Top 2488 Customer service team lead Jobs in Hillandale Md

Retail Customer Service Associate
FedEx Office —Silver Spring, MD
- $19.70 - $23.17 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
3d
Commercial Sales Specialist
Cathell, Naylor & Associates —Washington, DC
- $80,000 - $110,000 a year
- Full-time
- Construction site
- Mid-level
- 3 years
- Travel reimbursement
- Disability insurance
Quick Apply
Development and Database Operations Manager
CaringMatters —Gaithersburg, MD
- $60,000 - $70,000 a year
- Email
- Hybrid work
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
10d
Senior LPD Financial Team Lead
ICI Services —Washington, DC
- Full-time
- Master's degree
- Supervising experience
- Bachelor's degree
- AD&D insurance
- Paid holidays
Engineering Team Lead
Thermo Systems LLC —Reston, VA
- Full-time
- 7 years
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Floatation Therapy Spa Assistant Team Lead
TrueREST Alexandria —Alexandria, VA
- $18 - $19 an hour
- 8 hour shift
- 5 years
- Mid-level
- 3 years
- Employee discount
- Flexible schedule
Quick Apply
7d
Supervisor/Engineer-Operations & Maintenance
Crystal Mover Services, Inc. —Dulles, VA
- $80,000 - $95,000 a year
- Full-time
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Security Operations Center Manager
Agile Defense —Reston, VA
- $160,000 - $185,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
(RN) Registered Nurse Supervisor EOW Day Shift
Capitol City Rehabilitation and Nursing —Washington, DC
- $50 - $55 an hour
- Part-time
- RN License
- Mid-level
- Rehabilitation center
Quick Apply
7d
Vulnerability Assessment (VA) Team Lead
Agile Defense —Reston, VA
- $155,000 - $180,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Incident Response Team Lead
Agile Defense —Reston, VA
- $155,000 - $180,000 a year
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
Yard & Logistics Operations Supervisor / Lead
Quarry Connections —Elkridge, MD
- $65,000 - $72,000 a year
- Full-time
- Spanish
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Motorcycle Sales Specialists
Harley-Davidson of Washington DC —Fort Washington, MD
- $50,000 - $120,000 a year
- Full-time
- In person
- Dealership
- Mentoring
- In-person
- Health insurance
- Paid time off
Quick Apply
1d
Sewer Sales Specialist
Michael & Son Services Inc. —Hyattsville, MD
- Weekends as needed
- Management
- Pass drug screening
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
RN Nurse Supervisor WEEKEND - BAYLOR SHIFTS
Sterling Care Rockville —Rockville, MD
- Full-time
- RN License
- 5 years
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
4d
Facility Operations Manager
Ayoub N&H® —Kensington, MD
- From $50,000 a year
- Full-time
- Background check
- Management
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Team Lead, Patient Care Coordination (Reston, VA)
Ennoble Care —Reston, VA
- From $50,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Sheet Metal Supervisor 2nd Shift
Powercon Corp —Severn, MD
- $25 - $35 an hour
- Full-time
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
Catering Customer Service Representative
Merone's Catering —Sterling, VA
- From $18 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
Quick Apply
Production Team Lead - Goodwill - Bowie, MD
Goodwill of Greater Washington —Bowie, MD
- $17.50 an hour
- 8 hour shift
- Spanish
- Management
- Sales
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer service team lead in hillandale md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near hillandale md

Nursing Supervisor jobs in Washington, DC

Nursing Supervisor jobs in Rockville, MD

Patient Care Coordinator jobs in Reston, VA

Customer Service Representative jobs in Silver Spring, MD

Engineering Team Leader jobs in Hudson, NH

Engineering Internship jobs in Modesto, CA

Engineering Team Leader jobs in Middletown, RI

Engineering Team Leader jobs in Chelmsford, MA

Engineering Team Leader jobs in Huntsville, TX

Remote Engineering Job jobs in Minneapolis, MN

Iv Access Team Nurse jobs in New York, NY

Retail Team Leader jobs in Knoxville, TN

Retail Team Leader jobs in Houston, TX

Retail Team Leader jobs in Morrow, GA

Retail Team Leader jobs in Garfield Heights, OH

Child Study Team jobs in New Jersey

Engineering Team Leader jobs in Wellesley, MA

Engineering Team Leader jobs in Downers Grove, IL

Engineering Team Leader jobs in Randallstown, MD

Engineering Team Leader jobs in Concord, CA

Retail Customer Service Associate

FedEx Office -
Silver Spring, MD

Apply Now

Job Details

Full-time
$19.70 - $23.17 an hour
3 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay: $19.70 - $23.17/hr

Additional Details:

Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.

Apply Now

Refine Your Search

customer service team lead jobs in hillandale md

Retail Customer Service Associate

Commercial Sales Specialist

Development and Database Operations Manager

Senior LPD Financial Team Lead

Engineering Team Lead

Floatation Therapy Spa Assistant Team Lead

Supervisor/Engineer-Operations & Maintenance

Security Operations Center Manager

(RN) Registered Nurse Supervisor EOW Day Shift

Vulnerability Assessment (VA) Team Lead

Incident Response Team Lead

Yard & Logistics Operations Supervisor / Lead

Motorcycle Sales Specialists

Sewer Sales Specialist

RN Nurse Supervisor WEEKEND - BAYLOR SHIFTS

Facility Operations Manager

Team Lead, Patient Care Coordination (Reston, VA)

Sheet Metal Supervisor 2nd Shift

Catering Customer Service Representative

Production Team Lead - Goodwill - Bowie, MD

I want to receive the latest job alert for customer service team lead in hillandale md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected