Top 8 Electronic payment processing associate Jobs in Holland, Mi

Customer Service Representative
Holland Board of Public Works —Holland, MI
- $45,200 - $55,900 a year
- Microsoft Word
- Background check
- Spanish
7d
Retail Sales Associate
Brick + Ivy Market —Holland, MI
- $14.50 an hour
- Part-time
- 18 years or older
- Merchandising
- In-person
- Employee discount
Quick Apply
Case Records Technician I
miOttawa.org —Grand Haven, MI
- $20.88 - $27.98 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
7d
Patient Service Representative
Mary Free Bed Rehabilitation Hospital —Jenison, MI
- From $19.50 an hour
- Full-time
- Hospital
- High school diploma or GED
- Rehabilitation center
18h
Treasury Analyst
SpartanNash —Byron Center, MI
- Full-time
- Microsoft Word
- Oracle
- Research
Quick Apply
11d

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Accounts Payable / Front Desk Coordinator
S & G Manufacturing Group —Hilliard, OH
Answer and route incoming phone calls and emails. Assist with filing, data entry, and document management. Coordinate incoming and outgoing mail, packages, and…
Quick Apply
8d
Front Desk Agent 2nd Shift
Crescent Hotels & Resorts LLC —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
$15 an hour
Quick Apply

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Customer Service Representative

Holland Board of Public Works -
Holland, MI

Apply Now

Job Details

$45,200 - $55,900 a year
7 days ago

Qualifications

Microsoft Word
Phone communication
Spreadsheets
Basic math
Word embeddings
High school diploma or GED
10 key typing
Office phone management
Quality data entry
Customer data entry

Full Job Description

Reports to: Customer Service Manager

Job Summary: This position is responsible for serving customers and maintaining customer accounts.

Essential Duties

Respond to customer inquiries and requests for service.
Explain and answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.).
Perform data entry for utility billing, deposit accounting and rate calculations.
Perform customer utility usage analysis.
Process service orders.
Receive and process payments made on BPW invoices.
Balance cash drawer.
Perform credit and collection activities.
Understand and utilize customer-based software systems including, but not limited to:
- Customer Information System
- Residential Customer Portal
- Business Customer Portal
- Credit Card Processing
- Customer Screening Tools
- Electronic Service Order System
- AMI/MDM Systems to verify customer data and perform remote action.
Direct general BPW calls to appropriate departments when necessary.
Promote favorable public image and maintain a professional and positive attitude.
Assist Customer Programs Coordinators as needed.
Perform all other tasks as assigned.

Essential Qualifications

High school diploma or equivalent.
Effective workplace mathematical and information locating skills as demonstrated through WorkKeys assessment (Applied Math – 3, Graphic Literacy-4).
Excellent telephone and interpersonal skills.
Ability to deal effectively and respectfully with the general public and coworkers.
Working knowledge of Microsoft Word and Excel.
Ability to work under pressure.
10-key pad experience and ability to enter data quickly and accurately.

Preferred Qualifications

Bilingual: English/Spanish is preferred.
Associate degree or equivalent education and experience.
Strong workplace skills as demonstrated through WorkKeys assessments (Applied Math – 5, Graphic Literacy – 5, Workplace Documents – 5).
Prior utility customer service experience (electric, cable, telecom, refuse)

Physical Requirements & Working Conditions

Normal office environment with minimum discomfort due to noise, dirt and dust.
Must be able to sit for long periods of time.
Mental ability to frequently handle pressures related to working on multiple projects requiring attention to detail.
Must be able to work after hours for emergency situations.

Employment will be contingent upon favorable results of a background check, pre-employment physical and drug screening. Given our safety-sensitive industry, our workplace is alcohol and drug free (including marijuana and THC items).

This job description is intended to describe the general nature and level of work being performed by a person assigned to this position. It is not to be construed as an exhaustive list of all job duties assigned to or required of this position.

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electronic payment processing associate jobs in holland, mi

Customer Service Representative

Retail Sales Associate

Case Records Technician I

Patient Service Representative

Treasury Analyst

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