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NYC: Member Support Manager
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- 5 years
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Associate Field Learning Manager

HelloFresh -
Newark, NJ

Apply Now

Job Details

Full-time
$74,000 - $88,000 a year
13 days ago

Benefits

Health insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Team leadership
Employee engagement strategy
Team development
Instructor-led training (training delivery method)
Classroom experience
Employee engagement
Classroom Teaching
Team building

Full Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

HelloFresh Adventures

Since the digitization of the grocery and meal delivery industry, HelloFresh has been at the forefront of revolutionizing the way we eat by making it more convenient and exciting to whip up mouthwatering meals from home! With over 500% growth since our inception in 2011, we’re now active and growing in 9 different countries across 3 continents! Come see what’s cookin’ at HelloFresh!

Position Overview

As a Field Learning Associate Manager and a member of the leadership team in one of our Fulfillment Centers, your role will be to manage the learning needs of all employees in the building. Your role will support the creation and delivery of products that improve the overall onboarding and the on- the - job learning experience. You will be the site POC for Field Learning and a key player building internal and external relationships between operations and Field Learning.

You will...

Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers
Partner with the local team and cross functional leadership to deliver training products at a site level.
Share and exchange best practices with direct reports and peers within the Field Learning network.
Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)
Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners.
Oversee training initiatives, ensuring deadlines are met, conduct needs based assessments internally while evaluating and communicating progress to Sr. Field Learning Managers.
Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site.
Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience.
Promote food safety, quality and a safety-first culture at a site and national level.

You are...

Personable: you are interested in training others and enjoy the challenges that come with teaching others
Versatile: you are a committed partner that focuses on developing and leading teams
Bold: you are a flexible, organized and optimistic
Bright: you have successfully contributed to major projects, training initiatives and supported programs in a warehouse environment , retail or food service environment.
Innovative : You are open minded to alternative approaches that support local initiatives
Customer-focused: You are obsessed with delivering a positive customer experience and you strive to deliver a product that is second to none
Able to lift up to 50 pounds with or without assistance
Able to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation
Able to work in a cold environment , sit for periods of time for virtual team meetings, and well versed in computers.

You have…

Bachelor's Degree, Specialist Degree or Certification in Supply chain, Education, Business management, Project Management ,Adult Learning and Training other relevant fields
2 + years of employee engagement, team building and training teams in fast paced environments such as Retail/ Hospitality/ Tech or Production/ Warehouse management
2 + years work experience directly leading, training and developing exempt and non- exempt team members to maximize results
Proven experience in communication and facilitating teachings in a classroom setting
Willingness to travel up to 15 % of the time
Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy
Organized and able to manage multiple deliverables at a time
Proven experience in Google suites applications

You’ll get...

Competitive Pay & 401k company match that vests immediately upon participation
Generous parental leave & PTO policy
$0 monthly premium and other flexible health plans
Amazing discounts, including up to 75% off HelloFresh subscription
Collaborative, dynamic work environment within a fast-paced, mission-driven company

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be supplemented at any time with or without notice.

New Jersey Pay Range

$74,000—$88,000 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

Apply Now

Refine Your Search

onboarding manager jobs in hoboken, nj

Associate Field Learning Manager

Operations Manager

Senior Property Manager

Senior Manager

Client Onboarding Manager

SMB Onboarding Manager

Senior Onboarding Manager

Senior Manager, ATC Onboarding

Onboarding Manager

Onboarding Manager

Security Services-Contract Site Manager

Manager, Patient Access Center (PAC) Performance Improvement

Employee Experience & Inclusion Manager

Workplace Experience Manager

Manager, Customer Success & Manufacturing Readiness

Customer Success Manager

Client Onboarding & Documentation Business Manager - Associate

Client Operations Manager

Operations Manager

NYC: Member Support Manager

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