Top 3786 Patient experience manager Jobs in Hodgkins, Il

Regional Medical Officer (MD/DO)
PM Pediatrics Management Group —Naperville, IL
- $240,000 - $270,000 a year
- Full-time
- Medicine
- BC/BE
- Clinic
Quick Apply
13d
Certified Veterinary Technician
Lansing Animal Hospital —Lansing, IL
- From $18 an hour
- Full-time
- Inventory management
- Mid-level
- Surgery
- Continuing education credits
- Health insurance
Quick Apply
Certified Surgical Technologist (Fulltime/Parttime)
The 900 North Michigan Surgical Center —Chicago, IL
- $29.22 - $38.00 an hour
- Part-time
- CPR Certification
- Surgery
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Respiratory Therapist - RRT
Resurrection Medical Center —Chicago, IL
- $55 an hour
- Temporary
- PALS Certification
- Bachelor of Science
- BLS Certification
21h
Certified Respiratory Therapist - CRT
Resurrection Medical Center —Chicago, IL
- $50 an hour
- Temporary
- Acute care
- Hospital
- Bachelor of Science
21h
Primary Care Physician
ChenMed —Glenwood, IL
- $221,141 - $315,915 a year
- Weekends as needed
- Medicine
- Microsoft Outlook
- BLS Certification
- Opportunities for advancement
Physical Therapist
Illinois Bone and Joint Institute LLC —Westmont, IL
- $83,000 - $110,000 a year
- Full-time
- Computer literacy
- Writing skills
- Physical & Rehabilitation Medicine
- Profit sharing
- Wellness program
Quick Apply
Admissions RN - Afternoon shift
VITAS Healthcare —Aurora, IL
- $43 - $46 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Mileage reimbursement
- Disability insurance
Quick Apply
Team Manager Home Care (RN)
VITAS Healthcare —Tinley Park, IL
- $95,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Mileage reimbursement
- Disability insurance
Quick Apply
Physical Therapist
Illinois Bone and Joint Institute LLC —Morton Grove, IL
- $83,000 - $110,000 a year
- Full-time
- Computer literacy
- Writing skills
- Physical & Rehabilitation Medicine
- Profit sharing
- Wellness program
Quick Apply
Patient Care Manager - Floater (RN)
VITAS Healthcare —Lombard, IL
- $0.70 per mile
- Full-time
- Nursing
- RN License
- Mid-level
- Travel reimbursement
- Disability insurance
Quick Apply
Physical Therapist
Doctors of Physical Therapy —Elmhurst, IL
- From $78,000 a year
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Health savings account
- Paid holidays
Quick Apply
3d
REGISTERED NURSE
Sinai Chicago —Chicago, IL
- From $37 an hour
- Full-time
- CPR Certification
- Nursing
- Management
- Health insurance
- Tuition reimbursement
Quick Apply
Respiratory Therapist - Per Diem
Endeavor Health —Arlington Heights, IL
- $33.16 - $49.74 an hour
- 12 hour shift
- Acute care
- CPR Certification
- Management
- Free parking
- Wellness program
Registered Staff Nurse - Rehab
Sinai Chicago —Chicago, IL
- From $37 an hour
- Part-time
- CPR Certification
- Nursing
- RN License
- Continuing education credits
- 403(b) matching
Quick Apply
Medical Lead Veterinarian at Avenue Animal Hospital in Tinley Park
Avenue Animal Hospital —Tinley Park, IL
- $130,000 - $170,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
Registered Staff Nurse - Rehab
Sinai Chicago —Chicago, IL
- From $37 an hour
- Full-time
- CPR Certification
- Nursing
- Management
- Health insurance
- Tuition reimbursement
Quick Apply
REGISTERED NURSE
Sinai Chicago —Chicago, IL
- From $37 an hour
- Full-time
- CPR Certification
- Nursing
- Management
- Continuing education credits
- 403(b) matching
Quick Apply
Clinical RN Coordinator-Interventional Radiology
Sinai Chicago —Chicago, IL
- From $42.35 an hour
- Full-time
- Nursing
- RN License
- Hospital
Quick Apply
Board Certified Behavior Analyst (BCBA)
Cultivate Behavioral Health & Education —Mokena, IL
- $75,000 - $80,000 a year
- Part-time
- Pass drug screening
- Mid-level
- Experience working with children
- Continuing education credits
- Paid holidays
Quick Apply

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Regional Medical Officer (MD/DO)

PM Pediatrics Management Group -
Naperville, IL

Quick Apply

Job Details

Full-time
$240,000 - $270,000 a year
13 days ago

Qualifications

Optimizing workflow processes
BC/BE
Working with pediatric populations
Continuous clinical improvement initiatives
Pediatrics

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary

The Regional Medical Officer is a leadership role reporting to the Regional Operations Director (ROD). The primary responsibility is to ensure providers are well-oriented to PM Pediatric Care’s culture, value and processes; engaged; and well-trained. The Regional Medical Officer will provide training and education for new providers, reinforce skill development among low-performing providers, assist in adjusting the provider schedule to match training needs and seasonality, and address quality and safety concerns.

