Top 1681 Guest services manager Jobs in Hillsboro Beach Fl

Beach Club Guest Relations Manager
The Boca Raton —Boca Raton, FL
- Full-time
- Microsoft Excel
- Writing skills
- English
Guest Service Manager
DoubleTree by Hilton Deerfield Beach Boca Raton —Deerfield Beach, FL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
9d
Residences Manager
Marriott International, Inc —Pompano Beach, FL
- $85,000 - $113,000 a year
- Full-time
- Sales
- Mid-level
- Residential
9d
Guest Services Manager
Doubletree Deerfield —Deerfield Beach, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Director of Rooms
Schulte Hospitality Group —Boca Raton, FL
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
Director of Rooms
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- $80,000 - $90,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Accounting
Manager-in-Training, Administrative
The Boca Raton —Boca Raton, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Guest Services Manager
Opal Corporate Office —Delray Beach, FL
- $55,000 - $60,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- High school diploma or GED
- Store discount
- Health insurance
Quick Apply
Guest Service Manager
Hersha Hospitality Management, LP —Deerfield Beach, FL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
9d
General Manager
MCR Hotels —Pompano Beach, FL
- $85,000 - $98,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Franchise Operational Consultant
Playa Bowls —Boca Raton, FL
- $75,000 - $85,000 a year
- Weekends as needed
- Sales
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Senior Manager Residences
Marriott International, Inc —Pompano Beach, FL
- $101,000 - $140,000 a year
- Full-time
- Sales
- Residential
- Bachelor's degree
Restaurant Manager
Hillstone Restaurant Group —Pompano Beach, FL
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Manager, Guest Experience
The Florida Panthers —Fort Lauderdale, FL
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- On-the-job training
Quick Apply
General Manager
Extended Stay America —Boca Raton, FL
- $53,000 - $87,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Community Manager
Northland —Coconut Creek, FL
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
8d
Assistant Property Manager
FirstService Residential —Boca Raton, FL
- $30 - $33 an hour
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
General Manager-The Plunge Ft Lauderdale
Coury Hospitality —Lauderdale-by-the-Sea, FL
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Assistant Property Manager (High-Rise/Condo experience required/ Boca Raton, FL)
FirstService Residential —Pompano Beach, FL
- $30 - $34 an hour
- Full-time
- Hospitality
- Management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager - Room Operations - Club Lounge
Marriott International, Inc —Fort Lauderdale, FL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management

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Beach Club Guest Relations Manager

The Boca Raton -
Boca Raton, FL

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Staff supervision
Team supervision
Managing teams in a customer support role
Managing hospitality teams

Full Job Description

Summary

The ideal candidate is responsible for managing all front desk operations and motivating a team in a Forbes Five Star Service environment.

Essential Functions

Job duties include, although are not limited to:

Manages all Front Office department team members.

Responsible for front desk staff, including hiring, scheduling, training, counseling, and discipline.
Assists in the preparation of staff schedules to ensure the best operational effectiveness within budgetary guidelines.
Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluations, pay and reward programs.
Ensures the front office has the proper information and equipment to complete department functions. Prioritizes and organizes all projects that pertain to improving front office functions.
Responsible for maintaining proper organization of the front desk, Front Door and Bell Desk. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service and front desk agents in the details of work. Observes performance and encourages improvement.
Uses creative management skills to solve problems. Ensures compliance with The Boca Raton standards to ensure consistent high quality guest relations.
Manages desk through times of stress and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgement.
Handles guest relocations as required.
Assists other guest services areas with daily operations and supervision.
Manages Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction.
Assists other guest services areas with daily operations and supervision.
Prepares daily forecast of expected arrivals and departures
Administration of all personnel files, including training records. Responsible for all personnel administrative records includes monitoring payroll vacations requests, portages collection and assist in monitoring distribution sales/payout gratuities.

Internal Relationships

Reports to Beach Club Director of Guest Relations

External Relationships

Has regular contact with hotel guests, members, associates of The Boca Raton

Qualifications

Ability to read, write, speak and understand the English language to communicate effectively with guests and employees.
Ability to access and accurately input information using a moderately complex computer system, including property management systems.
Knowledge in Microsoft Office, Word and Excel.
Strong commands of Opera and Knowcross
Ability to understand guest needs and expectations and deliver superior customer services with a little input from others.
Able to perform job with attention to details and the ability to organize and handle multiple tasks effectively.
Effective verbal and written communication skills in English
Ability to be fully available and flexible in availability to accommodate hotel occupancy and business demand.
Trainer skills and ability to mentor and develop team members.
Ability to successfully motivate and lead a team.
Ability to plan and organize large projects.

Education/Experience Requirements

Minimum 2 year of experience working in a 5-star/Luxury hotel environment.
A minimum of 1 years of Front Office management experience
Bachelors in Hospitality or Hotel Management preferred

Physical Requirements

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.

In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Apply Now

Refine Your Search

guest services manager jobs in hillsboro beach fl

Beach Club Guest Relations Manager

Guest Service Manager

Residences Manager

Guest Services Manager

Director of Rooms

Director of Rooms

Manager-in-Training, Administrative

Guest Services Manager

Guest Service Manager

General Manager

Franchise Operational Consultant

Senior Manager Residences

Restaurant Manager

Manager, Guest Experience

General Manager

Assistant Community Manager

Assistant Property Manager

General Manager-The Plunge Ft Lauderdale

Assistant Property Manager (High-Rise/Condo experience required/ Boca Raton, FL)

Assistant Manager - Room Operations - Club Lounge

I want to receive the latest job alert for guest services manager in hillsboro beach fl

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