Top 46 Appointment coordinator Jobs in Hilo, Hi

Appointment Coordinator
KAMAAINA NISSAN INC —Hilo, HI
- $19.24 - $20.78 an hour
- Full-time
- Dealership
- English
- Driver's License
Quick Apply
Patient Services Representative - Hilo (Call-in)
REHAB Hospital of the Pacific —Hilo, HI
- $18.70 - $28.06 an hour
- Part-time
- Google Workspace
- High school diploma or GED
- Computer skills
- Wellness program
Appointment Coordinator
I. Kitagawa and Company —Hilo, HI
- $19.24 - $20.78 an hour
- Full-time
- Dealership
- English
- Driver's License
(CASUAL) Administrative & Fiscal Support
University of Hawaii —Hilo, HI
- $24.85 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- Master's degree
- Driver's License
- Paid holidays
Human Resources Specialist
University of Hawaii —Hilo, HI
- Full-time
- Writing skills
- Research
- Mid-level
Student Life Coordinator
Adult & Teen Challenge —Hilo, HI
- $38,000 a year
- Full-time
- Residential
- Driver's License
- Bachelor's degree
- Dental insurance
- Vision insurance
(CASUAL) Recruitment & Information Specialist PT
University of Hawaii —Hilo, HI
- $23.67 an hour
- Part-time
- High school
- Driver's License
- University
- Paid holidays
Education Coordinator
Adult & Teen Challenge —Hilo, HI
- $38,000 a year
- Full-time
- Residential
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
(CASUAL) Recruitment & Information Specialist
University of Hawaii —Hilo, HI
- $23.67 an hour
- Weekends as needed
- High school
- Driver's License
- University
- Paid holidays
Traffic Safety Coordinator - SR-20
County of Hawaii —Hilo, HI
- $61,284 a year
- Temporary
- Clean driving record
- Management
- Mid-level
- Paid jury duty
- Paid holidays
Safe House Residential Specialist - Girls Safe House
The Salvation Army-Family Intervention Services —Hilo, HI
- $22 an hour
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
(CASUAL) Publication and Communication Specialist
University of Hawaii —Hilo, HI
- $1,600 a month
- Part-time
- English
- Mid-level
- University
- Paid holidays
(Casual Hire) Non-Credit Lecturer, CC
University of Hawaii —Hilo, HI
- $22 - $40 an hour
- Part-time
- Carpentry
- Classroom
- Cooking
(Casual Hire) Educational Specialist - Professional Tutor
University of Hawaii —Hilo, HI
- $22 an hour
- Full-time
- Google Workspace
- English
- Mid-level
3d
Lecturer
University of Hawaii —Hilo, HI
- Part-time
- Classroom
- Computer Science
- Research
Vice Chancellor for Student Affairs
University of Hawaii —Hilo, HI
- $161,316 - $290,366 a year
- Full-time
- Office
- Residential
- Master's degree
University Librarian
University of Hawaii —Hilo, HI
- $97,032 - $174,656 a year
- Full-time
- Doctoral degree
- University
- Continuous improvement
(CASUAL) Assistant Coach - Softball II
University of Hawaii —Hilo, HI
- $5,000 a week
- Part-time
- Microsoft Word
- Mid-level
- University
- Paid holidays
1d
(CASUAL) Assistant Coach - Softball I
University of Hawaii —Hilo, HI
- $3,750 a week
- Part-time
- Microsoft Word
- Mid-level
- University
- Paid holidays
1d
(CASUAL) Assistant Coach - Baseball II
University of Hawaii —Hilo, HI
- $5,000 a week
- Part-time
- Microsoft Word
- Mid-level
- Analysis skills
- Paid holidays
2d

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Appointment Coordinator

KAMAAINA NISSAN INC -
Hilo, HI

Quick Apply

Job Details

Full-time
$19.24 - $20.78 an hour

Qualifications

Report writing
English
Driver's License
Geometry
Algebra

Full Job Description

SUMMARY
Coordinates clients’ appointments for the corresponding service department. Contacts clients before and after their
scheduled appointments and plays a key role in maintaining or creating client satisfaction for the business
transaction and maximizing shop efficiency.

ESSENTIAL DUTIES:

Greetings clients pleasantly and professionally, either via the phone or in person, and directs all incoming

calls to the correct dealership, department, or personnel.

Perform 3- and 1-day reminder appointments and make the needed adjustments to the schedule based on

the consumer confirmation rate.

Follow up on all missed appointments in a timely manner.

Perform customer follow-up after the service to ensure customer satisfaction and notify management of

subpar service performance using a customer feedback report (CFR).

Prep all service repair orders for the following day to ensure accurate information. Examples: customer

information, Factory information, or any other available Service contract information.

Perform the back-order parts confirmation process.

Data mining across various sources to enhance customer traffic flow and foster customer retention.

Examples. Lost leads, recalls unused Maintenance plans. Provide recommendations to the Service
Manager based on data.

Scan repair orders using the DMS Document Management System.

Ensure that the Point-of-Sales (POS) system is kept in good working order and updates are completed in a

timely manner.

Provides refunds or credit memoranda to clients for returned merchandise or as directed by leaders.

Works with department leaders to stay informed about new products and services offered, their features and

value, and any associated price changes.

Answer clients’ questions about services performed or products purchased or refers them to someone who

can.

Handles clients' concerns with integrity and poise and, when necessary, refers clients to the appropriate

individuals for resolution.

Complete and remains current with all mandatory factory/manufacturing, safety compliance,

safeguards, and cybersecurity training.

Maintains a professional appearance.

Keeps work area neat and clean.

ADDITIONAL DUTIES

Provides clerical and secretarial assistance to departments as needed.

Assist in the filing process including but not limited to scanning of documents into the DMS Document

Management system.

Assists with receiving client payments such as checks and credit card payments, and record the amounts

received per Company policies.

Performs other duties as assigned by the Service Manager or COO.

QUALIFICATIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The
requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one-year
related experience and training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical

procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients,

customers, and the general public.

Ability to speak, read, and write fluently in English.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages,

area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only

limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK HOURS:

Regular operational hours of the Service Department.

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer [OEM} Training
You must have and maintain a current driver's license with a clean driver’s abstract.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee
frequently is required to walk, use hands to finger, handle, or feel; and reach with hands and arms. The employee
frequently lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision,
distance vision, and color vision.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those employee encounters while
performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions.

While performing the duties of this job, extended period of sitting, walking, working on the computer and
telephone. The employee is frequently exposed to moving mechanical parts and fumes or airborne particles in the
service bay area, occasionally moving vehicles. The noise level in the work environment is usually moderate in the
service bay area. Appropriate clothing and closed toed shoes must be worn at all times.

Quick Apply

Refine Your Search

appointment coordinator jobs in hilo, hi

Appointment Coordinator

Patient Services Representative - Hilo (Call-in)

Appointment Coordinator

(CASUAL) Administrative & Fiscal Support

Human Resources Specialist

Student Life Coordinator

(CASUAL) Recruitment & Information Specialist PT

Education Coordinator

(CASUAL) Recruitment & Information Specialist

Traffic Safety Coordinator - SR-20

Safe House Residential Specialist - Girls Safe House

(CASUAL) Publication and Communication Specialist

(Casual Hire) Non-Credit Lecturer, CC

(Casual Hire) Educational Specialist - Professional Tutor

Lecturer

Vice Chancellor for Student Affairs

University Librarian

(CASUAL) Assistant Coach - Softball II

(CASUAL) Assistant Coach - Softball I

(CASUAL) Assistant Coach - Baseball II

I want to receive the latest job alert for appointment coordinator in hilo, hi

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