Top 680 Shift manager Jobs in Hollywood, Md

Hotel Operations Manager
La Quinta Inn & Suites, Lexington Park, MD —California, MD
- $20 - $25 an hour
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED
Quick Apply
Retail Store Manager
Ollies Bargain Outlet, Inc. —Lexington Park, MD
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Harbor Freight —California, MD
- $70,000 - $88,320 a year
- Full-time
- Mid-level
- Retail management
- Paid holidays
- Disability insurance
Quick Apply
General Manager
Wawa, Inc. —Lexington Park, MD
- $75,000 - $90,000 a year
- Weekends as needed
- Merchandising
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
Leasing Manager
Willow Bridge Property Company —California, MD
- $25 - $27 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Training Systems Manager
Bowhead —Naval Air Station Patuxent River, MD
- $120,000 - $150,000 a year
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Contracts
Superintendent / Site Safety & Health Officer / Quality Control Manager
Aleut Federal, LLC —Naval Air Station Patuxent River, MD
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Senior Program Manager
E Logic —Saint Inigoes Shores, MD
- Full-time
- Computer science
- 7 years
- Computer Science
Quick Apply
Case Manager (Service Coordinator)
Service Coordination, Inc —Lexington Park, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
Restaurant Manager
LongHorn Steakhouse —California, MD
- $56,000 - $65,500 a year
- Full-time
- Mid-level
- Guest services
- Leadership
- Dental insurance
- Flextime
Assistant Store Manager: Colonial Beach, VA
COSTELLOS ACE —Colonial Beach, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Business Administration
Quick Apply
Case Manager (Supports Planner)
Service Coordination, Inc —Mechanicsville, MD
- $64,395 - $79,861 a year
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid training
- 403(b) matching
Quick Apply
14d
Program Management Specialist, Program Manager, Senior
Bowhead —Naval Air Station Patuxent River, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Capital Sales Manager - DC and Maryland
Hydrafacial —Maryland
- $85,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Store Manager - Fastop Convenience Store
The Gott Company —Prince Frederick, MD
- $50,000 - $65,000 a year
- Full-time
- Sales
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager - Fastop Convenience Store
Gott Co —Prince Frederick, MD
- From $18 an hour
- Overtime
- Sales
- Ability to walk for extended periods
- No background check
- Paid holidays
- Health insurance
Quick Apply
Manager – V-22 Flight Test Engineering IPT
Bell Textron Inc. —Naval Air Station Patuxent River, MD
- $110,000 - $204,400 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health savings account
- Paid holidays
Program Manager
Bowhead —Saint Inigoes Shores, MD
- $100,000 - $175,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
11pm- 7am Evening RN Supervisor $5,000 SOB
Green Acres Nursing and Rehab —La Plata, MD
- $41 - $46 an hour
- Full-time
- RN License
- Mid-level
- Leadership
- Dental insurance
- Paid time off
Quick Apply
Swing Manager
J.W. Ebert Corp DBA McDonald's —Deep Creek, MD
- From $19 an hour
- 8 hour shift
- Mid-level
- Driver's License
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply

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Hotel Operations Manager

La Quinta Inn & Suites, Lexington Park, MD
California, MD

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Qualifications

Vendor relationship building
Customer support experience within hospitality industry
Managing teams in a customer support role
Managing hospitality teams
Performance management
High school diploma or GED
Disciplinary action management
Driver's License
Human resources management
Staff training
Mentoring
Recruiting
Computer skills
Telephone systems
Receptionist experience within hospitality industry
Hotel and accommodations guest complaints handling
Leadership
Team motivation (leadership skill)
Client interaction via phone calls
Hospitality management

Full Job Description

Job description:

Overview
We are seeking an experienced Hotel Operations Manager, you will be the vibrant heartbeat of our hotel, ensuring that every guest experiences exceptional service from the moment they arrive until their departure. You will lead the front desk team, manage guest relations, and oversee daily operations to create a welcoming atmosphere that reflects our commitment to hospitality excellence. Your leadership will inspire your team to deliver outstanding customer service while maintaining efficient front office operations.

