hours
- Communication skills
- Entry level
- Resort
- Paid time off
- 401(k) matching
Quick Apply
13d
Front Desk Support
Envision Pain Management —Franklin, NC
- $15 - $17 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Attendant
The Greystone Inn —Lake Toxaway, NC
- $15 - $17 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
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7d
Front Office Coordinator - PRN
Harris Regional Hospital —Sylva, NC
- Part-time
- Computer literacy
- Basic math
- HIPAA
- Disability insurance
- Health insurance
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Front Desk Receptionist
Comfort Inn Sylva at Cullowhee —Sylva, NC
- Up to $13.75 an hour
- Weekends as needed
- Basic math
- Hotel
- Ability to lift 50 pounds
- Paid time off
- Employee discount
Quick Apply
6d
Night Audit
Trailborn Highlands —Highlands, NC
- $20 an hour
- Extended hours
- English
- Hotel
- Front desk
- Paid time off
- 401(k) matching
Quick Apply
13d
Guest Service Representative
CLIPPER PETROLEUM INC —Rabun Gap, GA
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Hotel Front Desk Clerk
Quality Inn Franklin NC —Franklin, NC
- $13 - $15 an hour
- Part-time
- In person
- Hotel
- In-person
- Guest services
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Front Desk/Retail Management
Wildwater —Long Creek, SC
- Seasonal
- Merchandising
- CDL
- Driving
- Pet rider program
Hotel Front Desk Agent
NightStar Lodging —Sylva, NC
- $11.50 - $12.00 an hour
- Part-time
- Inventory management
- Hotel
- In-person
- Employee discount
Quick Apply
Night Auditor - Hampton Inn
Strand Hospitality Services —Sapphire, NC
- $16 - $20 an hour
- Full-time
- Basic math
- Hotel
- Children
- AD&D insurance
- Health insurance
Quick Apply
Front Desk 7a-3p / 11p-7a
NightStar Lodging —Sylva, NC
- $11.50 - $11.75 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
8d
Patient Navigator/Front Office Coordinator
Healogics —Sylva, NC
- $16.88 - $20.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
Quick Apply
4d

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Front Desk Assistant
The White Birch Inn —Clayton, GA
Actively engage with guests, anticipate needs, and deliver personalized service. Our team is highly engaged, hands-on, and plays an active part in every guest’s…
$16 - $18 an hour
Quick Apply
4d
Housekeeping Executive
Holiday Inn Express and Suites —Brevard, NC
Respond to guest requests and complaints in a timely and professional manner. Develop and implement cleaning procedures and protocols to ensure a clean and safe…
$15 - $16 an hour
Quick Apply
9d

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Front Desk Staff Member
Midwest Retina, Inc. —Dublin, OH
Our practice is currently hiring for a FT front desk position. Job duties include checkin/out; scheduling appointments; collecting copays/balances; posting/…
Quick Apply
Hotel Front Desk Supervisor/Guest Service Supervisor
The Courtyard Worthington —Columbus, OH
Promptly answer the telephone using positive and clear English language. Assign and instruct guest service agents in details of work.
Quick Apply
3d

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front desk agent jobs near highlands, nc

Guest Service Representative - Hampton Inn

Strand Hospitality Services -
Sapphire, NC

Quick Apply

Job Details

Part-time
$15 - $18 an hour

Benefits

401(k) matching

Qualifications

Customer communication
Hotel and accommodations guest complaints handling

Full Job Description

Join the Hampton Inn & Suites Cashiers - Sapphire Valley, a Strand Hospitality managed hotel!

We offer competitive pay and benefits for our valued employees!

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Guest Service Representative provides excellent customer service to the guests during their hotel stay. Responds to guest requests as well as proactively predicts guests’ needs. Provides information and services to the guest at the front desk of the hotel.

Duties and Responsibilities

The Guest Service Representative's responsibilities include, but are not limited to:

Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
Provides excellent customer service, responding to guest questions or concerns in a timely and courteous manner.
Makes reservations or modifies reservations as needed.
Follows hotel and/or brand standards related to guest interactions and reward programs.
Coordinates check-in and check-out procedures with multiple guests in line in a courteous and efficient, providing a positive experience for each guest.
Maintains guest privacy and safety by not sharing information about guests, to callers, walk-ins, or other guests.
Documents information regarding guest or room information in the front desk notebook for future shifts. Protects this information as confidential from guests and employees without a “need to know”.
Assists sales team with pre-registration and blocking of rooms for groups.
Adheres to proper credit, check cashing, and cash-handling policies and procedures.
Tracks room status to ensure guests are assigned to vacant ready rooms.
Shares correct information regarding rooms, amenities, and hotel rules.
Uses suggesting selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Processes mail, packages, and message handling with care so accurate information is provided to guests or management promptly.
Attends department meetings.
Communicates with Housekeeping and Maintenance regarding guest concerns or room preparation for rental.
Follows all safety and emergency procedures. Is aware of accident prevention policies.
Completes duties and confirms on shift checklist as assigned.
Various other duties as assigned by Supervisor.

Requirements

Hotel Guest Services Experience Preferred
Customer Service Experience Required
Ability to reason and make appropriate decisions in response to guest concerns

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Guest Service Representative Core Competencies

Guest Satisfaction
Strong Communicator/Listener
Problem Solver
Friendliness/Helpfulness
Coachability

Work Environment

Prolonged periods of standing at the hotel guest services desk
Frequent walking
Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
Vision – must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
Frequent lifting, carrying, pushing and pulling up to 15 lbs.
Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Quick Apply

Refine Your Search

front desk agent jobs in highlands, nc

Guest Service Representative - Hampton Inn

Resort Front Desk Agent- FFR

Front Desk Assistant

Front Desk Receptionist

Front Desk Agent

Guest Services Agent

Front Desk Support

Front Desk Attendant

Front Office Coordinator - PRN

Front Desk Receptionist

Night Audit

Guest Service Representative

Hotel Front Desk Clerk

Front Desk/Retail Management

Hotel Front Desk Agent

Night Auditor - Hampton Inn

Front Desk 7a-3p / 11p-7a

Patient Navigator/Front Office Coordinator

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