Top 96 Patient services manager Jobs in Hilo, Hi

Call Center Operator
Hawai'i Island Community Health Center —Hilo, HI
- $18.96 - $22.31 an hour
- High school diploma or GED
- Computer skills
- Communication skills
Quick Apply
Warehouse Stock Clerk
KTA Super Stores —Hilo, HI
- $18 - $20 an hour
- Full-time
- 18 years or older
- Writing skills
- Basic math
Social Service Assistant V, Social Work Services
Hilo Benioff Medical Center —Hilo, HI
- From $49,428 a year
- 8 hour shift
- Acute care
- Current TB test
- Pass drug screening
- Paid holidays
- Loan repayment program
Quick Apply
14d
Cashier, Puainako Hilo
KTA Super Stores —Hilo, HI
- $18 - $20 an hour
- Part-time
- 18 years or older
- Writing skills
- Entry level
Store Associate
CVS Health —Hilo, HI
- $16 - $23 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
4d
Cashier, Downtown Hilo
KTA Super Stores —Hilo, HI
- $18 - $20 an hour
- Part-time
- 18 years or older
- Writing skills
- Entry level
Community Health Worker - East Hawaii
Hui Malama Ola Na â€˜Oiwi —Hilo, HI
- Online Application
- Microsoft Excel
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Billing Specialist - Lanihuli PSC
Clinical Laboratories of Hawaii, LLP —Hilo, HI
- $20.89 - $22.98 an hour
- Full-time
- Computer literacy
- English
- Research
- Paid holidays
- Health insurance
Store Maintenance, Downtown
KTA Super Stores —Hilo, HI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Writing skills
- No experience needed
Bakers Helper, Puainako Hilo
KTA Super Stores —Hilo, HI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Writing skills
- Basic math
Frozen Foods Stock Clerk, Puainako Hilo
KTA Super Stores —Hilo, HI
- $17 - $18 an hour
- Part-time
- 18 years or older
- Writing skills
- Merchandising
Courtesy Clerk, Puainako Hilo
KTA Super Stores —Hilo, HI
- $16 - $17 an hour
- Part-time
- 18 years or older
- Writing skills
- Basic math
Bakery Maintenance, Puainako Hilo
KTA Super Stores —Hilo, HI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Writing skills
- Basic math
Produce Clerk, Puainako Hilo
KTA Super Stores —Hilo, HI
- $17 - $18 an hour
- Part-time
- 18 years or older
- Writing skills
- Merchandising
Courtesy Clerk, Downtown Hilo
KTA Super Stores —Hilo, HI
- $16 - $17 an hour
- Holidays
- 18 years or older
- Writing skills
- Basic math
Meat Maintenance, Puainako
KTA Super Stores —Hilo, HI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Basic math
- No experience needed
Bakery Counter Clerk, Puainako Hilo
KTA Super Stores —Hilo, HI
- $16 - $18 an hour
- Part-time
- 18 years or older
- Writing skills
- No experience needed
Store Manager in Training-1
CVS Health —Hilo, HI
- $18.50 - $28.67 an hour
- Full-time
- Sales
- Inventory management
- Writing skills
- Health insurance
- Dental insurance
Physician Network Development Manager - Hawaii
Altais Health Solutions —Hilo, HI
- $71,000 - $85,700 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Deli Cooks Helper, Puainako Hilo
KTA Super Stores —Hilo, HI
- $17 - $19 an hour
- Part-time
- 18 years or older
- Writing skills
- No experience needed

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patient services manager jobs near hilo, hi

Call Center Operator

Hawai'i Island Community Health Center -
Hilo, HI

Quick Apply

Job Details

$18.96 - $22.31 an hour

Qualifications

Customer records maintenance
Patient question and concern management
Filing
Client file management
Patient complaint handling
Cultural competency
Clinical data entry
Fax machines
Computer skills
Faxing
Managing patient records
Office record organization
Customer data entry

Full Job Description

Join Our Team as a Call Center Operator!

Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!

Position Summary:

As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service.

Key Responsibilities:

Answer a high volume of inbound calls promptly and courteously.
Screen calls and connect callers to the appropriate departments or individuals.
Provide general information about our programs, functions, and services.
Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
Maintain daily records of patient calls and encounters.
Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
Register new patients and update registration information for existing patients.
Collect and update personal, demographic, health, and insurance information accurately in the patient’s chart.
Follow department protocols in handling difficult, angry, or disruptive callers.
Participate in ongoing customer service, telephone, and software skills training.

Requirements:

High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
Basic knowledge of general office procedures including filing, copying, and faxing.
Ability to use a computer to enter patient data and retrieve information.
Ability to work on multiple tasks within established deadlines.
Ability to work under the direction of a Manager and follow instructions.
Initiative to resolve patient concerns and problems.
Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.

Why Join Us?

At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.

Apply Today!

If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!

Quick Apply

Refine Your Search

patient services manager jobs in hilo, hi

Call Center Operator

Warehouse Stock Clerk

Social Service Assistant V, Social Work Services

Cashier, Puainako Hilo

Store Associate

Cashier, Downtown Hilo

Community Health Worker - East Hawaii

Billing Specialist - Lanihuli PSC

Store Maintenance, Downtown

Bakers Helper, Puainako Hilo

Frozen Foods Stock Clerk, Puainako Hilo

Courtesy Clerk, Puainako Hilo

Bakery Maintenance, Puainako Hilo

Produce Clerk, Puainako Hilo

Courtesy Clerk, Downtown Hilo

Meat Maintenance, Puainako

Bakery Counter Clerk, Puainako Hilo

Store Manager in Training-1

Physician Network Development Manager - Hawaii

Deli Cooks Helper, Puainako Hilo

I want to receive the latest job alert for patient services manager in hilo, hi

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