Top 183 It technician Jobs in Highlands Ranch, Co

Federal Support Engineer 3
Datadog —Denver, CO
- $92,000 - $122,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Mentoring
- Employee stock purchase plan
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Field Integrated Solutions Implementation Specialist
Xplor —Denver, CO
- $60,000 - $80,000 a year
- Email
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Paid parental leave
- Parental leave
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4d
IT Site Support Specialist II (Contract-to-Hire)
Addison Group —Denver, CO
- $40.87 - $45.19 an hour
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
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6d
Part Time Onsite IT Support
Miles IT —Denver, CO
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Technical Support Engineer 2, Premier - USA
Datadog —Denver, CO
- $81,000 - $108,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
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IT Support Technician II
Sierra Space —Englewood, CO
- $30.87 - $42.46 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
IT End User Specialist II
Radiology Imaging Associates —Englewood, CO
- $65,790 - $81,203 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- AD&D insurance
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IT Systems Technician Level I
SSA Group —Denver, CO
- $60,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
5d
Desktop Technician (Deployment)
Quantix —Lakewood, CO
- Full-time
- Windows
- Entry level
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Support Specialist II
Douglas County, CO —Castle Rock, CO
- $60,104 - $90,157 a year
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Technology Support Specialist
JPMorganChase —Aurora, CO
- $32 - $42 an hour
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
15h
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
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IT Support Engineer
Horizon Ag-Products —Lakewood, CO
- $30 - $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
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Web Support Specialist
Fruition —Denver, CO
- $55,000 - $80,000 a year
- Entry level
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Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
4d
End User Computing Specialist II
Denver Health —Denver, CO
- $30.79 - $46.19 an hour
- Full-time
- Google Workspace
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
11d
IT Tech, CoralTree Home Office
CoralTree Hospitality —Englewood, CO
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
3d
Help Desk Tier 2 Mac Windows.
Sharp Solutions Inc —Denver, CO
- $40 - $42 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
12d
KTD/ASSOCIATE ENTERPRISE TECHNOLOGY SPECIALIST
King Soopers —Denver, CO
- $62,300 - $93,400 a year
- Full-time
- Continuous improvement
- Associate's degree
- Communication skills
- Paid holidays
- Health insurance
3d
IT Service Delivery Field Technician
Guild Mortgage Company LLC —Greenwood Village, CO
- $27.07 - $38.07 an hour
- Monday to Friday
- Microsoft Excel
- Research
- Mid-level
- AD&D insurance
- Disability insurance

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it technician jobs near highlands ranch, co

Federal Support Engineer 3

Datadog -
Denver, CO

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Job Details

$92,000 - $122,000 a year

Benefits

Employee stock purchase plan
RSU

Qualifications

IT system monitoring
Technology security practices
Cloud monitoring

Full Job Description

We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. These customers include various government agencies and organizations with critical, sensitive missions.

As a Federal Support Engineer 3, this role places you at the forefront of supporting these customers' mission-critical workloads. These complex workloads are often deployed across sophisticated hybrid and multi-cloud architectures, requiring deep expertise in cloud technologies, monitoring, and security best practices. Your primary responsibility is to ensure the complete success of these customers across their entire lifecycle with Datadog. Whether you're looking to learn from the best or be the best, the Federal Support team is dedicated to furthering personal development and team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests.
Troubleshoot, investigate, and resolve complex technical issues in highly constrained environments across Datadog's 1000+ integrations, often with limited logs or sanitized data.
Handle urgent escalation cases that may result in customer-facing troubleshooting calls, and internal or external incident management
Become a subject matter expert in many Datadog product areas
Partner with Product, Engineering, and Account teams to to validate bugs and advocate for customer-impacting improvements
Provide mentorship to junior members of the team and serve as their escalation partner
Partner closely with Sales and Customer Success to remove technical blockers, support trials, and drive product adoption
Work from a Datadog office 3 - 5 days per week

Who You Are:

A candidate with hands-on experience delivering technical support to public‑sector environments and strictly regulated workloads.
5+ years of experience delivering technical support within SaaS environments for highly regulated public-sector customers.
Experienced with APIs and RESTful interfaces, with strong knowledge of networking concepts, distributed systems, microservices, and cloud‑native architectures.
Hands‑on experience with one or more Cloud technologies and ability to diagnose issues in hybrid and multi‑cloud environments
An exceptional written and verbal communicator, with experience communicating complex technical issues to both technical and non-technical audiences
A strong mentor to your technical peers
A critical thinker with the capacity to understand a complex technical problem
Self-motivated, detail-attentive, and able to continuously learn
Deep expertise in identifying root causes across APIs, networking, cloud infrastructure, and operating‑system layers.
Able to work an on-call rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

To conform to U.S. export control regulations, candidates should be eligible for any required authorizations from the U.S. Government.

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Refine Your Search

it technician jobs in highlands ranch, co

Federal Support Engineer 3

Field Integrated Solutions Implementation Specialist

IT Site Support Specialist II (Contract-to-Hire)

Part Time Onsite IT Support

Technical Support Engineer 2, Premier - USA

IT Support Technician II

IT End User Specialist II

IT Systems Technician Level I

Desktop Technician (Deployment)

Support Specialist II

Technology Support Specialist

IT Support Specialist

IT Support Engineer

Web Support Specialist

Help Desk Analyst

End User Computing Specialist II

IT Tech, CoralTree Home Office

Help Desk Tier 2 Mac Windows.

KTD/ASSOCIATE ENTERPRISE TECHNOLOGY SPECIALIST

IT Service Delivery Field Technician

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