Duties:

Manage and coordinate all front desk operations, ensuring seamless guest check-in and check-out processes.
Foster positive guest relations by addressing inquiries, resolving issues, and anticipating needs to enhance overall satisfaction.
Manage night audit procedures to ensure accurate financial reporting and compliance with hotel policies.
Train and mentor all front office staff on customer service best practices, phone etiquette, and multi-line phone systems.
Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests and any issues are promptly addressed.
Implement strategies to improve guest services and enhance the overall guest experience.
Maintain accurate records of guest interactions and transactions while ensuring confidentiality and data protection.

Other Responsibilities:

Oversee daily front desk operations, ensuring efficiency, hotel cleanliness and guest satisfaction.
Responsible for all front office staff, training, performance evaluations and maintain a positive work environment.
Coordinate with front desk, breakfast, housekeeping, and maintenance teams to ensure daily operations are being performed per brand standards.
Closely monitor hotel's room inventory, rates and revenue. Implement revenue management strategies to maximize profitability while maintaining high occupancy and rates.
Take a hands-on approach at the front desk, working side by side with associates, covering shifts and providing 24-hour support to the team.
Conduct night audits and ensure accurate financial reporting.
Address all guest inquiries and resolve issues promptly to enhance customer service experience and maintain high customer satisfaction scores.
Respond to all guest surveys and social media reviews on a daily basis.
Monitor compliance with health and safety regulations and hotel policies.
Develop and maintain relationships with vendors and suppliers for operational needs.
Conduct inventory and weekly ordering of breakfast foods, housekeeping supplies, front office supplies and maintenance items.
Manage all maintenance issues, coordinate with the engineering staff and contractors to avoid out of order rooms.
Ensure hotel is in compliance with all Wyndham brand standards, including cleanliness and conditions.
Responsible to ensuring high guest satisfaction scores.

Requirements

Proven experience in a front desk or customer service role within the hospitality industry; resort experience is a plus.
Strong leadership skills with the ability to motivate and manage a diverse team effectively.
Clear understanding of addressing and resolving all HR related issues with employees and disciplinary actions.
Excellent phone etiquette and interpersonal skills to foster positive guest interactions.
Background in hospitality management is preferred, with knowledge of revenue management practices.
Familiarity with night audit procedures and hotel management software is advantageous.
Strong problem-solving skills with a focus on delivering exceptional guest experiences.
Capable of working at a fast pace to oversee operations during busy periods.
Must be extremely organized, self motivated and have a strong ethic when meeting deadlines.
Ability to work flexible hours, including mornings, evenings, overnights, weekdays, weekends and holidays as needed to support hotel operations.
Strong knowledge and experience with computers

Only candidates with outgoing personality and excellent customer service skills will be considered.

Must apply on indeed.com, no phone calls or emails please.

Pay: $20.00 - $25.00 per hour

Application Question(s):

Do you have an open availability to work all shifts, weekdays, weekends and holidays?
Do you live within 30 miles of hotel location?
How many years of Guest Service Management do you have?
What is the highest number of associates you have experience managing?

Education:

High school or equivalent (Required)

Experience:

Hotel Guest services: 6 years (Required)
Hospitality management: 3 years (Required)

License/Certification:

Driver's License (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in hollywood, md

Hotel Operations Manager

Retail Store Manager

Store Manager

General Manager

Leasing Manager

Training Systems Manager

Superintendent / Site Safety & Health Officer / Quality Control Manager

Senior Program Manager

Case Manager (Service Coordinator)

Restaurant Manager

Assistant Store Manager: Colonial Beach, VA

Case Manager (Supports Planner)

Program Management Specialist, Program Manager, Senior

Capital Sales Manager - DC and Maryland

Store Manager - Fastop Convenience Store

Assistant Manager - Fastop Convenience Store

Manager – V-22 Flight Test Engineering IPT

Program Manager

11pm- 7am Evening RN Supervisor $5,000 SOB

Swing Manager

I want to receive the latest job alert for shift manager in hollywood, md

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