Description

KEY FOCUS AREAS

On-time progression of new providers through Provider Training Program
Provider acquisition and retention
Timely scheduling of interviews and candidate hiring decisions
Provider team clinical performance
Building a culture of quality and safety

ESSENTIAL RESPONSIBILITIES

Provider Training and Ongoing Education for Providers: Provide in-person orientation for new providers, including culture, quality, and office workflow. Ensure timely completion of Provider Training Program, which includes running provider assessments, Bootcamps, skills workshops, lectures, and RESCUE training. Engage early and often with low performing providers to improve their clinical performance and engage all providers in ongoing education, including introducing new clinical guidelines, in collaboration with Clinical Excellence Team.

Provider Scheduling and Shift Management: Support ROD in completing and adjusting provider schedule to match training needs and provider productivity. Collaborate with regional team in securing backup coverage for last minute callouts to prevent office closures.

Quality, Safety, and Medical Complaints: Respond to patient complaints that are medically related and escalated from the provider who rendered care or calls that are urgent in nature. Review safety reports, investigate root causes, implement corrective actions, and close loop with central teams. Provide feedback to the providers as warranted.

Clinical Documentation and Resource Utilization: Ensures appropriate provider documentation, collaborates with Clinical Excellence Team on chart review process; monitors and coaches providers on use of templates, proper coding, and resource utilization.

Provider Recruitment and Hiring: Review candidate qualifications, conduct on-site interview, arrange shadowing shifts for candidates, and make timely hiring recommendations to Operations Manager and ROD.

Provider Mentorship and Support:

Circulate among provider staff at all assigned offices on weekly or bi-weekly basis.
Respond to medical escalation consults and/or develop system for peer-to-peer consult
Conduct pNPS review monthly and, in collaboration with Operations Manager, work with bottom providers on action plan and progress.
Recommend to Clinical Excellence Team and Operations Manager any providers in need of Performance Improvement Plans (PIP). Provide training and mentorship related to PIP.

Regional support: Provide back up coverage for Regional Clinical Managers or Regional Medical Officers on PTO. Participate in Administrator-On-Call rotation.

Physician Officer Duties: Serve as the Clinical Lab Director and Radiography Safety Officer in region. Serve as Collaborating Physician for APPs. Serve as the primary liaison to JV Partners and Chief Medical Officers in region. CLINICAL REQUIREMENT: 26 - 32 hours clinical per week based on regional needs and determined by supervisor

CLINICAL REQUIREMENT: 26 - 32 hours clinical per week based on regional needs and determined by supervisor

Qualifications

MINIMUM HIRING REQUIREMENTS

Graduate of an accredited ACGME/AOA in Pediatric or IM-Peds residency training program.
BC/BE with the ABP or ABEM/AOBEM.
Ability to obtain and maintain DEA certification
Licensed in the state where the site is located.
Meet threshold criteria/qualifications for Credentialing and Privileges.
Training and quality improvement/process improvement experience

ATTRIBUTES

Recognized by patients and peers as an exemplary pediatric medical provider; sought out by others for advice.
Sets and models high performance and behavior standards
Pursues everything with energy, drive and a need to finish; meets commitments.
Consistently exceeds goals; pushes self and others to excellence.

Compensation:

$240,000 - $270,000

The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.

EEO Statement

PM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick Apply

Refine Your Search

patient experience manager jobs in hodgkins, il

Regional Medical Officer (MD/DO)

Certified Veterinary Technician

Certified Surgical Technologist (Fulltime/Parttime)

Respiratory Therapist - RRT

Certified Respiratory Therapist - CRT

Primary Care Physician

Physical Therapist

Admissions RN - Afternoon shift

Team Manager Home Care (RN)

Physical Therapist

Patient Care Manager - Floater (RN)

Physical Therapist

REGISTERED NURSE

Respiratory Therapist - Per Diem

Registered Staff Nurse - Rehab

Medical Lead Veterinarian at Avenue Animal Hospital in Tinley Park

Registered Staff Nurse - Rehab

REGISTERED NURSE

Clinical RN Coordinator-Interventional Radiology

Board Certified Behavior Analyst (BCBA)

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